Sales Reviews - 1291024614

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Dealer Sales Reviews

Sales Rating:

Easy to Work With

Written by gorj on 04/01/14 02:32:34 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently I purchased a previously owned Volvo from North Point Volvo. The sales person, Chris F. was comfortable to negotiate with. Actually we did the negotiations via email so by the time I came into the dealership we just went over the vehicle and filled out the paperwork. The only negative in the process was a typical car dealer ploy to "sell" you more stuff via an extended warranty, which is basically an insurance policy against auto breakdowns. I feel like if the car dealers/manufacture really had faith in the quality of the product they sold they would back them up with a 100,000 mile warranty. But they instead encourage you to buy a service warranty to insure you will not have to pay a big service bill when their product breaks!! I am going back to North Point Volvo in a few days to pick up my purchase and I may update this review after that.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

Post a Comment or Update This Review


Thank you for taking the time to leave us your feedback. I am so happy to hear your experience with us has been so pleasant. Thank you for your business. We look forward to assisting you again in the future. Best wishes, Jon Collins, General Manager

  • By service_1
  • on 06/16/2014
  • 12:16:57 PM PDT
  • (dealer response)