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Used 2004 Chevrolet Suburban SUV Consumer Reviews

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$6,268 - $9,782

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Pros
Cons
5 out of 5 stars

Love my "Burban"

Gordy Toomey, 08/03/2016
updated 08/12/2019
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
23 of 23 people found this review helpful

Handles and rides like any good luxury car. Heated seats are great in the winter. Very comfortable and roomy . I wouldnt drive anything but an SUV or a four door pickup. Update; I sold the Burban a few months ago, to a nice family and it's still going strong.@263000 miles.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.75 out of 5 stars

The Best in it's Class Fuel Economy

armsdealer, 11/16/2009
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
12 of 12 people found this review helpful

First off, Why are all of you marking this vehicle down for Fuel Economy? For what this thing tows and hauls, including people, you would need 2 Toyota camarys to haul 8 people. Some interior parts are cheap and come loose from time to time, but the space is better than any of the full size imports. This Vehicle is bullet proof Mechanically, and except for the steering shaft problem ($74 at Autozone) This is the toughest, most economical, Extra-Large SUV on the market, and gets the best fuel economy of all of them (non-Hybrid) We moved from a mini van to this and our fuel expenses only increased about $400 a year, that's only $33 per month. Go Drive one, you will be impressed.

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4.25 out of 5 stars

Not so great!

jessa508, 05/02/2010
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
8 of 8 people found this review helpful

My Suburban runs great it is the little thing that cost a great deal that annoy me and Chevy hasn't done anything about it. The power windows going out the heated seats stop working the paint on the dash peeling the cheap plastic in the back. And the biggest problem of all is the Back glass disengaging from the vehicle if this glass falls on a small child it could be very dangerous there have been several complaints about this particular problem including myself, but Chevy has done nothing to correct the problem. Oh yeah you can't just replace the glass the whole unit has to be replaced so you are looking at about $1,200 part and installed. To bad for me and several others.....

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4.88 out of 5 stars

What a great truck!

Greg Vojnovic, 09/28/2010
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
10 of 11 people found this review helpful

This has just been one of the best vehicles I have ever owned! Super reliable, still looks good, never a problem. It drives great, almost like a car and yet it can haul big trailers with horses in it. Just a great, great truck. I LOVE our Suburban. We're buying a new one now and will miss it.

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2 out of 5 stars

Never again....

orionman, 08/12/2014
updated 08/14/2017
2004 Chevrolet Suburban 1500 LS 4WD 4dr SUV (5.3L 8cyl 4A)
14 of 18 people found this review helpful

Update: we've now had the Suburban for 4 years. It has 161k miles on it with all maintenance done regularly and it s never towed anything heavy (over 4k lbs) and the transmission and transfer case have both gone out. Thus, leaving the vehicle undriveable. After talking with the dealer and several shops, this is a common thing that happens that is unavoidable. The transmission is $2,650 and the transfer case is $1600. What a joke. My decision now, do we fix it or sell it as is and cut our losses. As I've stated in my original review, the quality is non-existent in any Chevy/GM product and I'll never be purchasing another American made pile of garbage vehicle ever again. If you read online, these are 85% outsourced to Mexico and the rest is supposedly built here in America (but who knows). Run away, far away from anything American! We purchase our Z71 Suburban used from the original owner with 125k miles. 3 weeks after purchase we started having major problems. Its now been 1.5 years and I'm into it over $3k out of pocket in repairs alone! The 4wd and complete A/C system went out and cost a fortune to repair, It eats brakes, replaced the battery twice, exhaust leak that kills the power, the list goes on and on.The front speakers for the stereo only work, the interior is cheap plastic that rattles like crazy. GM build quality in these is non-existent. If Anyone in the pursuit for a full size family SUV, run away from Chevy/GMC!

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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