Service Yates Buick GMC Car Dealership Goodyear Arizona | Edmunds
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Yates Buick GMC Service Reviews

  • 13845 W Test Dr
  • Goodyear, AZ 85338 (map)
  • (888) 649-5075
  • Chat with Dealer

Service Reviews

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Service Rating New car By Averymack70 on 04/13/17 06:02:28 PM PDT
Recommend this dealer? Yes

Everything was great! Thank you to the team at Yates for their amazing customer service. We will be referring friends and family to your dealer!
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Dealer Response

Thank you for the great review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call... Read more

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Service Rating Yates Buick/GMC By Michael1958_A on 04/11/17 10:35:19 PM PDT
Recommend this dealer? Yes

Everything related to buying a vehicle and servicing a vehicle. My thanks to Assistant Service Manager Shane Arsenault. His consistent attention to detail is excellent.
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Dealer Response

Michael, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our staff is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business w... Read more

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Service Rating Definitely the BEST!!***** By Vallerie1 on 04/10/17 05:49:33 PM PDT
Recommend this dealer? Yes

Always thorough, very friendly, but still very professional. One of the best parts about living in AZ is having my car serviced at Yates!!
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Dealer Response

Vallerie, thank you for the great review! We are grateful to know that our staff was friendly and professional during your visit. We look forward to your next visit. Take care. Best Regards, Yates Customer Care Team

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Service Rating Job well done By lover77bear on 04/04/17 07:47:52 AM PDT
Recommend this dealer? Yes

Professional, quick, and gets the job done. Helped beyond their job with other questions that I had for them. Called as promised to update me on the progress of the job.
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Dealer Response

Thank you for taking the time to share your experience at our service center. We are glad to hear you found us professional, quick and get the job done which we know you deserve. If there is any automotive need we can help with in the future, don't hesitate in... Read more

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Service Rating Great start, poor finish By Signalaw on 10/31/16 10:41:06 PM PDT
Recommend this dealer? No

The experience was 5 star until the end. I had an issue that was completely covered by warranty (or so I was told), however, on the morning I was called to pick up my vehicle I was told that I owed $44 for an oil change. When I asked why, I was told that the oil had to be changed to replace the tu...
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Dealer Response

Thank you for sharing this great feedback with us. We feel our service department is what makes Yates Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with you... Read more

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