Service Tempe Chrysler Dodge Jeep Ram Car Dealership Tempe Arizona | Edmunds
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Tempe Chrysler Dodge Jeep Ram Service Reviews

  • 7975 S Autoplex Loop
  • Tempe, AZ 85284 (map)
  • (844) 568-6475
  • Chat with Dealer
  • Awarded in 2016, 2017

Service Reviews

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Service Rating Service & Parts Department One Star By Craig on 06/22/17 02:09:38 AM PDT
Recommend this dealer? No

I'm told by my Tempe Dodge service advisor that my part was ordered a month earlier than it actually was (called Dodge corporate and confirmed when the part was actually ordered), yet I was repeatedly still told the delay was ALL due to Dodge corporate. Had I not called a month after taking the veh...
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Service Rating What Express Lane By RAM2012 on 12/07/16 05:43:51 PM PST
Recommend this dealer? No

My RAM was taken into this location for a 'quick' oil change. The express lane that is advertise as taking 30 mins in the MOPAR video. Yet, in my case it took at least 1 hour and a half- for one oil change! Furthermore my oil change sensor was never turned off after the work was complete. I had to t...
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Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. ... Read more

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Service Rating Do not buy from here or have your vehicle worked on here By 2015Challenger on 08/19/16 10:13:18 AM PDT
Recommend this dealer? No

I bought a 2015 Dodge Challenger SRT 392 from them. It only had 11k miles on it and looked like new until I noticed the rear tires were already on the wear bars meaning they were past due to be replaced. Sales agreed to replace the tires. I went back and they replaced the tires but not only did they...
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Service Rating Enough is Enough By Subparservice on 06/03/16 04:02:57 PM PDT
Recommend this dealer? No

I called this morning to make an appointment for a recall on my truck. It started with a standard greeting and a promise to direct me to the right person. This began my journey around the dealership. First stop was a service person that asked what I needed. I said I wanted to set up an appointme...
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Dealer Response

I am very sorry to hear of your recent experience with our dealership. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and reg... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating bjackson By Brenda2013 on 08/30/15 11:55:14 AM PDT
Recommend this dealer? Yes

Very friendly; listens to your need; allows you to be comfortable while you wait; provides service if you wish to go back home, quality of work performed on my vehicle was satisfactory.,Very friendly; listens to your need; allows you to be comfortable while you wait; provides service if you wish to ...
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Dealer Response

Thank you so much for your terrific review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything... Read more

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