2021 Chevy Silverado 3500HD Review
2021 Chevy Silverado 3500HD Review
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Appraise This CarChevrolet Silverado 3500HD model years
Chevrolet Silverado 3500HD types
- Crew Cab
- Regular Cab
- Double Cab
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2021 Chevrolet Silverado 3500HD Review
byMark Takahashi
Correspondent
Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Mark has also contributed to Motor Trend, Auto Aficionado, Chevy High Performance and several motorcycle magazines in various roles. Mark is also a juror on the North American Car, Truck and Utility Vehicle of the Year Awards and can be seen regularly on the Edmunds YouTube channel and sometimes representing the company in media interviews.
Pros
- Stout power and quick acceleration
- Roomy cabin with plenty of storage
- Trick 15-view camera system makes towing easier
Cons
- Dated interior design
- High, broad hood inhibits forward visibility
- Can't match the best-in-class towing and payload ratings
What's new
- New appearance packages
- More equipment available in lower trims
- Available wireless Apple CarPlay and Android Auto
- Part of the fourth Silverado HD generation introduced for 2020
Overview
There's something to be said for having the right tool for the job. When it comes to towing, the 2021 Chevrolet Silverado 3500HD has the power and capabilities you need. Unlike the supporting Silverado 2500HD, this behemoth can be specified with dual rear wheels (dualies) that kick the maximum tow capacity up to a massive 36,000 pounds with a fifth-wheel/gooseneck rig. That's more than the weight of two fully grown African bull elephants, by the way. The Silverado 3500HD comes second to only the Ram 3500 when it comes to maximum towing, and only to the tune of 1,100 pounds.
Cost to DriveCost to drive estimates for the 2021 Chevrolet Silverado 3500HD Work Truck 2dr Regular Cab LB (6.6L 8cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Virginia.
Monthly estimates based on costs in Virginia
Not EPA tested for Silverado 3500HD Work Truck
Silverado 3500HD Work Truck
vs
$224/mo
Avg. Large Truck
Coming off a full redesign last year, the Silverado 3500HD returns with only a handful of minor changes that include some cosmetic options and available wireless phone integration. With only three rivals in the class — the Ford F-350 Super Duty, the aforementioned Ram 3500 and the Chevy's sibling, the GMC Sierra 3500HD — the competition is fierce. At this level they're all very close in terms of capabilities, possibly leaving the ultimate decision up to your personal preference.
Which Silverado 3500HD does Edmunds recommend?
Most people will find the base Work Truck far too spartan, which is why we recommend stepping up to the LT trim. Besides swapping out the stifling vinyl seats for fabric, you also get plenty of comfort and convenience features to more than justify the added cost. It's also eligible for many more options.
2021 Chevrolet Silverado 3500HD models
The 2021 Chevrolet Silverado 3500HD is available in three cab configurations: regular cab, double cab (a four-door crew cab but with a smaller rear seating area) and full crew cab. Depending on the configuration, you can choose between WT (Work Truck), LT, LTZ and High Country trim levels.
The Silverado's base engine is a 6.6-liter gasoline-powered V8 (401 horsepower, 464 lb-ft) that's paired to a six-speed automatic transmission. Optional is a 6.6-liter diesel V8 (445 hp, 910 lb-ft) that comes with a 10-speed automatic. Four-wheel drive is optional. A dual rear-wheel setup is also available to increase the maximum towing capacity.
WT
The entry-level Work Truck is big on capabilities and short on creature comforts, with standard features that include:
- Steel wheels
- Black bumpers and exterior trim
- Locking tailgate
- Trailering mirrors
- Trailering equipment
- Power windows and door locks (on double and crew cabs)
- 40/20/40-split folding bench seats
- Vinyl upholstery
- Manual door locks and windows
- Single-zone automatic climate control
- 7-inch infotainment touchscreen
- Bluetooth for two devices simultaneously
- Two USB ports
- Apple CarPlay and Android Auto smartphone integration
LT
Stepping up to the next trim adds a lot of features to make the Silverado feel less like a U-Haul rental. Feature highlights that include:
- Alloy wheels
- Power-adjustable, heated mirrors
- Trailer brake controller (allows adjustment of a trailer's brakes from the cab)
- Chrome bumpers
- Low-effort tailgate (Chevy's EZ Lift)
- Cruise control
- Remote keyless entry
- Cloth upholstery
- Carpeting and floor mats
- 8-inch touchscreen
- Chevrolet Connected Services with onboard Wi-Fi
- Satellite radio
LTZ
The LTZ trim adds more refinement and luxury by including several features that are comparable to those on some upper-tier SUVs:
- Enhanced trailering technology (added security and monitoring)
- Electronic variable steering assist (reduces long-distance fatigue)
- Chrome exterior trim
- LED headlights and foglights
- Power-folding/extending and auto-dimming mirrors
- Keyless entry and engine start
- Remote engine start
- Dual-zone automatic climate control
- Leather upholstery
- Power-adjustable, heated front seats
- Household power outlets
- Heated steering wheel
- 8-inch high-definition touchscreen infotainment system
- Additional second-row USB ports
- Wireless connectivity for Apple CarPlay and Android Auto
- High-definition rearview camera with hitch guidance
High Country
At the top of the lineup, the High Country goes all-in with a full complement of luxury features that include:
- Standard 4WD
- All-terrain tires
- Body-colored bumpers
- Chrome side assist steps
- Power-sliding rear window
- LED cargo bed lighting
- Spray-in bedliner
- Power tailgate
- Upgraded driver information display
- Navigation system
- Ventilated front bucket seats
- Heated rear outboard seats
- Bose premium sound system
- Wireless smartphone charger
- Bed-view camera
- Surround-view camera system (gives you a top-down view of the Silverado 2500HD and its surroundings for tight parking situations)
- Front and rear parking sensors (alert you to obstacles that may not be visible in front of or behind the vehicle when parking)
- Blind-spot monitoring with rear cross-traffic alert (warns you if a vehicle is in your blind spot during a lane change or while reversing)
Many standard features on the upper trim levels are available on the lower trims as options. Other major options, depending on the trim level, include:
- Head-up display (displays important information in your sight line onto the windshield)
- Forward collision mitigation (warns you of an impending collision and applies the brakes in certain scenarios)
- Lane departure warning (alerts you if the vehicle begins to drift out of its lane)
- Trailering camera system (can display multiple trailer-based camera views on the touchscreen to aid with towing)
- Digital rearview mirror (allows you to see out the back even with a fully loaded cargo area)
- Z71 off-road package (upgraded suspension, skid plates, hill descent control)
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Also Consider
Build Your 2024 Silverado HD
- 2 Trims
- $85,065starting MSRP
Build & Price Chevrolet.com
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.
Reliability Ratings by RepairPal
2.5 out of 5 stars2.5/5Average
#16 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Chevrolet Silverado 3500HD from 2008-2022.$1,090/yr
vs. $752/yr
for Average Fullsize Truck
for Average Fullsize Truck
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.95x/yr
vs. 0.98x/yr
for Average Fullsize Truck
for Average Fullsize Truck
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).25.4%
vs. 19.9%
for Average Fullsize Truck
for Average Fullsize Truck
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2021 Chevrolet Silverado 3500HD.
5 star(80%)
4 star(0%)
3 star(0%)
2 star(0%)
1 star(20%)
10 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
2020 3500 dually LTZ
R Mark hoyle , 01/20/2020
2020 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab LB (6.6L 8cyl 6A)
Wow. The ride is smoother than any 2500/3500 I’ve ever ridden in and not far off from my 2016 suburban! I get 18-20mpg with no load at 70. Over 75 it dips to 15 mph quickly. 15mpg is my mixed driving number as well. Haven’t pulled a load yet (1500 miles so far). The 10 speed and the bed step and improved towing numbers was why I went with the Chevy. Getting in and out of the bed to hook … up a gooseneck In my other 2010 dually (ram) is a pain so the bedstep is great!the interior is fine with me-does the job and is comfortable the cameras are fantastic. The camera views and radar that lets u see all around the truck is very helpful. It’s huge so parking it isn’t much fun but I bought it to pull my boat and my 48 foot gooseneck toyhauler (20k lbs). So far very happy with this truck. Classic Chevrolet In grapevine Texas is the best dealership I’ve ever bought a vehicle! Ask for Danny Folmer he’s fantastic.
PS review after 6mos- the truck needs airbags because it does squat with a load! Shame it doesn’t come with them other has that I’m still very happy with the truck
Jan 2020 just pulled a 25k lb trailer 48 ft long 2500 miles round trip the truck handled it with ease. Got 9 mpg but no issues pulling the load or stopping it. Still very impressed with this truck.
July 2021 - updated review ...truck pulls 20,000 lb trailer like it ain't even there! I could however use some bigger brakes when pulling the trailer. The transmission is really good and downshifts spot on with or without a load. I can find no flaws with this truck. I did add a bodyguard front and rear bumpers. 18 mpg at 73mph with no load. 15 in mixed daily driving. 9mpg pulling a 20k lb gooseneck 48/feet long. No regrets love this truck
1 out of 5 stars
Sadly disappointed
Sam, 10/07/2020
2020 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
I came from a 2018 to a 2020 both High Country 3500hd diesel.
I only have 2500 miles on it and not happy at all, usually put about 75k miles per year on them.
Pluses, what I like better; silver color in high country, push button start and keyless entry, power up n down tailgate, bigger, LED headlights, rear view camera, power extending mirrors.
DEF fluid on the side of truck instead … of under the hood.
Negatives, what I hate about it;
The engine has a noticeable thump thump thump while in idle that’s louder inside the cab, my 18 didn’t have that at all, super quiet inside so it’s a big difference in noise. I often sleep in the truck and it’s very annoying.
Very rattly all over, gear shifter rattles as you drive, steering feels loose and shaky not like the 18 which felt like a regular hydraulic steering. It is much stiffer suspension for everyday driver compared to the 18. Seat belts are not height adjustable, hard for my 5’2” wife, a little low for me I’m 6’2”.
The center console is just a huge big open area with no way to keep anything but a 12 pack in there organized. I purchased the $80 organizer tray which works except for it’s above the light and at night it’s completely dark because the light is below it and won’t shine on it. My 18 had a little pocket toward the front to at least have the registration or insurance card handy while the 2020 is just a huge open box. The poor planning and no thought of the light usage or practicality is dumbfounding to me. They got rid of the sun glasses compartment up high center on top.
Cameras are worthless. The 18 had a factory installed echo master system, when you hit the turn signal the screen would show that camera, very useful for blind spots. The 2020 won’t do that, only if you have a trailer hooked up but without a trailer they don’t work. But the absolute worse thing about it for me and my type of work is the backup camera, it only has a fisheye view, which some may like because gives you a bigger view but it’s absolutely worthless to use as an actual backup camera. Why? Because it’s not an actual view of the area you need to back-in to, as if you’re going to hit the wall that’s 5 feet away because the fisheye makes it look like it’s next to the truck. Very annoying and not usable to backup.
Another thing are the digital gauges, much smaller than the analogs from 18.
White rings around the speedo and RPMs and red needles not typical green/blueish Chevy, annoying.
CANNOT remove the white speed limit box on the dash screen, 18 you could.
Sirius radio station search is less user friendly, when you change the channel it shows the station name but not what’s playing, my 18 would go to the station right away showing the artist playing and you could go all the way up n down until you found an artist or song you liked, rather than have to click twice just to see the info and then twice again to see the next station.
Another huge problem is if you have an iPhone that is linked via Bluetooth, is that as soon as it pairs up it will drop your volume all the way down, so when you leave the truck the phone stays on silent. You can sit there and physically raise the volume while in the truck just to see it automatically drop again.
Power seat motors are kind of windy, sounds like being forced when going up.
Cargo lights should have switch inside bed.
They got rid of the power pedal adjustment for 2020.
2 “spotlight” lights on each mirror have no light indicator in the inside to tell you if they’re on or which side is on. You have to cycle through while sitting inside, not very bright so hard to see unless very dark outside.
Overall very disappointed, I had high hopes for this truck, I thought it was going to be a continuation and improvement on the 18s but they just changed it all up. Instead of keeping the proven good things. I don’t particularly care for the little wheels in the steering control instead of the up n down buttons the 18 has.
If I was coming from a 2004-2015 truck I could see the great benefits but from a 2018 to a 2020 it’s definitely not an improvement.
10 speed feels super smooth but the 2018 did a better job at downshifting and slowing you down while trailering with the exhaust brake on and tow hauling. Now I’m finding myself really having to step on the brakes to slow down off freeway exit ramps.
Sorry long review, just wish I may help someone with it, as I wish I woulda saw something along this review before I bought this 2020
5 out of 5 stars
6.6 gas is no slouch
Shane Thomson, 10/22/2020
2020 Chevrolet Silverado 3500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
I came from 2017 2500 cummins to this 6.6gas and for all my family does its great. I tow a 33' Rv with a 7800dry weight and i load my 2000lb side by side on a riser in the box with then fuel and a 55gallon water tank and the Gas takes it no problem. I live in alberta and frequent the mountains and other then some real steap grades you dont notice its not diesel. At 60mph or 100kph it … sits at 2000rpm in tow haul and never down shifts on mild hills and highway. I do not regret the switch to gas at all.
5 out of 5 stars
I love this big new truck!
Andy, 04/02/2021
2021 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
I traded in a 2018 Silverado LT for what I paid for it in 2018 for this 2021 Silverado High Country 4x4. It has all the safety features including many cameras including one in front which already helped me not run over a stool I left there (it’s a very tall truck and I need a stool/ladder to wash/wax), towing programs which project red avoidance zones onto the screen helping me avoid … curbs, it recognizes and remembers which trailer I am towing (I have two trailers), lane departure and adaptive cruise control are effective, among many other features. The Duramax diesel and Allison 10 speed keep engine revs low and save fuel, delivering increasing MPG now about 20 after 1500 miles in mixed driving unloaded. When towing 6,000 lbs RV it does not hesitate, it’s so easy to tow now. Extended warranty for 7 years means I will have a trouble free long term ownership of this flagship truck!
We have a limited number of reviews for the 2021 Chevrolet Silverado 3500HD, so we've included reviews for other years of the Silverado 3500HD since its last redesign.
2021 Silverado 3500HD Highlights
Crew Cab
Work Truck
Base MSRP Excludes Destination Fee | $40,700 |
---|---|
Engine Type | Gas |
Seating | 6 seats |
rear wheel drive | |
Max Towing Capacity | 20,000 lbs. |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Silverado 3500HD models:
- Hill Start Assist and Hill Descent Control
- Prevents the truck from rolling backward or picking up too much speed on hills. Especially useful when towing a trailer.
- Trailer Sway Control
- Helps prevent jackknifing by applying the brakes to slow down and stabilize a trailer when sensors detect too much movement.
- Lane Departure Warning
- Alerts you if the truck begins drifting outside of its lane.
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