Used 2019 Chrysler Pacifica Hybrid Consumer Reviews
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We have a limited number of reviews for the 2019 Pacifica Hybrid, so we've included reviews for other years of the Pacifica Hybrid since its last redesign.
I Love this Vehicle!
hamptona, 03/05/2018
updated 03/09/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
37 of 37 people found this review helpful
This car is a parent's dream. It is stylish, comfortable, easy to fit 4 kids, has an amazing sunroof, handsfree sliding doors, great cargo space, beautiful seats, fuel efficient, and easy and pleasant to drive. The electronic Uconnect system is awesome... when it is working. My car is just a few months old and the Electronic screen is "glitchy". It freezes, leaving me with a crying toddler, that his "show is not working." Chrysler put out a system update, but no change for us. The dealer is stumped. I love this car, but am beginning to regret the purchase. Don't you buy a new car so that you can avoid the service department? Sooo inconvenient. Update 3/2020 We have had the Chrysler Pacifica Hybrid for about 2.5 yrs now. I L.O.V.E this vehicle. The UConnect issue is now fixed, no thanks to the dealer. Chrysler automatically updates the software somehow and it is now working correctly. Occasionally it will glitch, but then I just turn it off and turn it back on and it is resolved. We have 3 kids and the automatic doors are fantastic. No pulling on a heavy trunk door, just push a button. Just love all the hands free options. The seats are great and the flexibility of the third row is ideal. I can't remember what interior colors were offered when we built the car, but I would not choose black again for the carpet. It shows too much. I would rather tan or brown. Our seats are a light grey and they don't really show dirt and look great. The navigation system is good, but I usually plug in my phone and use Android auto. etc. I love not having to go to the gas station but once every couple months. We also have a Tesla, which is the bomb... as a mom who occasionally forgets to plug in the car, having the gas tank in the Pacifica as a back up is nice. Once you get the habit down of plugging in, I rarely forget, unless I park in a different spot at the house. I really really like our Pacifica and think it is the best family car.
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EVERY DAY IS A THRILL
Tony Bifulco, 02/25/2018
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
37 of 37 people found this review helpful
I can almost get by every day with a charge from the level one charger and not use gasoline. I go weeks at a time without stopping for gas and average 75-80 mpg local driving. Using a/c and heat cuts down on the mileage. The electronics makes you aware of maintenance needs and cars performance. The second row of seats pop out and with the third row down i fit 2 twin mattresses and box springs and frames with room to spare. My only glitch seems to be the control panel screen goes out occasionally and I have not had it back for service yet to get it checked out . Would liked to have had the memory on front seat position. The driver assist features are great. I don't see any significant change in my electric bill.
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Better than expected but not perfect
Bob, 04/08/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
28 of 28 people found this review helpful
I replaced my 2005 Chrysler T&C Limited with a Pacifica Hybrid Limited. With the federal and Colorado tax credits and the mfg. and dealer discounts the car only costs me a total of $310 per month on a 36 month lease. With gas savings its even better. So to be honest the purchase was mostly financial. However the vehicle is much better than I anticipated. The electric only performance is excellent. The car weighs 600 lbs more than my old T&C but actually feels lighter, more responsive, and quicker. A delight to drive. The car is very quiet but road/tire noise and ride quality are similar to my old T&C (which is good). Wind and engine/transmission noise are non existent. Handling and acceleration are much better. Its impressive that they were able to improve the handling while not degrading the ride quality. A Level 2 charger is a must though (15+ hours vs. 2.5 hours to charge). So you need to install 240 volt service in your garage (added cost). The seats are a little to firm (my 2005 T&C front seats are more comfortable). The lack of Stow-N-Go 2nd row seats is a noticeable loss but an acceptable trade off. The dial shifter is awkward as is the Homelink in the visor (minor issues). The interior is quite luxurious (not a good as a German car but good) The touch screen is very good and the various entertainment and driving aids are excellent. The 33 mile electric range (I've actually gotten better) with a Level 2 charger covers 90% of my driving so its almost as good as a pure electric with the benefit of being able to drive long distances. And it can carry a 4x8 sheet of plywood! The combination of luxury, utility and efficiency(and eco-friendly) can't be matched by any other vehicle. If they fixed the few issues mentioned above and increased the electric range to 50+ miles this vehicle would be perfect.
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The van exceeded our expectations
Ron, 02/02/2019
updated 08/04/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
41 of 42 people found this review helpful
We needed a great deal more room to tote our various bits and pieces of sports equipment - some of it long and heavy. We also wanted to dip our toes in the chargeable car market - but because we often travel off the beaten path we didn’t want to go all electric. The Pacifica Hybrid Limited met all of our needs and then some. It is stylish, beautifully assembled, quiet, easy to drive, smooth running and technologically advanced! Because we have been able to use public chargers during our last few outings our combined electric/gas mileage is approaching 54! That’s right, 54 mpg! We fully expect, however, when it warms up (and we are using the AC) and are traveling to places without chargers and thus using the gas engine entirely our mileage will fall toward the 30’s. Running hybrid we get about 30-32 mpg. Still pretty amazing for a car this size and weight. There are so many features in this car I cannot list them all here - things like regular cruise control and adaptive cruise control; front seats that bend forward to permit easy access; rain sensing wipers; auto-dimming mirrors; folding mirrors; the amazing Uconnect system, etc!!! We love it and got just what we wanted. And a $7,500.00 tax credit to boot!
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Mini Van, Maximum Value!
Rev. Nick F., 07/25/2018
updated 02/08/2024
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
48 of 50 people found this review helpful
I am asked to update this review, so I will let everyone know if you want to spend less than $30.00 dollars a YEAR for fuel and carry 7 people a round with space than this is the one to get. I have had a few recalls which made this ride even better and safer on the roads here in Houston, Texas This is the way to go, out side of the recalls I have had no problems and needed no repairs so my investment has paid for it's self there is no better out there even some of the other brands try to copy this Mini Van for me this is the best to own, and drive! I had a Ford Fusion Energi PHEV Hybrid with just 7 cubic feet of trunk space, and a EV range of 20 Miles, I trade the soon to be discontinued (in 2020) Ford Fusion Energi for a 2018 Chrysler Pacifica Limited PHEV Hybrid and what I got was over 90 cubic feet of cargo area, seating for 7 people, true EV range of 33 Miles, all the options the Fusion had and more with the entertainment Blueray DVD player and zoned A/C front heated/A/C seats, 360 camera views, and it drives better than the Ford ever did, both had park assist why anyone would pick anything else then the Chrysler Pacifica Hybrid to save the world, and their pocket books is beyond me since I got a $1,000 dollar dealer savings off MSRP and a $7,500 Dollar Federal tax Credit and A check for $2,500 from my states (Texas TERP) clean air incentive for buying a PHEV for a total of $11,000 dollar saving, in all. The MSRP was over $50,000 dollars with my trade and dealer incentives I paid $33,000 cash to dive this fantastic cost saving Chrysler, FCA got this right they are ahead of all the others with this high MPG, Space, and luxury features, anyone looking for a PHEV could not want more bang for the bucks. In December 2018 I took delivery of a 2019 Chrysler Pacifica Hybrid trading in the 2018 I had gotten, I did this to get a fully optioned Hybrid as good as the 2018 was near to perfect the 2019 is perfect with the exterior color I wanted to the folding outside rear view mirrors and even more than the 2018 had been lacking in options. I also got another $7,500 tax credit and another $2,500 TERP check which amounts to $21,000 thousand dollars total savings over all, and now I am in love with my Ocean Blue, Chrysler Pacifica Hybrid which I picked up on December 14, 2018 and put to this date July, 2020 almost 6,000 thousand miles on her using less than 15 Gallons of gas to get there it has a 16 Gallon Gas tank, using my level 2 charging home unit daily I am getting about 160MPG. I may be crazy in wanting to save the Earth, save money and, have the space to haul people and goods, in a ride unequaled by any other Auto manufacturer, but is the best Mini Van ever and for now the only Hybrid out there, so crazy I could be but the best kind of crazy. Let me add it is 2023 and I still love all that this Mini Van has to offer as my yearly cost is under $30.00 dollars for gasoline and under $15.00 dollars for electricity to keep it charged up on a yearly bases, with nothing needing any repair or any break down since I drove it off the lot. Every three months I must put a gallon or so of gasoline to stop the stale gas notice I get on my dash that is at least $40.00 dollars a year, who has that kind of cash to spend? and no I do not want total electric mini van as I can go over 500 miles in my Hybrid with out stopping to plug it in.
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After 1 year, I'm still loving this van
Lauren, 04/01/2019
2019 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
32 of 33 people found this review helpful
I spent the $450 to get the quick charger and my work has charging stations so I don't use gas AT ALL unless we take a trip. And trips, I'm averaging 28 MPG (75 mph for 2+ hrs). The only issue I've had was the radio glitch that all Chryslers had that got fixed by an update. I feel safe in this van, the safety alerts are accurate and awesome. The storage is amazing and very well thought out. My kids love having their own captain chairs and say they are very comfy. The drivers seat gets 10/10 from me. The passenger seat got 10/10 from my 5 foot tall mom but only 6/10 from my 6 foot husband. The interior is very quiet when we drive, esp. When it's electric mode. I had a prius before this and needed more space now that both kids are full time sports and carpooling is required. I would buy this hybrid again in a heart beat.
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Best minivan out there
YY, 09/18/2018
updated 03/19/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
17 of 17 people found this review helpful
OK, we are a minivan family. We just don't see why a family of 5 should get anything other than minivans. Previously we leased a 2012 Honda Odyssey touring. That worked well but near end of lease we had transmission problem. So we did not keep it beyond our lease. Then we leased a 2016 Kia Sedona SX. At the time, we felt that was only available minivan with all the tech (adaptive cruise, blind spot, auto high beam) and yet a 8 seater. Was super-reliable. Would have kept it but it had poor resale value - in fact the buy out was more than the actual value of the car so we passed. We just started leasing a 2018 Pacifica Hybrid Limited. A $50K car - fully loaded, but with all the rebates and dealer discounts it was substantially cheaper (~$35K). This is the most awesome car not only in terms of value, but also of its quality interior, ride and overall refinement. Drives the first 30 miles in super quiet electric mode. We only need to get gas when we go out of town. The only complaint is 1) no driver seat memory (a pain - as we are used to his/hers seat settings; 2) no auto foldable mirror - for parking in tight garages; 3) lift gate not adjustable - I had to place foam on the back of the garage door to prevent the gate from smashing into the open garage door; 4) uncertain reliability (I see all the complaint about their Uconnect theater system - but ours has performed flawlessly); 5) uncertain resale value (but it is much more discounted to begin with - significantly cheaper than a comparably equiped Honda Odyssey Elite). Update: March 2020 - only issue so far driver side automatic sliding door seem to not want to close completely - acting as if there is an obstacle and would then reopens - need to push button again to get it closed; gas tank would stop the pump way before tank was full and i had to repeatedly get it to go to fill the tank up completely (now I just leave the car "on" and observe the tank indicator) - fortunately not need to fill tank frequently due to mostly using electric. Otherwise the car is still great - very happy about the purchase.
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New to the van scene
Nathan, 01/09/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
36 of 38 people found this review helpful
I had been considering a van for a long time with 2 boys, ages 5 and 3. We had an SUV but getting in and out was becoming an issue. If parents want to ride with us, the SUV 3rd row was claustrophobic. I also wanted a commuter electric vehicle to save/eliminate gas, ride in the HOV and save money. Unfortunately my wife is against driving anything larger than her sedan so the idea of getting a van for her and an electric commuter for myself seemed a pipe dream....well, enter stage right the Chrysler Pacifica Hybrid. It’s obviously a van with all the room I was looking for but it’s also a plug-in, affording me the same advantages of the electrical vehicle. I did exhaustive research and traded in my SUV for a 2019 Chrysler Pacific Hybrid Limited. It is the top of the line version with all the options added. Out the door was about $54k. But add in the federal and state rebate, it’s coming out cheaper than the gas version, AND I get my HOV lane. It’s a win win as my wife can continue driving her sedan and I’m now commuting in a badass van. I love getting pure electric miles and even when I ran out after 33 miles, I’m using a hybrid engine which continues to save gas. I wish I had stow and go but it’s a small sacrifice for having a battery. It drives great and thanks to the electric motor, accelerates very well for such a huge and heavy car. The 360 camera is pretty awesome and the tripanel roof makes the interior light and airy. The boys love the screens in the back with their remotes and wireless headphones. Still kind of figuring it out. Unfortunately the WiFi phone mirroring only works with Android but we get apple CarPlay which is awesome. The option of opening doors and trunk by sticking your foot out is now going to be a must have on any future car purchases. So far the only issue is the GPS seems a bit buggy as it would sometimes take awhile to load. That’s my only complain so far. I never thought I’d be driving a van, let alone a Chrysler van. That said, it’s been great so far and once you get past the psychological barrier of driving a van, it really is pretty awesome.
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Awesome so far, time will tell
Peter, 01/17/2018
updated 07/18/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
15 of 15 people found this review helpful
Uconnect system did freeze, reboot on us 4x so far. Everything else has been perfect. For the weight and class of this vehicle, acceleration from stop and handling is superb! Rear seats are more cramped than the town and country I'd been in before, but that's understandable given the stow and go feature with batteries around and below. update: 7/18/2018 Uconnect stability improved greatly after OTA firmware updates, although it'll still reboot occasionally. I look forward to road trips in this vehicle...
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Amazed more people don't buy....whats not to like?
Jason L, 10/15/2018
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
44 of 47 people found this review helpful
We have always had big 4WD vehicles like Yukon XL Denali, Suburban, or Navigator but recently moved to the Pacific NW and no longer needed the 4WD. My wife was 100% against a minivan, and we were shopping for a newer SUV but with gas more expensive up here and on the way up, we were looking at midsize SUVs where the 3rd rows were not up to previous expectations. We didn't want a car payment so I didn't want to spend too much. I got her to look at a new 2018 Odyssey and she loved it after the drive, however typical car lot tactics made us run away from the dealer (I have bought probably 20 new vehicles, most never setting foot in except to sign paperwork when deal was done). She decided she liked the Pacifica look better, but I was vary wary of buying a Chrysler product due to resale....look at one of their vans after a year on the gas side. I told her if we were going with Pacifica, it was going to be the Hybrid because she does a lot of city driving where the 33 mile electric range would be optimal and with the 7,500 tax credit a limited hybrid was actually cheaper than a gas limited. We drove 6.5 hours to find a deal on one and drove it back home. The outside look is pretty please for a minivan. The inside is top notch, everything inside is surprisingly great..very functional and comfortable. It handles great, smooth powertrain, does not feel like you are in a van at all, its more like a luxury car feel. The technology in this thing is great from the lane departure assist to the auto bright headlights, blind spot, collision mitigation, heated and cooled seats...it has it all. Top that off with 30 mpg when battery is discharged, to using no gas when battery full and I think this will save lots on fuel for how we use it. Wife has zero regrets on the trade in, she loves it so far. Some things to keep in mind..the battery when fully charged says up to 33 miles before gas engine kicks in....when gas kicks in its seamless and you wouldn't notice unless looking for it, so you dont have to plug it in or worry about charging stations. For the tax credit, research on your own but you have to have a 7,500 tax liability for the year to get the full 7,500 federal credit....so if you only had a liability of 5,000, you can only get 5,000 credit. Reliability is my concern at this point...how long will everything last and keep working. The hybrid warranty is surprisingly good.
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