Arizona Dealerships - Chapman Mazda of Phoenix Arizona
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Chapman Mazda Sales Reviews

  • 999 W Bell Rd Ste 1
  • Phoenix, AZ 85023 (map)
  • (888) 274-0803
  • See dealer special offers
  • Chat with Dealer

Sales Reviews

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Sales Rating Avoid this Dealership Written by jeff788 on 01/28/17 05:19:35 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Sales lied about Dealer Add-Ons; they agreed to my price offer but then changed it by thousands of dollars on final contract. They also misrepresented the actual finance terms. Entire process extremely unprofessional. Worst car buying experience ever. Will never shop here again!
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Sales Rating Sales misrepresented, misinformed, & lied to get the sale Written by JEFF788 on 01/16/17 08:08:48 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Worst car buying experience of my life. Aggressive and predatory Sales department. What they do is wait until end of the evening when store is empty to show their worst side. Stay far away from this Dealership. I specifically stated NO Dealer Add-Ons and that I won't sign if I see any slipped in...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating oversight corrected Written by ben103 on 04/09/12 07:26:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Chapman Mazda obviously had some miscommunication within their dealership, as soon as they were aware of the mistakes that they had made they were very prompt in correcting the oversight. I really enjoyed the buying process with Gary and his team. I can only recommend their services.
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Sales Rating [violative content deleted] Written by dev3232 on 10/22/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealer, and Mazda in general, are generally dishonest and don't care about their customers. I currently can not start my car because the transponder is dead. They won't give a pin number to a locksmith to make me a new key - which I can get cheaper through the locksmith - and insist I pay th...
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Sales Rating Excellent Sales Experience, Fantastic Price and Vehicle Written by adam78 on 08/27/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I could not be more pleased with my sales experience or purchase with Chapman Mazda. The staff were friendly, professional, and downright pleasant to work with. I was so frustrated with my previous visits to dealers across the valley that I was ready to give up and try to find a private buyer. Th...
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