Sales Reviews - 645400580

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Wonderful Experience

Written by Ladybugss on 06/09/14 10:50:16 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I'll first say that about 7 years ago my oldest daughter and I had a great experience here when she purchased a certified preowned Corolla. Which she still has. They say what they mean when there is no haggling on price and they work with you for the best deal to get you in a car you car afford. And working with one person thru the whole process is the best. Not like other dealerships that keep you for hours and parade out all the managers trying to get you into a deal you can't afford. When my youngest daughter and I started looking for her car we should of just started here, but didn't. Then so happy we eventually did. In January we got my daughter a pre owned certified Camry. Mark worked with us and we got what she could afford. Great experience. Then unfortunately in May the Camry caught fire and was totaled. We went back to Avondale and again Mark worked with us. My daughter and I were both upset and not in the best frames of minds going in looking for another vehicle since we now had absolutely nothing to put down on any car. And weren't expecting to have to go thru car shopping again for awhile. Mark showed us a few used cars and with talking to him he made the suggestion of trying to see if we could do a lease. That was wonderful because it worked out. My daughter got a new 2014 Corolla where her payments aren't but a couple dollars more than they would be if purchasing a 2010 used vehicle with over 75 thousand miles. It made more sense for sure to go lease route. And in 3 years she can purchase the car at a price that will be under what that 2010 Corolla was. Mark turned our bad morning of car shopping into a positive and wonderful experience. We had to apologize to him if we had been rude because we weren't in a good mood having to car shop again after the experience we had with the Camry. I do want to say that we don't have an officical report of what happened with the Camry. The only thing right now is that it was something electrical that cause the battery to catch fire. No one was in the car so no one was injured. And insurance covered it being totalled plus we are thankful too that we got the Gap coverage so we aren't in the hole on the financing. We got that on the lease also. Overall Avondale Toyota does what it says with the price you get is what's on the window. And Mark was caring and helpful and my daughter was able to get a new car that she cn rely on and have for many years to come. Thank You Mark "Uncle Buck" and Avondale Toyota. You can bet that when any other car purchases need to be made we'll be out there. And I'm telling anyone I know that's looking to go see you. Too bad other dealerships (brands) don't work the same. :)

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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