Hendrick Chrysler Dodge Jeep Ram
Customer Reviews of Hendrick Chrysler Dodge Jeep Ram
Mr Praytor was very helpful and easy to talk with.
byon 06/28/2023
Went in yesterday and Mr Ron Praytor was very helpful in answering questions and giving options. I'll see you soon Mr Rudy. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Mr Praytor was very helpful and easy to talk with.
byon 06/28/2023
Went in yesterday and Mr Ron Praytor was very helpful in answering questions and giving options. I'll see you soon Mr Rudy. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Alan is the best!
byon 05/24/2023
Great time working with Alan in the service department! He got me in and out quick and took care of me the short time I waited. I like to get my regular maintenance done with certified dealers as much as I can. Hendrick did not disappoint! Go see my guy Alan!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
EagleView32
byon 03/01/2021
Marcus was very attentive and communicated things very well from start to finish. He made what’s normally a stressful situation into the best possible with the circumstances I was in. I’m glad he was there for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome service
byon 03/01/2021
Marcus Booth was extremely professional and informative. He turned what could have been a bad situation in to something much less stressful due to his explanation. Thank you Hendrick!
Great experience
byon 11/24/2020
It was a pleasure to work with Desmond Gray! He made sure i went home happy and his customer service was awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
very professional
byon 09/18/2020
Good overall experience. Crystal Mackey was very helpful and professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ron was awesome
byon 09/01/2020
Ron is great! This is the first car that I have gotten from him, but the 5th for my family. I look forward to buying from him and Hendrick in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Not Your Typical Service
byon 07/30/2020
This has been my preferred place to get regular service for many years. The attention to issues is top notch and I’m kept aware of what’s going on. I appreciate these guys and trust them to take care of me and keep my vehicle safely on the road.
Hendrick Cdjr Hoover
byon 03/30/2020
Rodney and Adam are the best. They didn’t have exactly what i wanted on the lot so they took the initiative to go get the perfect vehicle from another lot and i still got my car the same day. I got a brand new car and they were able to keep my payment the exact same. This is the best dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wonderful Service!
byon 03/02/2020
I had an awesome experience buying my car which can be overwhelming. Charles Ledbetter took the stress out of everything and went above and beyond! Will be referring him to friends and family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Customer Service
byon 01/30/2020
I came in today And it was a Breeze I’m a first time Buyer and Mr.Ledbetter did an Awesome Job Helping me on my Choice today GREAT CUSTOMER SERVICE ! 100% Satisfied
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience
byon 01/01/2020
Thank you for the time and attention! I enjoyed the interaction with my salesman and the whole sales team. They really enjoy taking care of their customers!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 10/10/2019
I brought my 2015 Jeep Patriot in for an oil change and tire rotation. During the tire rotation process the mechanic was unable to remove the left front tire of the vehicle. It was totally frozen on. The service manager immediately notified me and after my inspection an appointment was scheduled to fix the problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good
byon 10/08/2019
Good & Timely customer service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 10/07/2019
Received terrific service repairing my daughter's Jeep. Jimmy Jones went the extra mile for us to get repair work completed and get my daughter back on the road. Really appreciated the timely communication and way my young daughter was treated being from out of town and stranded.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change and order of parts
byon 09/26/2019
JImmy did a great job getting me in. And out in a reasonable time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 09/16/2019
I got free oil changes when I bought my Jeep, so of course I'm going to use them. As for the service dept., Super friendly group of guys, nice waiting area, over all not a bad experience! But it is a dealership, so if you're not familiar with your vehicle and it's needs, they will try to sell you everything under the sun to try to make money. Now, as far as the sales dept. Personally I'll never buy from Hendricks again, only because I was told that they would get me a second key, that never happened and when I asked about it I was told that it wasn't in my paperwork, so here we are with only one key for the Jeep.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Pretty Lousy Day at Hendrick Automotive
byon 09/06/2019
Went in for two recalls, waited 45 minutes for a ride to Enterprise to pick up a car... Then waited for an hour to see the Finance Manager to get a refund on an OIL SERVICE AGREEMENT, that was sold for a car we had in our fleet at one time. It was a Lemon that was Purchased at Hendrick. Anyway the oil to be used was regular oil, and oil the car requires per FCA is FULL SYNTHETIC. Anyway, they denied the refund. So will never go back there not even for service... Should have just refunded my Friggin $199.00... I was also there to look at the new Wranglers but left due to the lack of the refund... Thanks Chris, you probably saved me about $55K yesterday!
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
Recall is free but tried to add $1200 worth of work
byon 09/04/2019
The work they did on the recall was great and timely. They then tried to add $1200 worth of work that was not needed
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sun screen replacement - 2016 Chrysler 300C
byon 09/01/2019
Jimmy (service Adviser) went out of his way to make sure that the replacement part was acquired and installed with minimal inconvenience to me
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Car Buying Experience
byon 08/28/2019
Great car buying experience. Our salesman, Robert Hooks, was very professional, courteous and knowledgeable, and answered all of our questions. We were very pleased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments