Service Reviews - 99402

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Counter personal real pushy/ repairs are fine

Written by wayknow1 on 11/21/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

It pains me every time I have a conversation with the women at the service counter of Audi of Anchorage. The are pretty short and pushy, do not answer questions very well and watch out if you question their answers or just want a little more info. It seems like they get down right pissed if you continue to question their answers. I have driven Audi's for ten years and only take mine to the dealer when it is under warranty, after the warranty runs out, so do I to an independent shop that at least treats you like your the customer and not a pain in their ass. That said, every repair I have had done there has been fixed correctly. It's those women at the front counter that drive this Audi driver away.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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