Palmer's Toyota Superstore

by two55309 on 04/09/2021

Recently purchased a 2012 used car from them. Even though I had written promises, the majority were not filled. Car was not detailed (even has snot in the back seats that we saw during test drive) and was not delivered with full tank (something they offered and put down). They did as little as possible to make sure they were paid. Numerous delays and had to constantly call to get details of when the car would be ready (required repairs) . But they made sure they were paid before the end of the month for commission. I would not recommend and will not do business with them again.

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by Aggervated on 03/03/2018

I bought a truck 4 years ago from palmers toyota the truck was ok for me till recently i was going to trade it in and was told it had been in a head on collision with a deer it had severe frontend and both right and left panel damage. i was not told about the truck being in a wreck at time of the sale. i was told to bring it in and they would offer payoff if i traded in on another vehicle. i looked at a truck that was 10 years old with 115000 miles plain work truck and was told the least they would take was $19500 i thought that was rediculious so i now figure they got their so i am just screwed. [contact info removed]

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by Ryan_M on 01/27/2018

First off, Reggie you are the man! This is experience was a first for me. I thought buying my first vehicle was going to be scary and at first it was but Reggie knew exactly what to do and got me into my truck! It took a little while to get things done but this was because of me not the dealership. The reason I mention this is to let anyone know that at Palmer’s Toyota they will be patient with you and do everything they can for you. Again, thank you so much for the experience Reggie.

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by Hall on 08/14/2017

This is the second vehicle purchase from Palmer's Toyota by me. The whole experience was excellent from start to finish and I would recommend them to anyone looking for a vehicle. My salesperson, Diana was nice, professional, and knowledgeable. She should be commended by the job she does through the whole car buying process. If you are looking for a professional sales staff, friendly customer service, and a non-pressuring experience, go to Palmer’s Toyota. I have purchased several vehicles over the past years and Diana is the best by far salesperson I have ever worked with! Thanks again, Palmer’s Toyota!

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by heatmiser3 on 07/31/2016

Told my sales rep Randy Yusef what I was looking for. He found exactly the car with all the accessories I wabted. Made me a deal that was great. Awesome salesman and dealership. They keep their word with No BS attached,

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by irizarryk on 12/06/2015

I recently purchased a 2016 Tundra at Palmer's Toyota. Tiffany Fredrick was exceptional. She was highly recommend by a co-worker was better than advertised. Honestly, I couldnt have imagined a better experience.

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by GlynisMadison on 10/03/2014

My husband and I are very satisfied with the service and the staff at Palmer's Toyota Superstore. Our Sales Representative is KEVIN DAY. If you are shopping for a car/truck/van/SUV/Scion, etc., please see Kevin Day [non-permissible content removed]! Thank you and Blessings.

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by dannibey on 09/25/2014

I recently purchased a 2014 Rav 4 from Palmer's Toyota. the experience was nothing short of phenomenal. Great customer service.

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by allnrobbn on 09/04/2014

Our experience with Jerry G. and the entire team that worked with him from Palmers Toyota was absolutely wonderful to work with. We are loving our Certified Pre-Owned Camry. Jerry and myself worked on pricing and the type of car we were looking for, for about 2 months via internet sales, and ultimately that helped us drive home with just what we needed and had been looking for. Thanks for a great experience! Sincerely, Allen & Robbin Syphrit

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by 4runnerowner on 08/08/2014

I recently purchased a Toyota 4Runner from Palmer's. It was a hassle free experience and we will definitely take them our business in the future. They will also be highly recommend them to friends and family.

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by btwranglerboy2 on 08/02/2013

I purchased a Jeep Wrangler from Palmers and couldnt be more satisfied. I found the Jeep online and was sold. I was able to see a picture from every angle possible and the price seemed very reasonable. I met with Mr. C. from the internet department and he was very friendly and helpful. I didn't feel pressured and he was even able to work out the price in my favor. Great car, great service and all i can say is if your'e in the market for a vehicle you won't be disappointed.

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by mobile73 on 07/26/2013

Great experience working with the Palmer's internet sales staff on the purchase of my Toyota Highlander. Very courteous and knowledgeable. Overall pleasant experience.

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by 22q13mom on 06/18/2013

After using Edmunds to determine a fair price for the Toyota Camry I was in search of I was recommended to Palmer's Toyota and their Internet Sales Staff responded to my inquiry with a price very close to what I had researched on Edmunds and I bought my New Camry three days later from them. Quick response and great customer service.

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by dtp1952 on 03/13/2012

With help from Edmunds.com, I knew the fair price for this 2012 Tacoma pick up. So I bought the truck within a few days. I had to wait kind of long time for them to clean up to take delivery; no one offered me any drink or told me there was free drink available, I had to find it myself.

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by rdaniels3 on 06/14/2008

With the help of Edmunds.com, I was referred to three local dealerships in South Alabama for quotes on a Toyota Tundra. One of the dealerships stood out by a mile--- Palmer's Toyota My emails were returned promptly by Mark Hammell. He was very fair with his quote and within a couple of days of my original email, at my convenience, I picked up my new Tundra. One of the other dealerships took a week to email me back and tacked on $4,000 worth of options that I didn't need. The third quoted me the MSRP which I could have walked on the lot and gotten that price ??? defeats the purpose of price shopping if they are offering full price! With the help of Edmunds.com I knew the dealer's cost for the vehicle that I wanted and felt like the first quote that I received from Palmer's was very fair. So, I accepted the offer. Mark gave me the "out the door" price - (He knew that I didn't want any extras, since I was buying a company vehicle). I took the check in for that amount and off we went in our new Tundra. There was no pressure to buy any unwanted extras. No "come in today" pressure, just a very smooth transaction at my convenience. The best car buying experience that I have ever had!! A + for Palmer's - especially for the internet service by Mark and prep/delivery of car by Kevin. I will return for future purchases, but of course, will start my search with Edmunds!!!

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