Subaru of Little Rock
Customer Reviews of Subaru of Little Rock
Subaru of Little Rock
byon 11/01/2021
Our experience was great! Bo really new his vehicles and answered all our questions! I would certainly go back for another vehicle and be happy to recommend them and Bo to a friend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent buying experience
byon 11/23/2020
From start to finish I was in less than an hour and really wasn't going to buy a car. the car sells itself and the dealership did an excellent job
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer!
byon 11/16/2020
Subaru of Little Rock is the absolute best! Every minute of my purchase experience was an absolute joy. My salesman, Chris Tarkington, did a fantastic job. The sales and finance managers were also great! I love my Ascent!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership and Vehicle brand
byon 11/09/2020
Very personable sales staff no pressure and met or exceeded every commitment made during the sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru Outback
byon 10/13/2020
This was by far the easiest sad best buying experience I’ve Ever had buying a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Forester
byon 07/08/2020
if you visit the dealership you will find buying a Subaru is different than other cars. The Subaru folks are not pushy and they know their products. We are super happy with our new Forester and expect it to last a very long time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience
byon 04/02/2020
Subaru of Little Rock made my buying experience smooth and stress-free. The sales team was friendly and worked with me to create a great deal on my new 2020 Ascent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Sales Experience
byon 07/29/2019
Pablo was very patient with us as we were torn between buy new/buy pre-owned. Ie walked in at 5:00 p.m. & was graciously provided service for 1.5 hrs beyond closing time. We returned to make an offer which also took us beyond closing time. Once again, the sales staff was gracious about staying to complete the sale. Pablo was very knowledgeable, patient, & observant of our desires/needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honest, reliable, "straight shooter" dealership!
byon 11/14/2018
We bought our first Subaru Forester in June 2018 from a dealer in Albuquerque, NM. Within one month the advanced safety features on that car literally saved my wife's life! (long story, but the car automatically avoided an impending fatal collision caused by an idiot in front of my wife. The car automatically brought the speed from 77 to 0 smooth as glass, with inches to spare -- no collision at all, no air bags deployed!) We were so amazed by that technology that we decided to sell our other cars and drive nothing but Subaru Foresters from now on. Well I searched the entire nation looking for someone who would make me a decent deal on a 2019 Subaru Forester, with no B.S., no high-pressure sales pitches, and easy on the "up sell" pitches. (I tried reaching the same Albuquerque dealer where we bought our 2018 model, but I could not even get through their voice mail system. I left several Internet messages on their website, but no one ever replied to those messages!) So I continued my search for a more responsive dealer over the Internet from coast-to-coast. We are picky about what color we wanted (either Blue or White) and we were only interested in the "Premium" trim line -- no other models. I started shopping seriously in July 2019 and it took weeks of Internet comparisons to winnow the dealer list down to a handful of "maybe" honest, reliable dealers. But Subaru was just starting to release the 2019 models, and none of these dealers had much stock to test drive. Then one day I got a call from Subaru of Little Rock, they were willing to discount $1,000 off the MSRP for Internet Buyers from out of state. Now that was interesting! And they just happened to have a blue 2019 "Premium" model on the lot. I was assigned to Mark Whittle as my primary salesmen. Mark and I communicated by text messages and a few phone calls before I flew out to LIT for the test drive on 10/01/2018. Mark was always very responsive to my text questions and consistently proved to be a very honest, "straight shooter". I took an Uber ride straight from the airport to the dealership, and when I stepped inside the showroom, I phoned Mark Whittle to let him know I had arrived. On the phone he said, "Glad you made it! Look over to your right on that table and you will find the keys to your vehicle. Go take it for a spin and come tell me what you think." Wow! Talk about efficiency and trust! I loved that! I grabbed the keys, walked out to the only blue Subaru on the lot, walked around it admiring the beautiful design, snapped a few photos for my wife back in New Mexico, then started it up and let Google Maps navigate me to the nearest freeway. I tested the seats for comfort, the dashboard controls for ease of use, the engine for power in passing big rigs on the right, the "EyeSight" adaptive cruise control, and the turning radius after I got off the freeway. Since we already owned a 2018 Forester, all I had to do was compare the two. What is better? What is worse? Will this car work for us? Would both my wife and myself be comfortable driving this new, re-designed model? My test drive did not take long. I returned the car to the lot with only 6 miles on the odometer -- all put there by me. Our decision? Yes!, if Subaru of Little Rock will give us the $1,000 Internet Buyer discount, and if Mark Whittle continues to be the low-pressure, straight shooter I believe him to be: I will buy this car today. I went back inside, and everything went perfectly. i can't say enough good things about Mark Whittle. They even let me leave the care on their lot for three weeks at no cost so I could arrange for my wife to travel out to Little Rock with me where we shared the driving back to Las Cruces (much cheaper than having it trailered 991 miles). I did buy the Simoniz GlassCoat with lifetime upholstery warranty upgrade because 1) I hate waxing cars by hand, and 2) we have a new puppy, and I wanted the peace of mind knowing that I could repair any damage that puppy might do to the new car at minimal expense. I also bough the STARLINK Safety and Security upgrade that helps keep you and your Subaru safe whether you're in your vehicle, at your computer, or on your mobile device. Safety and Security services include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, and the added convenience of Remote Service. (I use that "Remote Service" when I'm downstairs in bed, and don't remember whether I locked the Subaru or not. Instead of getting out of bed and going upstairs to check -- I just grab my mobile phone from the side of my bed and lock the Subaru remotely!) Throughout the entire process I felt ZERO sales pressure from Mark Whittle, nothing but total honesty. He is banking major "good karma" points for his next life. :-) I highly recommend Subaru of Little Rock in General and Mark Whittle in particular!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad situation to better
byon 10/31/2018
I was in a wreck and totaled my old car and was really having a hard time finding a new car that I just really like. Subaru of Little Rock made buying a new car very easy and hassle free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru of Little Rock
byon 08/16/2018
Top notch facility , top to bottom. We were treated very respectfully from start to finish, and after the sale as well. Strongly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love My Subaru Ascent
byon 08/16/2018
The Ascent is the fourth Subaru that I have purchased from Subaru of Little Rock. I love that Subaru of Little Rock is not a high pressure sales dealer. They give me a fair value for my trade in, and work to try to get me into the new vehicle of my choice. I will purchase from them again when I am ready to trade
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 08/06/2018
Corey did a great job with our experience with Subaru of Little Rock . The dealership is very clean and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Crosstrek
byon 06/05/2018
Subaru of Little Rock was very helpful and worked hard in getting us an affordable monthly payment. Greg Scott our salesman and the manager were so helpful and professional, and we are very satisfied with our experience and we love our new Crosstrek.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good Dealer
byon 08/26/2013
The people were friendly knowledgable and not pushy. It was nice to work deal out over the phone and they were very helpful with my wife and answered all of her questions including help not related to Subaru. The hours are a little annoying for anyone that works normal business hours. They are only open 8:30 - 6P which means you will have to take time off to shop or buy a car and the car buying process could have happened faster considering we paid cash.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments