Used 2018 Chrysler Pacifica Consumer Reviews
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Love it!
ChrisP, 11/05/2018
2018 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
88 of 91 people found this review helpful
I decided that I needed to write a review since other reviews helped me when researching my vehicle purchase. I love my Pacifica. After 1.5 years of ownership I have had no problems and I am still impressed by the ride, and the fit and finish of the vehicle. I have never owned a Chrysler product prior to this and to be honest I was a little nervous about jumping into Mopar world. I’m glad that I did. We tested an Odyssey and a Sienna but we felt that the Pacifica seemed to have the same (or better) fit and finish, ride quality and options than the competition and at a lower price. Things I would change: -there are no paddle shifters or any other method to select specific gears (I live in a hilly area). -headlights: like most new cars the xenon headlights look great but the light beams are very focused and don’t do a good job of lighting the areas along the sides of the road. This is not specific to the Pacifica and all cars seem to be going this direction but I agree with consumer reports; xenon headlights stink.
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Fantastic Mini Van
Roger, 09/08/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
22 of 22 people found this review helpful
After about 8 months and 10,000 miles, this mini van has been perfect. We didn't look at any other vehicles because we wanted something that could kind of double as a pickup. The seats easily fold into the floor and we can haul 4 x 8 sheets of plywood. It is also great for taking trips. There is plenty of luggage space when traveling with another couple. The gas mileage is a little surprising, we usually get around 30mpg on the highway.
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2018 Chrysler Pacifica for sale near you
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Sienna / Odyssey recent converts
Ron, 03/27/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
46 of 48 people found this review helpful
Having come from an 03 Odyssey and a 12 Sienna, my wife and I were all set to purchase another Sienna when our 12 LE was totalled. But when we took a detailed look and test drive of the Pacifica -- we did not look back. The Pacifica is a distinct step up in luxury and technology. The ride is superb for a minivan -- the tight firmness of the Odyssey with the comfort and strong engine of the Sienna. However, the Pacifica is better -- quiet ride, solid body, excellent technology. We targeted our features: Advanced Safety Tech pkg (for her) and Alpine / 8.4 in UConnect upgrade (for me) and Leather (both of us). With the strong incentives, buying a new Pacifica vs a used XLE Sienna was $5K difference -- and fully worth it. Both of us absolutely love our vehicle. I have rented many cars/SUVs in my time (work) and really enjoyed the luxury of the Toyota Avalon/Buick Enclave-- the best of all the rentals. This new Pacifica Touring L feels just like that -- in a minivan form! Be sure to look at the 2018 version -- Apple Carplay/Android Auto is now standard and opt for the AST package if possible.
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Very well thought out and designed minivan
vivek, 10/26/2017
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
80 of 85 people found this review helpful
Was never in the market for a minivan. Looked at many SUVs including the VW Atlas. I like the Atlas among all the SUVs I tested and sat in. I also looked at Odyssey and Pacifica. I like the stow & go arrangement. The interior is a shade better than the odyssey. the screen on the new 2018 model is much more responsive. The 360 camera sold me big time as I find that an extremely valuable feature. This is not available in the Honda, not sure why for such a large vehicle. It is a huge safety feature. The stop and go ACC is better than it functioned in the Odyssey (Which stops at 20 mph, unlike the CRV version). The 9 speed transmission also shifted much better on the Pacifica. The park assist function is so so. Hit or miss but helpful nevertheless. Between backup camera and 360 deg camera, you have more than enough assistance needed to park this big minivan. It is very big but does not drive big. Overall, I am not sure of the reliability unlike the great Honda. I have decided to give the Pacifica engineers my money. Hope it all works out. This is my first Chrysler product.
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Great for our needs
Chance, 12/07/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
51 of 55 people found this review helpful
We went from a 2013 Sienna and have owned a 2018 Pacifica for approx. 1 month now. Overall fit and finish of the Chrysler is very well. The interior quality is almost luxury car like. Rattles and interior noise is Amazing. Driving the Pacifica from a sienna is also much better. The Sienna felt very heavy and would roll going around curves and dips and such. The pacifica feels much more stable and planted to the road. Even though the Pacifica is a bit smaller and you can tell it in some aspects, we felt like it wasn't a difference that we would notice. The stow-n-go is great. Seat comfort is Great! The infotainment system one morning wouldn't show that I have heated seats and wouldn't let me turn them on or anything. I tried restarting the van a few times, but this didn't resolve till after work when starting it up and everything was fine. This has only happened one time and I'm not sure what was going on. I see a lot of complaints on the Transmission being rough and shifting clumsy, but I have never had it stumble or anything that I feel like I should be worried about it. Fuel mileage is beyond what I was expecting. We drove a 300 mile trip the first week we had it, and averaged 27.6. Around town and to the house (which is 10 miles in the country) and start ups to warm up (15-20 mins) every morning, we are now averaging right at 23 mpg. The sienna with the same daily driving we were below 19. Overall Great Van and Great Family Pleaser. Would recommend to other families needing a crossover or Minivan.
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I was rear ended and totaled
Joyce, 10/11/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
14 of 14 people found this review helpful
This vehicle is a delight to drive. But the safety features on this van are incredible. We were rear ended on an interstate hwy. the Pacifica was totaled...but we walked away safe and sound. No one could believe we were not seriously injured after seeing the van's condition. I trust this vehicle and I'm getting a 2019 as soon as I can!
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Horrible Car! Electronics Failed, Safety Hazard
Rose Marie C, 03/12/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
138 of 153 people found this review helpful
I have had this car since late August and have had electrical problems with it from the first week. The electronics system went dead twice while I drove the car on a long distance trip. A few days later, the side door failed to open and close electronically AND the car issued an engine malfunction message on the radio screen. The Adapitve Cruise Control/Forward Cruise Control has also failed several times. Brought the car back to the dealer over 20 times to repair these problems. These are safety problems and should have been repaired immediately. In addition, Chrysler has falsely advertised that this car has wifi capability. It doesn't. I was able to connect a hotspot in the car for a month and then without notifying me, the hotspot was cancelled BUT I was still charged by AT&T. I've contacted Chrysler about all of these problems and was transferred to 3 different case managers who simply tried to get me to sign a release in exchange for one month's payment of my lease. I asked to return this car so many times and each time was stonewalled. I have wasted so much time driving back and forth to the dealership to get this car repaired and the problems continue. Buyers BEWARE!!!
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Very poor electronics & Finish, No gear control
Mixed Feelings, 05/18/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
37 of 40 people found this review helpful
Computer get hanged and reset, again ..again .. again.. when it happens - no navigation, no radio, no warning... no solution. Finish quality issues: Loudspeakers buzzing (more so on the rear - service found poor installation problems). Rear door starts acting up (after one closes them .. a few seconds later they open by themselves). Navigation system, lightyears behind anything you can put on your cellphone. The Biggest handling complain ==> Gear only support D & L - any steep climb / steep slope down, the lack of control on the gear range (like any other minivan, SUV etc) you either press the breaks way too much , or car hunts for gears all the time. I was surprised how concerned I was and non relaxed on down slopes in Sequoia and Yosemite. This is by no mean my first trip, but this is the worst experience compared to other cars I drove there. On the positive :: Amazingly good seats for driver and passenger, Best in class seats for the kids in the back. Tested the competition.. the kids wont hear about the others.
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Four years into ownership
Bob K, 10/04/2018
updated 04/15/2022
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
12 of 12 people found this review helpful
Rented a Caravan for a two couple trip. Wife really liked it but it was very basic. Looked at all minivans, drove Honda and Pacifica. Pacifica won due to ease of interior reconfiguration. Not perfect but for our use, much preferred. Found a dealer willing to offer a great price on the Touring L and was much impressed during the 65 mile trip home. Will get comparable mpg as our Sable. At our age this will get 7000 miles per year and will last at least 15 years or more IF the dependability holds up. Chrysler’s seem to very good or awful. We are hoping for very good! We are passed the kid stage but Mom in Law will enjoy watching movies during our trips. If someone is looking for a minivan, this one deserves a look. Follow up comments... Outstanding on a road trip. Quiet, the movie system worked great for middle seat passengers, highway miles were 28 plus. Very comfortable with lots of power when needed. We remain both impressed and satisfied with this purchase. If there is a complaint, it would be with Chrysler not using US made tires...Hard to understand that decision.
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3 month check up
Bill, 10/02/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
18 of 19 people found this review helpful
I would like to say that this car like any on the market is not perfect. Though I rate it at 5 stars it simply means that I am satisfied with the car's performance in each category and not that it exceeds all others. Yes the Stow and Go seating is great and one of the main reasons that I purchased the vehicle. I have not had any issues requiring service beyond the initial purchase. I Like others feel the 9 speed transmission could use some refining to be as smooth as older automatic configurations and I would like the option of greater downshift control. What sold me on the car in the first place was the greater amount of options available for a car with cloth seats. Still there were options that I would have liked to have had, like the adaptive cruise control, but were excluded because of my preference. (Due to the Florida sun my personal first requirement is cloth seats.) The greatest detraction of the Pacifica was the ESS, the engine stops when you stop at a light. (I will gladly pay the hundred dollar plus price for the electronic module that disables this feature once it is developed for this model.) I have owned other mini vans of different manufactures and did compare them again before I purchased the Pacifica. I will admit that the Pacifica was not the first van I looked at but it did merit becoming my first choice. I have also driven some competing manufacturers vans since I acquired this one and the experiences have confirmed that the Pacifica was the right choice. I believe the U Connect system is the best electronic package of the three manufactures and I am pleased with the car as a whole. It has proven to be both comfortable and reliable meeting my expectations. Yes I recommend this van and would buy it again.
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Love it hate it- 2019 Pacifica L
LauraJ, 01/28/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
18 of 19 people found this review helpful
Love the beauty, comfort, and feel of the van. Perfect floor plan and seating arrangement. Hate the transmissions rough shifting in the lower gears. Driving around town can be a not so smooth ride while the gears figure out what to do!! Have been to dealership many times to find out from the master mechanic that this is how the ZF 9 speed transmission behaves. Waiting for a software update to smooth the slower speed shifting-then it will be the best vehicle ever. Until then....
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Delivered new with defective Park Assist
Dave S., 05/14/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
25 of 27 people found this review helpful
After looking at the Honda, Toyota, Kia and Chrysler minivan offerings we decided on the Chrysler Pacifica Limited mostly because of the technology advantage this minivan has. The snow and go seating was a really important feature for us. I had sworn off Chrysler products after buying a new Jeep Grand Cherokee in 2002 that was delivered with at least 4 serious defects and the car was constantly in the shop for multiple days at a time. Unfortunately the Pacifica was delivered with the front park assist sensors not working and a message on the dash saying the system needs service. I really hope they have improved their reliability and that this is just a rare exception. Other than that we love the vehicle so far.
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Switched from a Honda Odyssey to Pacifica and back
Stanton, 12/13/2018
updated 12/16/2019
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
37 of 41 people found this review helpful
UPDATE: We drove the Pacifica for over a year and enjoyed it. It is a really good van option but in the end we really missed the standard features that Honda provides and the Odyssey was more substantial feeling over time. We just switched back to a new Odyssey and while there are some things that Chrysler is doing right on the Pacifica, they still need to work on creature comforts that Honda has nailed on the Odyssey. Also, fit and finishes need to be improved to truly compete with Honda. Original: Our family of six has had 2 Honda Odysseys, 2006 EX-L and 2012 EX-L, since we first needed a van so I was a little hesitant with trying out Chrysler but since they are the originator of the minivan I thought we'd try them out. I'm glad that we did so far. We've only had the Pacifica for a couple of months but love it so far. We've made a couple of trips in it and used for a daily driving...my wife is still amazed at the quality of the ride and performance this van provides. I enjoy driving it around, as well. Both of our Odysseys had suspension issues starting at 80k miles so we've yet to get anywhere close to that mileage (less than 2000 miles currently) but it already drives much smoother than both of those vans ever did. The legroom in the middle row seats is a little less than the Honda but the stow-n-go feature honestly makes up for it. Also, the middle row seats can fold forward while a toddler or infant seat is still fastened in which allows for 3rd row seat access without having to walk between the middle row seats. The rear cargo space is larger than the Honda and the seats sit a little further away from the rear door which is comforting considering two of my most favorite people in the world sit back there. The 3.6L engine offers quite a bit of thrust, as well, so if you are trying to get around traffic or just need to pass someone the power is readily available.
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Kids are proud of this minvan!!!
Dad, 05/13/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
15 of 16 people found this review helpful
We bought the S-package with 20" wheels more because this car had the best price - but everyone is commenting on the appearance of this vehicle and the kids are actually proud to show this car to their friends. For us adults, it drives great and is super quiet. Our gas mileage is better than the EPA average of 22.5.
Has been in for repair more than I've driven it
je regrete, 05/30/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
50 of 57 people found this review helpful
Love the comfort, convenience, hate the fact that I'm driving a rental car because I have a list of about 10 things that have gone wrong within the first 1000 miles and it's spent more than 2 weeks in the repair shop so far.
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I DON'T RECOMMEND THIS CAR!!!
Robert DeBolt, 10/31/2017
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
59 of 68 people found this review helpful
I have had my Chrysler Pacifica Limited for 2 months and it is the worst car I have ever owned from a reliability perspective. Five things have failed and it has been in the shop twice so far. Whenever the car is wet, the hands free entry fails. Whenever the environment is cold, the lift gate does not open fully. The UConnect screen has gone blank. I have a very hard time filling it with fuel if the fuel pump has a vent shroud around it. The pump thinks the car is full and shuts off. The rear (3rd row) electric seats have failed and the car is in the shop now being repaird (10/30/17). I do not recommend this car!
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There is a lot to like about our Pacifica Mini-Van
Mary Ann Peddicord, 09/12/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
14 of 15 people found this review helpful
BUT , it took me months before the dealership fixed my “check engine light”. And they only FINALLY fixed the problem after I involved Chrysler! Tons of recalls and at 71 with a disabled husband to care for I find it difficult to get the car to them.
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ROLLS BACK WHILE IN DRIVE
Sad Pacifica owner, 06/05/2019
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
16 of 18 people found this review helpful
My 2018 Pacifica has been repeatedly taken to 2 dealerships for days, weeks, once they had it a month! At 1st dealership employee duplicated it rolling backward while in drive (more than once) on a test drive. Chrysler said they’d buy it back, didn’t happen. 2nd dealership did not duplicate it, but did fix other issues such as back up camera coming on and dial gear shift jumping into R while driving on the highway, brakes, and radio with grounding the battery. Dealership managers say their hands are tied by Chrysler, I think their fingers are broken since they don’t return phone calls! This vehicle is an unsafe van that my family and I are stuck with. Chrysler has shown they do not care!
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Recalls and repairs
Loved my Town and Country, 10/20/2019
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
7 of 7 people found this review helpful
I bought a 2018 Pacifica to replace my 2013 Town and country. Pacifica has been a disappointment. Three recalls since I purchased it. Cheap plastic parts easily damaged. The worst has been battery drain overnight. Body shop had to jump it three times in the 7 days they had the car. Got it home and have to jump it if it sits overnight. Dealer gets one more shot at diagnosing and fixing the problem (whatever it is). Oh yeah, it's got 38000 miles on it so no warranty.
Need power Folding side mirrors
J Beyers, 10/11/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
10 of 11 people found this review helpful
The 2018 Pacifica is wider than I thought. We have a double garage with two 9 ft. doors. Getting in and out is a tight squeeze. Wish the Touring L had power folding mirrors. Chrysler need to work on the 9 speed transmission, no problem just not very smooth......
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Engine Stop/Start
Bob Gelinas, 03/14/2018
updated 10/31/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
21 of 25 people found this review helpful
There appears to be some problem with the engine stop/start. Getting engine stop/start not active due to battery charging. Having to dive longet distances before battery charges. (note the ESS battery is separate from the normal car battery). Dealer replaced the battery after much difficulty obtaining one (seems Chrysler has a significant back order on the batteries). Problem still exists.
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STALLING
DAVE STEWART, 12/06/2017
updated 06/15/2020
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
43 of 53 people found this review helpful
it has a stalling problem has stopped dead on roadway while driving
Glitchy, transmission issues, broke down at 14k
Cheri van b, 09/26/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful
computer glitches, check engine light came on after 14k miles and it stopped shifting, clicking noise when climbing hills, burning smell when running, hard shifting into lower gears. Its too late to change this decision so I have to take my lumps and hope the dealership will fix issues as they come up. Unfortunately, they do everything they can to not address your concerns.....
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Great minivan
Nicholas Miller, 01/22/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful
We picked this minivan because we thoughtit was the most stylish in its class. If you're going to drive a minivan, you might as well look as good as you can. The interior is equally as stylish and elegant. We'll see about the long-term value, but so far we love it. Hauling kids around had never been so comfortable.
Perfect for my needs
Smuntha, 04/05/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
11 of 13 people found this review helpful
This car has the features that satisfies all our needs. Only glitch i think the auto stop feature should be off by default and should be part of Uconnect settings.
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EXCELLENT VEHICLE
SWANEY, 10/25/2019
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful
After reading reviews from some owners of the 2018 CHRYSLER PACIFICA, I decided to write a review on my PACIFICA. I read reviews from a number of owners who had both some major and minor issues with their PACIFICA. After owning my 2018 PACIFICA for 18 months I have had no negative issues with the car. It now has around 14,000 miles on it, and it has been back to the dealer only once and that was for an oil change. We have owned mini-vans for nearly 20 years and have owned both the HONDA ODDYSEY and the TOYOTA SIENNA. Both were excellent vehicles. Once, a number of years ago, we rode in a CHRYSLER TOWN AND COUNTRY. I felt it was a piece of JUNK! It took awhile for me to even consider looking at the CHRYSLER PACIFICA. We chose our PACIFICA with the LIMITED trim level, maroon in color, with the white leather interior. It has all of the safety features and options that we could possible need. A couple of weeks ago, we drove from Wisconsin to our winter home in Florida, and according to the onboard computer during the 1,450 mile trip, we averaged 27.5 mpg and that was driving between 75 and 80 mph. The Stow and Go second row rear seats are excellent. I personally think that CHRYSLER took all the best features from the HONDA and the TOYOTA and incorporated them into the PACIFICA. I received a fair trade-in price on my Toyota, plus I received nearly $5,000 in factory rebates and incentives. I would recommend anyone considering a new mini-van to check out the PACIFICA.
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Quality is no good
Underwoodindustrial , 08/11/2019
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
6 of 7 people found this review helpful
We bought this van almost a year ago. The size and the comfort are nice and comparable to the Yukon we had before but all of the technology components are troubled to say the least. The auto sliding door have to be shut at least three time before latching. The radio will freeze for days on end, the auto start feature stopped working, the climate control screen also froze during winter providing no heat for two days. Take it to the dealer and if they can’t recreate the problem they won’t fix anything or replace parts. Yes a pacifica is cheaper but brace yourself for the $15k depreciation in the first six months. If you want a van, I’m sure there are better options out there.
Amazing Minivan
Aaron J, 10/21/2017
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
10 of 13 people found this review helpful
Very nice minivan, love the interior and ride. The ease of the stow n' go system that no competition has.
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PROBLEMS AFTER PROBLEMS
neil, 05/22/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
25 of 36 people found this review helpful
I purchased a Brand new 2018 Chrysler pacifica S with 3 miles on it Ive had it for 1 month or so now and have had nothing but problems Computer glitches up in dash broke down said serviced power steering and towed it to Chrysler Stafford in Winchester didn't even have a another loaner van they gave me a jeep Cherokee my kid had them in tailgate no seat belt was terrible now lights are back on and no TVs and lights are on in the dash for warnings power steering and traction control very disappointed in my purchase will never buy or own another one Go with Toyota or Honda !!!!!!!!!!!!!!!
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Nice car and Kids love it
leon, 01/15/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
7 of 9 people found this review helpful
To know what's the most important requirement. To compare the price and service of several dealerships. It's great to buy a new car and all kids love the entertainment system. So far so good.
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24,000 miles and still love it!
PacFan, 12/21/2019
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
5 of 6 people found this review helpful
With over 24,000 miles and after a year and half, we couldn't be more pleased with our 2018 Pacifica Touring L Plus. This is our fifth Chrysler minivan over the last 30 years and the best by far. Love the quiet ride and almost European-like handling. Excellent gas mileage. We have the Sto 'N Go seats folded down for our two dogs' kennels (side by side behind front seats; can easily get dogs out using sliding doors). Ours has Advanced Safety Tech package with adaptive cruise control, 360 degree birds eye camera, rain sensing wipers, auto high beams and more. Love how oil filter is on top of the engine. I use a vacuum oil extractor (suction tube goes down dipstick hole), so changing the engine oil and filter can all be done without having to crawl under the vehicle. Highly recommend avoid buying any Pacifica that does not have the Advanced Safety Tech option. Despite buying the lifetime warranty (no longer available from Chrysler), we have not had to take it in once for warranty work. Yet!! If the used Pacifica you are considering has been sitting on the lot for a few weeks, it would be best to replace both the main and auxiliary batteries. Many of the minor electrical gremlins in these vehicles can be traced back to batteries that have not been regularly charged to keep their voltage up.
Meh
Mr Business, 02/04/2021
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful
Loved at first site but then it let me down. Brought it in numerous times and the problem can never be “verified” or “duplicated”. Stalls after starting and then cranks when trying to restart. Key fob won’t unlock door when I’m standing by it and holding the handle. DVD player goes black randomly and can’t control on front monitor because it gets locked out. Burnt odor at time from heated steering wheel or driver seat. Automatic Sliding door won’t operate and needs to be forced open at times. Drives terrible in any inclement weather (rain or snow). Problem after problem. Some problems have recalls but only for specific vans. Mine is not one but clearly has these issues. Fix it!!!
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Great Minivan
cshaws, 02/24/2019
updated 03/06/2020
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
3 of 3 people found this review helpful
After 1 year we’ve put on 10,000 miles. Have had no problems and love this car as much as we did a year ago. I just love driving this car for the quietness and smooth handling. All the safety tech is great. The hide away seats are the greatest for quick flexibility for our 3 dogs and 7 grandchildren. So easy to reconfigure the seating. Would never go back to not being able to stow the seats. Decided to upgrade from our very reliable 2006 Kia Sedona. After reading all the reviews and awards this van has won decided to give Chrysler another chance after having a 1989 Plymouth Voyager piece of junk. This is a beautiful car in everyway. We got the tech package with all the safety enhancements ie adaptive cruise, lane change warning, blind spot warning etc. Its a whole new world from our 2006 Kia. The fold and stow 2nd row seats are so convenient, heated steering wheel and front and second row seats, sunroof, trim interior is very attractive Rich Brown with black flooring. Great for our 3 dogs. We bought a 2018 used that was a rental for 1 year. Has 29000 miles but saved almost 35% from buying new. Bought extended warranty just to be sure everything is covered for next 6 yrs or 103,000 miles. So far we love it in everyway, but only had it for 3 weeks. Very happy with the upgrade. Only thing this doesn't have is the entertainment package, but we're retired and would never use it.
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Three year of use and still fantastic
Ronald Mensie, 04/05/2018
updated 04/14/2021
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
10 of 14 people found this review helpful
I have driven this van for over three years and have 75,000 miles on it, with almost no service problems. The auto stop/start battery had to be replaced. I find the stow & Go extremely useful and all the safety features work great. I love the head light auto dimmer, adaptive cruse control, the blind spot monitor, apple play and many other features. The 3.6 engine still runs great and The van handles fantastic. I highly recommend this mini-van and you must have the stow & Go seats. The car battery also had to be replaced at 60,000 miles and the tires at just over 60,000 mile. The van has been excellent. When I replace this van I will consider Pacifica hybrid or the AWD version
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Nothing but issues!
Nursemommypaige, 12/28/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
8 of 11 people found this review helpful
We’ve had it in and out of the shop for various manufacturer recalls. It also sit incredibly low to the ground and I’ve done significant damage to it from hitting road debre. It does not hold its value well at all so now we are upside down in the value and I want nothing more than to get rid of it!! Worst new vehicle I’ve ever owned in my 37 years.
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Spacious and on trend
MrsZ53, 02/27/2018
updated 08/28/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
9 of 13 people found this review helpful
Love this vehicle! Front to back there is room for everyone and everything. We especially like the versatility of the interior and ease of making changes to it. The stow away seating is easy to use. Once all the seats are stowed there is enough cargo room for anything we've wanted to load. Keyless entry and power door operation are an added bonus. Overall, the vehicle feels high tech with an excellent navigation system and loads of operator conveniences. Interior is quiet during operation and the sound system is amazing. For the price this vehicle is hard to beat for it's technology, convenience and drivability.
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Transmission
Nancy Reinhardt, 09/18/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
12 of 18 people found this review helpful
Chugging and clunking downright scary!
Very Bad Driver Seating
Bruce, 04/08/2018
updated 10/10/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
15 of 24 people found this review helpful
I was asked to up dater my review. Nothing has changed except I like it even less that 6 months ago when I bought it the seat is like sitting on a bag of rocks. My thoughts at that time were and still are: If I had driven this vehicle for a week before I bought it I would not have bought it. The front seating is very uncomfortable. The much touted front 10 way seat adjust every in every direction I don't want to go. If I could get the second seat passenger seat as the drivers seat it would be great. The driver seat only has one arm rest on the right side (they built it for a one armed driver I guess). The seat is like siting on a slab of steel with a scrap of leather on top as a covering. Living in Florida the leather is very hot all the time and cloth would be a much better choice. I wanted cloth but could not get it with the other options I wanted. The "cooling system" for the front seats does not do the job and offers only minimum relief. The driver seat is not good choice if you have to drive long distances of for long periods of time.
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Cool van, not a tight ship
TS, 04/27/2019
updated 04/30/2020
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
5 of 7 people found this review helpful
I’ve had too many visits to the dealer for strange sounds, creaky suspension, technology issues, and poor temperature & fog control. While the dealer has said they’re normal sounds, I’ve never heard them in other cars...So, if you like ‘normal’ sounds that don’t instill confidence, have at it. Otherwise, suck it up, get over the inferior looks and maintain the resale value of a Toyota or Honda. Chrysler hasn’t figured this out yet. UPDATE: It’s been a few more months. The suspension is creaking again, the noise in the front left continues (official response from Chrysler was that this is ‘normal’ - I have yet to find another vehicle that makes this sound so I question the definition of normal). The sliding doors decide to open back up when closing them from the exterior handle - that’s a new feature. So, this car continues to underwhelm. Such a disappointment. FINAL UPDATE: I got rid of it! MUCH happier with my Sienna! Sucks to have lost the money.
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Great family car
Nancy, 03/14/2020
updated 09/19/2022
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
I love my Chrysler Pacifica Limited and all of the luxury advanced features. The backup split screen with warning beeps makes getting in and out of a tight spot a breeze. The kids love the entertainment system and games and we can even plug in our ROKU for long trips (if you pay a $20 fee for unlimited car wifi through AT&T which is an option with the car). The safety features are great and I like how the battery turns off to recharge at stops. Being able to open and close all the doors is great feature. Cons: 1. The ability to open the sliding doors and trunk by waving my foot has never worked consistently. 3-16-2021 I have taken the car in many times for this problem and the dealer always says "operator error" and claims that it works fine. I still have never gotten this option to operate. 2. Two of the 3rd row seatbelts have torn inexplicably. It could be that the automatic stow feature is slicing the seat belt. This has not yet been recognized as a recall. 3-16-2021 The 3rd row seat belts have (inexplicably) frayed twice since we have owned the car. Still a problem. 3. It has already had 5 recalls which is an inconvenient pain to get repaired. 4. One annoying safety feature that I cannot get to turn off is the speed warning. If I go more than 10 miles over the speed limit, a voice warns me. Often the car thinks that the speed limit is 25 when it is 35mph so I get an unnecessary warning. Also at freeway on-ramps the speed warning is annoying as it is impossible not to accelerate at these moments. 3-16-2021 I finally got this figured out! Overall, we love the car and would purchase it again...but not as a brand new one. I'd rather have someone else deal with all the recalls and save my time and money. 9-17-2022 Right after the 36 month warranty expired, the transmission started slipping at very low speeds (between 1st and 2nd gear). The first time it happened, I thought that someone had rear-ended me! It feels like someone has bumped into the car. I have never been able to repeat the problem at the dealer so it has not been fixed and happens at least once per week. Very annoying.
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New Chrysler Pacifica
Kathy K, 12/07/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
Purchased this 2018 Chrysler Pacifica because I have an older dog that cannot get into a SUV. I really wanted a SUV, but after the first time I drove this vehicle, I new this was the vehicle for me. It is standard model and has comfortable seats, backup camera, blind spot warning in the side mirrors. The price was reasonable and I couldn't be happier.
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battery dies after 15 month
joseph, 07/31/2019
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful
the car comes with 2 batteries the auxillary battery died after 15 month and the car cant start have to jump start it i went to dealership they said that the battery is on backorder because its a very common problem so im waiting more then 2 weeks already
Love the car
Mariah, 01/16/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful
The stow n go seats are amazing and super easy to put in and out. On road trips you can fit a twin size mattress in the back when all the seats are down and sleep in the car very comfortably.
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In shop more than my garage
scanman0000, 06/19/2020
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful
Zero stars on this van. Beautiful blue van loaded. bought new in 2018. Rear carpet replaced 5 times because when you put stow and go seats down it mashes the carpet down. The next year it overheated and they replaced the fans. Then the back hatch wouldn't close with button. Horrible smell coming from defroster. Several dealers said they couldn't smell it. Finally took to clay cooley dodge in Irving Texas. 3 mechanics smelled the stench. They called me said they did pressure test and other test but couldn't tell what was causing the smell. Said Chrysler would not pay to take out dashboard to determine problem. Said it would cost me 1500.00. Mechanics did great job Chrysler corporation is crap. Car still stinks when you apply heat to defroster. and I still have to pay finance company. Been in shop 15 times since I bought it. 22745 miles on 2 year old van. Drove rent van more than my own
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WORST MINIVAN EVER!!!!!!
Lee, 01/12/2019
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
16 of 31 people found this review helpful
This is my 6th Chrysler minivan lease and I've always loved my Town and Country vans. Chrysler changed to the Pacifica and ruined the entire van. I will never lease this again and I'm so upset I have another 2 and a half years left with this one. Shifting gears is a joke the whole car jolts back and forth, you have to make sure you keep your foot on the break when in between gear changes for a K turn or you're rolling back and forth and can hit something. My van is not even 9 months old and we've had 2 recalls already. When I get gas the attendant will hand me a receipt for like $28 say its full but the gas light says it's 3/4 full so he tries again and nope, can't put any more gas in it... so something isn't working there. My husband then took it to try to fill it and the gas spit out at him. My daughter is going to be able to drive in 6 weeks and now I'm worried about her with the gas situation. Speaking of the gas, for a short mom forget it don't get this car!!!! when you adjust your seat you can't see the gas tank gauge so once it goes below half a tank you can't see it! I never know I'm low on gas until my gas light goes on! During every day driving you need to lean forward every time you get in the car to check how much gas you have. The newly designed controls are one of the worst features also. The gear shift is now like a radio knob... right NEXT to the radio knob... and right NEXT to the temperature knob!!!! So you have to take your eyes off the road to turn any knob or just fish around blindly until you get to the right knob. Your brain never actually adjusts to know where things are without looking because they're all the same!! The screens and controls are also very confusing and require a lot of touches so you really can't adjust while driving, you need to make all adjustments before you pull away unless someone else is in the passenger seat. The charging ports are so far under the dashboard you have to take your seatbelt off and practically lay on the floor to plug one in. We have to leave cords in there permanently because forget plugging in while driving or even as a passenger. The new "CarPlay" feature NEVER works right!! There have been times I've been on a long trip alone or with just one of my kids and I'm using the GPS through CarPlay and it just turns off and on over and over again every 2 minutes, the whole ride. This was dangerous and scary. I've missed exits and gotten lost several times because of this. A few times I had to have my daughter lean up and keep pressing the button every minute when it turned off because I was on a drive that I had no idea where I was going. Ok auto start is supposed to be a luxury right? So when it's cold you can start the car from your house so you can go into a warm car... well the heat won't work with auto start! The fan will blow but because the engine isn't on, it's cool air coming out, not the heat!!!! So you waste your gas and get into a cold car?!?! Oh and speaking of the engine.. this new feature to save gas that the engine turns off EVERY TIME YOU COME TO A STOP.... what the hell who wants that????? Seriously the most annoying of all the new "features" Yes, you can over ride it.... EVERY SINGLE TIME YOU GET IN THE CAR YOU HAVE TO OVER RIDE IT. I'm sorry, I have loved my Chrylers for probably 15 years now and I can't believe how much I hate this minivan and I can't wait to get out of this lease. DO NOT LEASE OR BUY THIS VAN!!!!!!
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Great Van.
MrBee, 11/03/2018
updated 11/07/2022
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
5 of 9 people found this review helpful
The Chrysler Pacifica van Ride, Comfort, Acceleration are very good. The Pacifica is two years old and the van still runs like new.
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Awesome enjoyment
Michael, 04/27/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
4 of 7 people found this review helpful
Get the advanced safety tech package. Ter versatility of the flolding seats lets you use thsi van in so many ways. It like having a truck , a van and a car al in one . Yo will oove it. I certainly do!
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Awkward for short people
Christine R, 04/13/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
12 of 25 people found this review helpful
The seat position could never be adjusted properly for me to see the side mirrors. I bought it for the blind spot monitor, but I had to turn my head a full 90 degrees to see the mirrors which was unacceptable. The HID headlights were frankly unsafe. Although they were bright, the distinct dark-light boundary and limited forward projection made me feel extremely uncomfortable driving at any speed since I always felt I was "overdriving" my visibility. Both of those reasons led me to return the car within a week from buying it. I could not get used to it and took a big financial loss because the car was just awkward and unsafe for me. One of the features that had not been pointed out by the salesman (and had I noticed it I would never, ever have bought it) was the fuel and emissions saving feature during which the car shuts off when idling at a light for more than a second. It starts back up when you take your foot off the brake. This feature could be turned off by a button however it's "on" position was the default and you had to do push the button every time you started the car if you wanted to inactivate it. For someone who has always driven old beat up cars, having a car turn off at a light while idling triggered significant anxiety. I would never have considered the vehicle had this happened while test driving it.
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Love love love it!
Granny van, 02/03/2019
2018 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
2 of 3 people found this review helpful
I bought this used from a fleet with 16,000 miles on the odometer. Ive put on another 1000 miles and have nothing bad to say about this van. It looks great, drives great and I cant wait for vacation road trips!
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Don't let the looks suck you in
Marty, 10/29/2020
2018 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
2 of 3 people found this review helpful
Van looks good and seems to be on the leading edge of technology. We have the S package that provides blacked out trim, signature leather seats, and black carpet. But all of that is a disguise to the problems you will encounter. Van has been in the shop more times in the last year than our Nissan Quest was in the entire 10 years we owned it. Electrical/Electronics problems, power doors will open after successfully shutting, power doors will just stop and re-open for no reason. Stow away latches broke on first use. Transmission is horrible, been to dealership 3 times for that and they say that all checks out. Even admitted that they sometimes will shift hard or weird. My 90 Mustang with a shift kit and gears didn't shift this hard. Now the latest round is the Auto Start/Stop service unavailable and hood corrosion. The start/stop was due to some auxiliary battery failure. Chrysler is aware of the corrosion on the hoods but requires you to go to a dealership that has a collision/body shop. So the one 5 minutes from my house cannot perform the service. I have also noticed that the climate control sometimes doesn't blow air correctly. Meaning it will be blowing on medium fan speed on A/C even though you adjusted temp so it would slow down. Navigation system is a waste of money. It will tell you its going to take 3 times longer than it really will and will take you a route that is insane. Thank goodness we are leasing and have less than a year left.
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