Sales Reviews - 375321163

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Power Subaru rocks!

Written by bhobbart on 04/08/11 02:14:14 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just had a fantastic experience at Power Subaru. I drove away with an Impreza STI yesterday after the easiest car deal I have ever been through. The STI is not an easy car to find in stock and with the terrible situation in Japan right now, it is becoming increasingly difficult to find one of these cars in stock. Based on past experience I would have expected most dealers to take advantage of the situation and stick close to MSRP. Not so with Power Subaru. There was no haggling whatsoever with my deal - they immediately offered me a great price on the car and a very respectable trade value for my previous car. This was made possible by the fact that through AutoNation they have a network of other manufacturer dealerships they can call on for buy offers on your trade. Even more impressive was the fact that through no fault of their own the initial lease quote was substantially under-estimated by faulty software, but when they discovered the mistake they very generously honored the initial quote and took the substantial financial hit themselves. I have never before experienced such an honest and principled approach to selling a vehicle and needless to say I will likely be a customer for a long time to come. There was no hard-sell on finance office add-ons such as you would normally expect either. I can't imagine a better car buying experience. Big thanks to Alex and Steve for taking such good care of me. If you're in the market for a Subaru, this is where you need to go.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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