Sales Reviews - 1730348354

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Dealer Sales Reviews

Sales Rating:

Not satisfied!

Written by chevy_dreamz on 11/23/12 05:36:08 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a Dodge truck from this company, my first ever bank financed truck was so proud of myself. Upon buying the truck I told the sales representative the front end had a shimmy in it. I was told it would be looked at, finally after 5 hours I got the truck financed which wasn't the truck I wanted but I decided to take it anyway. When in the fiance managers office I again asked about the shimmy in the front end and was told it was looked at. Drove off the lot the truck was still bouncing all over the place, so I called them and was told to bring it back the next day which I did. The service dept had no idea what I was talking about so I was told to bring the truck back again the following Thursday. When I got there that Thursday a gentleman drove the truck said ti was my tires needed to be balanced. Never offered to make it right, so I went and paid out of my pocket and had the trucks tires balanced. Needless to say this did not fix the problem either. So I called Malloy Dodge back and was told basically it was my problem! The truck is now 2 months old and it is still having the same issue and to be quite honest I am looking for a new truck already. Here I was so proud that I could finally get a vehicle on my own and it has turned into a NIGHTMARE! I would NEVER recommend anyone to this company.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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