Service Adamson Ford Car Dealership Birmingham Alabama | Edmunds

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Service Rating Will never go there again By Don Earles on 04/02/17 04:08:43 PM PDT
Recommend this dealer? No

The service manager is arrogant and unprofessional. The worst group I have ever had the displeasure to try to work with on a truck repair. To a 2013 truck in for repair talked to mechanic about repairs. For some reason the arrogant service manager decided he needed to get involved. He told they woul...
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Service Rating Customer Satisfaction! By TAFFEY1 on 09/08/16 03:13:42 PM PDT
Recommend this dealer? Yes

My sales experience was excellent. The salesman Sparky Sparks & the sales manager Shaun Yan listened and were both very professional. It was the best car buying experience I have had in my 60 plus years of car buying. Thanks, Clement Taylor P.S. I was also very happy with the service.
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Service Rating Stay away Adamson Ford service center By Vldm451 on 08/27/16 05:53:40 PM PDT
Recommend this dealer? No

Customer service on this dealership service center is NON existent. Being in Birmingham on business trip my brand new Ford Explorer 2016 with 8,600 miles on it stalled in the middle of the traffic. Likely nobody rear ended me and I escaped unharmed. It was real life threatening situation. Turned out...
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Dealer Response

We are so disappointed to learn of this situation you have described. Please contact us at (205) 271-4700 at your convenience so that we can understand the details of your situation and attempt to resolve this issue to your satisfaction. Thank you for taking t... Read more

All Comments (1)
Service Rating Adamson Ford By Marlyo1961 on 08/11/16 06:27:42 AM PDT
Recommend this dealer? Yes

Service was friendly and fast
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Service Rating Air Bag By gwensgrant on 07/14/16 07:25:34 AM PDT
Recommend this dealer? Yes

My service was fantastic. Randy was professional, courteous and delivered my vehicle as promised.
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