Service Locklear Chrysler Dodge Jeep Ram Car Dealership Tuscaloosa Alabama | Edmunds
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Locklear Chrysler Dodge Jeep Ram Service Reviews

  • 550 Skyland Blvd E
  • Tuscaloosa, AL 35405 (map)
  • (844) 839-3519
  • Chat with Dealer
Service Rating:

Poor service experiences

Written by autoxp on 02/02/10 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I bought a Dodge Ram, brand new. And, since I lived in Tuscaloosa, I had to go to Locklier Dodge to get maintnance done. They refused to service my transmission when the transmission went bad and would not back up their warranty. They said nothing was wrong which was not true. The transmission needed replacing. So, I had to take it to another dealership to get it replaced. They make you feel like you and your vehicle are not important. The same is true with the body shop. There attitude is that they are busy and can't get to you for a "long" while. Yesterday I called the service dept. and got voice mail. Of corse, they didn't return my call.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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