Mercedes-Benz of Arrowhead Car Dealership Peoria Arizona | Edmunds
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Mercedes-Benz of Arrowhead Sales Reviews

Sales Rating:

My WORST Experience!!!!

Written by carldy on 07/06/12 11:26:11 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

My husband now keeps ribbing me that I should have listened to him and not done business with this dealeship and he is absolutely right. The dealership and esp Mr. Jeff Lane is one of the most kaniving and dishonest person I have ever come across. He gets you in the door and tells you he can get you a deal that is too good. I was a fool not to realise that if it is too good its probably not true. Then he states that he can get you additional discounts because of his 'connections'. Eventually he convinces you and then when you are ready to sign the paperwork you realize that you are $10,000 more than what you had agreed on and he justifies it as saying its the additinal accessories-which I did not want in the first place and was supposed to be a part of the initial deal. By then we were so exhausted that we wanted to just get out of there and not see that man's face again. I will never want to buy from that dealership or ever have to deal with that man again!!!!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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