Larry H. Miller Nissan Mesa

by Cherie on 09/19/2022

As a female senior citizen, buying my first car by myself, I was very nervous and skeptical but Santana, my salesperson, made it so easy and made sure everything went smoothly. Everyone was so helpful and my new car was ready for me with a full tank of gas, my radio station and clock all set for me. I can honestly say the customer service is outstanding. Thank you Larry Miller Mesa Nissan and all the hardworking employees there.

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by MCuellar on 09/18/2022

Went in looking for a new commuter car. Isaiah was there to immediately great us and help us in our search. He was extremely helpful in making some recommendations and ultimately finding us our new Sentra. Working with Isaiah, and the rest of the team was extremely painless. I definitely recommend Isaiah and the Larry H. Miller team for your next Nissan.

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by Marco on 08/05/2022

The sales team is amazing everybody very clean very respectful very polite especially when it’s 105° outside. as for the finance department and I can’t see much other than they make you feel nearly guilty and double worst about purchasing anything a little bit out of your price range that way they throw the book at you as if you were in court trying to give you and saw you were everything under the book I didn’t appreciate it I didn’t like it I did not approve of it . no I have to try again and I’ll get Jerek and the sales service agent we had was absolutely amazing 100% amazing is nobody else I would use we are kind of blessed that we got him he work with us for nearly 4 to 5 days straight and always have answers I appreciate that they are definitely earned five stars from us for the company . it’s been a while since I’ve been to a dealership I can go on and on Derek we appreciate you my family thanks yeah I think you I wish you well in your career.

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by Zach on 07/14/2022

Isaiah was nothing short of fantastic. He made my buying experience a breeze.

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by Brannon on 06/19/2022

When we arrived for our appointment at 2:30 pm we met our sales rep. He was a great guy. However another sales rep came over and argued with our sales rep to force him to give us up. We told the other sales rep no. We wanted our original rep. The rest of the 6 hours we were there he kept giving is death stares. Really unprofessional. If it was not for our amazing sales rep. We would of left the dealership immediately.

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by Brannon on 06/19/2022

When we purchased the car they told us the car would be cleaned and detailed before we left. However the windows and doors were extremely dirty. The outside of the car was not properly cleaned as well. It took me 2 hours the next morning to get it all clean. When inspecting the car it was too dirty on the outside for me to notice the clear coat damage which will cost me a few hundred dollars for me to repair.

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by Frank Dbacks on 06/15/2022

That you guys have great customer service. Perla was the real deal. 103 and she was for showing me all the cars that I wanted to look at. Very positive young women. Lucky to have her on the team and my man from Oakland. Real dude.

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by Marie on 05/22/2022

We received written offer for the vehicle we were purchasing prior to meeting with the sales associate and fair trade in value at time of purchase. Appreciated no haggling and fair deal based on published values.

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by Richard Thayer on 04/29/2022

Rich Beatty was upfront, no high pressure and made the car buying experience simple

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by Steve Z on 04/01/2022

The entire experience was smooth from start to finish. Our salesman Buddy was great. Felipe on finance was also great to work with and very helpful. We will definitely be coming back for our next purchase.

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by K on 03/31/2022

This dealership are knowledgeable and nice to work with, they work with you and give you the best advice to help with your purchase. Based on my experience with them, I can reccomend them to my friends and colleagues, keep up the good work.

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by Jeff H on 03/15/2022

From the moment I contacted the dealership it was a positive experience. I got a great deal and Trey was awesome.

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by Julio on 02/24/2022

Great customer service at this location. Kason and Adam are great employees that will treat you with dignity and make feel that they’re there to help you find the vehicle you want and the type of options available.

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by Artie on 02/21/2022

No nonsense they take of business in a short amount of time.

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by Britney on 02/11/2022

Had a few setbacks when getting the deal done on a trade in due to the first salesman I was assigned to. Came back in and sat with Jacob and he was able to easily and quickly take care of the issues and walked out of the door no problem. The first salesman Julian was young and fun but as you may know that can not always be a great thing. He made the experience of getting in a new car seem easy because I myself am on the younger side and it was easy to connect. The downfall was the buying process, I feel he didn’t listen to my needs and wanted to just get things done in his way which led to a few bumps in the road. But I was able to get it all taken care of when they switched me over to Jacob. So thank you Jacob for making it easy to finally close the deal on my new car!

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by Martha on 12/30/2021

Excellent service, Vadim explained me everything about my new car. He was very thorough in showing all the features of my vehicle . He even set up my phone to connect to my vehicle. Felipe helped us in resolving an issue with the bank. We are very thankful for his assistance as well.

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by James on 12/18/2021

Rich was great, the finance department was great and the company was great with my wants and needs

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by Excellent service on 12/10/2021

Issac was super helpful and very professional. Sam the general manager was extremely nice and he made us feel at ease.

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by Lisa on 11/20/2021

I really like my new Rogue, I just need to get used to where everything is. The one drawback is how long the process takes. It would be great if they could cut the time in half, however, Jared did a great job getting us a good deal.

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by Maria on 11/06/2021

Friendly and knowledgeable sales personal we are happy with our purchase. It was easy to purchase from this dealership from the sales person, sales managers and finance department.

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by Debra Barnes on 10/09/2021

I purchased a 2016 honda civic on 06/09/21. Today is 10/9/21. I started having issues with the vehicle the first month. Starter went out. I was stuck on the side of the street for hours until I was able to get the car moved back to my place. Mind you I contacted this dealership multiple times to let them know the car had quit.No one responded back to me. I also went to the dealership to tell them. They all acted like they were all with amnesia. I spoke with the sales manager and told him what was going on. He gave me his personal mobile number and told me to contact him should this ever happen again. It took them 3 days to get a tow truck to come get the cat from my place. The same day the tow truck picked the car up, the dealership called me several hours later and said the cat was ready. The next day the car quit again. So again another tow truck and....same phone call saying the vehicle is ready. I told them I should not be having these issues with the car and barely had it even the month at that time. I told them they need to keep the car and do a thoro check to make sure the cae will not quit on me again because I feel they are giving me the run around knowing it is a huge issue with the car and it will soon quit for good. Ans I will leave it where it's at. They kept giving me the rum around. The air went out. The car quit again, this time the engine light is on. I waited until it would start again and took it into the service department again and the service guy said the check engine light is not an good sign. The same guy texts me less than 30 minutes later of having the car and says due to the coding of the check engine light, the car would need to go to a honda dealership. I have my sister follow me to the superstition springs Honda dealership and the service guy tells me the car warranty ended at 60,000 miles. Now when I purchased the car it was at almost 67,000 so HOW can I add 60,000 miles on it within the time frame?? I told him the service guy said in the text message (which I showed him) I'm covered until the car reaches 80,000 miles. He said that is not true. I then told him this is a bunch of BS. I contacted the dealership and told the service guy I knew they were going to do this all along. String me along without fixing the issue in the first place. Even tho they knew what was going on. I am now in the process of contacting the attorney General, and seeking a lawyer. This is unacceptable..im.not made of money and just because I am a female.. ?? Doesnt mean I will be taken advantage of. They knew all along the car was garbage, which is the reason they never fixed the car in the first place. They just led me along. So please listen...do NOT purchase a cat from this place. Its the most horrible experience I have ever had. I gave the eating 5 stars the day I purchased it..BIG mistake. They dont even deserve a 1 rating. I had to enter the 1 in order to leave a review.

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