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Lamb Chevrolet

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Customer Reviews of Lamb Chevrolet

3.7
Overall Rating
3.67 out of 5 stars(31)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Easy no pressure

by Omar sabchez on 04/19/2023

Omar in sales is very easy going no pressure. Listen to all my concerns and answer all my questions. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

31 Reviews
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5 out of 5 starsservice Rating

Unbelievable service.

by Lederer81 on 11/25/2023

Beyond happy with the service. We brought our ford fusion here and yea ford to GM because when we bought the car used it came with a GM warranty. Well Caleb in the service department jumped through so many hoops to get the job done for us. Installed what he could at GM. Then brought the car to ford for computer work. I can’t thank Caleb enough. He worked with us through the entire process. Kept us informed and up to date. Got the job done in a crazy time frame considering what needed to be done. Honestly, that guy doesn’t get enough credit. I will forever now buy GM vehicles from this dealership. Just because I know if anything happens Caleb will be there to walk me through the process and make sure I am completely satisfied. Thank you Caleb I wish their were more honest, open and kind people like you in this world.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

trash service

by lisa187 on 08/04/2023

didn come close to fixing my car , gave back in same condition after 550 "repair" took 5 days to even look at it

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Easy no pressure

by Omar sabchez on 04/19/2023

Omar in sales is very easy going no pressure. Listen to all my concerns and answer all my questions. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Exhaust repairs

by Tom Mozako on 01/03/2020

After market exhaust system, purchased through Lamb Chevrolet, Prescott, Az. Repairs were not up to industry standards. System should have been replaced instead of mickey mouse repair. The butterfly valve that fell out was reinstalled backwards, not per factory install. Very poor workmanship on the part of this Dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great Experience with Lamb Chevrolet!

by 1kpender on 12/06/2019

The staff here are very friendly, professional and no car buying pressure! Shawn Turner in sales is awesome to deal with along with the Sales manager many Briseno. The Financing Department, Parts/Accessories and the Service Department staff are very easy, and professional to deal with and with complete customer satisfaction! I am a customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Lamb Chevrolet

by PrescottAZ on 12/04/2019

My husband and I just purchased a new 2019 Impala from Lamb Chevrolet and had a very positive experience overall. Ben and Shawn were great to work with in finding the car we wanted and working with us on the sales process. We had an aftermarket part added to the car and Lamb staff was prompt in scheduling the installation. Overall a very positive experience. We highly recommend Lamb Chevrolet for Sales and Service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Chevy Colorado

by Shawnee on 11/17/2019

Buying a new car at Lamb Chevrolet was an absolute pleasure. Both the salesman and the finance dept. were very pleasant and knowledgable. I would definitely recommend Lamb to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Cadillac XT4

by Brian N on 07/24/2019

Buying a vehicle from Lamb Cadillac couldn't have been any easier. We were looking for a smaller SUV to replace our CTS. On arrival, we were greeted by a very nice salesperson, Gary Hebner, who was very informative, answered all of our questions, showed us vehicles we were interested in, took us on a tour of the facility, introduced us to the folks we would need to contact for service and accessories, which made us very comfortable doing business with Lamb. I've purchased a lot of vehicles over the years and Lamb Cadillac was by far the best experience ever. I would give them a 10 star rating if it were possible.!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Lamb Chevrolet Most Helpful

by Pilot guy on 07/19/2019

I recently had a problem with the door handle and locks on my Tahoe. They were most courteous and gave me quick help to solve my problem as well as fix less urgent problems I had. They are the best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Franks Zr2 on 07/05/2019

Aaron scheduled me the same day I called everything was done correctly and on time Car was even washed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great warranty work

by Christy, AZ on 05/20/2019

Any time I have taken my ATS Cadillac into the dealer, I have been treated with respect and professionalism and the car has been serviced to my expectations. The warranty work is researched and effectively handled. I am very satisfied with the results.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

OWNER

by Prescott 1 on 04/19/2019

Outstanding! Robert Manning took care of issue as if it was his own car. Everyone at Lamb Chevrolet Cadillac in Prescott that I have come in contact with has been the best.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mrs.

by lkfpayne on 03/27/2019

Always take good care of me in a professional/personal way. And, they have great donuts. :> )

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Good experience

by satisfied on 01/05/2019

I went to buy a truck and I left with one

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr

by Raymond on 12/29/2018

Made an appointment for an oil and filter change. I was met by an employee when I arrived. It seemed like very little time passed when I was told my vehicle was all set to go. The dealer not only changed the oil but rotated the tires and checked and topped of all the fluid levels. Wait time was quick. While waiting I enjoyed free coffee and donuts. The service on my vehicle was at NO cost to me. Great place to purchase a vehicle with great service too!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Good Tips

by Lilpuu11 on 09/03/2018

Service was good but disappointed in trying to upgrade my vehicle to perform better. There are so much restrictions on what you can and cannot do to your vehicle. All to make it run at its peak performance. The overinflated price is outrages.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New truck purchase

by E R Roberts on 06/30/2018

Friendly, professional, informative from sales staff to accessory dept.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Chev Cruse

by Willibalz on 12/18/2017

Cleaned rail rash off car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Greg1745 on 11/17/2017

Came in for a oil change. Arrived early and then was no problem having my vehicle serviced. Robert Manning is a valued service rep for your company, always friendly. Listens to what you would like done. Need more employees like him.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase 2017 Cadillac XT5 at Lamb Cadillac in Prescott, AZ

by vstoffel on 10/12/2017

A very satisfying experience from beginning to end. Steve Secor was one of the best sales people we have dealt with. We felt that we got a very fair deal and we treated with courtesy and respect by everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional Service

by rhamp00 on 11/24/2015

My service advisor Richard Knight went out of his way to get my vehicle in and taken care of on very short notice. If not for his help I would have had to cancel a long planned recreational trip.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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