4 of 39 people found this review helpful
Good car - Lousy people
By woodybap on
Vehicle2012 Chevrolet Volt 4dr Hatchback (gas/electric hybrid DD)
ReviewI am so [non-permissible content removed]!
First the damn Volt is dead in my own driveway.
Four months old and it goes feet up.
No prob, I think, we have Onstar.
Onstar tries about 3 times and then tells me that the car has apparently shut down due to some security glitch.
The car needs to be towed to a dealership.
Numerous calls between me and Roadside Assistance.
They tell me that they can provide me with the number of their outfit that arranges loaner vehicles.
Turns out that number is to a service that apparently does nothing more than provide the names of local rental car agencies.
A glorified phone book, if you will.
Heck, I could do better with Google.
So the tow truck guy shows up.
Has no clue
Worst FeaturesBetter customer service training of personnel
Comments (0) Post a Comment
You must be signed in to post a comment.