Service ABC Nissan Car Dealership Phoenix Arizona | Edmunds
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ABC Nissan Service Reviews

  • 1300 E Camelback Rd
  • Phoenix, AZ 85014 (map)
  • Chat with Dealer
Service Rating:


Written by trek on 07/26/11 12:22:51 AM PDT Go back to Service reviews
Recommend this dealer? No

I have a 2009 Nissan Altima. I've always kept up with the regular maintenance and each time I've taken it to Nissan for service with no problems. I recently moved to the area and took it to ABC Nissan for a routine oil change. A few days later, my car stopped on the highway. It had overheated. I took it back to ABC Nissan. One of the hoses had come loose. They gave me a big old bill and on top of that said my transmission was leaking oil ("It's normal for Nissan's to have transmission leaks", they said.) and a whole array of other problems total over 3k. First of all, I don't consider a transmission leak "Normal" especially for a 2009 with low miles. Everytime I take my car in for routine service, at any Nissan in the country, they write on the invoice anything they find out of the ordinary. When I took my car for the oil change, they didn't say there was an oil leak. I caught the service guy on a few lies and when I started questioning him, he got nervous. Experience and my gut, tell me they rigged my car. I know this happens regularly in many shops, but I guess I was naive to believe ABC Nissan was a safe choice. When you think about it, I guess it makes sense: bad economy + no car sales = rigged service vehicles. Shops have to make their money one way or another. As for me, ABC Nissan has lost a customer forever.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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