2020 Chevy Silverado 3500HD Review
Price: $43,990
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Average price: $45,065
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Chevrolet Silverado 3500HD model years
Chevrolet Silverado 3500HD types
- Crew Cab
- Regular Cab
- Double Cab
Pros
- New gasoline engine leads the class in torque
- Diesel engine feels stronger than its power and torque figures suggest
- 15-way camera makes towing an easier proposition
- Towing and payload ratings are strong no matter the options
Cons
- Interior design looks and feels dated
- Tall hood hurts forward visibility
What's new
- Redesigned for 2020
- Significantly improved towing and payload capacities
- More space for front and rear passengers
- Kicks off the fourth Silverado 3500HD generation
Overview
For the past few years, the Silverado HD lagged behind the heavy-duty trucks from Ford and Ram. It wasn't as spacious and couldn't match the towing capacity of the Ford F-350 Super Duty or Ram 3500. But things have changed with the overhauled 2020 Chevrolet Silverado 3500HD. Thanks to a redesigned cabin with much more space than before, updated powertrains that deliver higher tow ratings across the board, and more tech to help manage whatever you decide to tow, haul or carry, the 3500HD is a far more compelling truck for 2020.
For sale near Ashburn, VA
361 listings
- $33,777good price$4,478 below market
- 87,365 miles
- 4 accidents, 2 owners, personal use only
- 8'2” bed, 6.6l, 8cyl
- Off Lease Motors (37 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Blind Spot Monitorin...
- Tire Pressure Warnin...
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Located in Stafford, VA
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AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 1GC5YSE73LF329664
Stock: 329664
Certified Pre-Owned: No - 68,411 miles
- Frame damage reported, 1 owner, personal use only
- 8'2” bed, 6.6l, 8cyl
- Fast Lane Car Sales (41 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
Close
Located in Hagerstown, MD
Hop into this rugged 2020 Chevrolet Silverado 3500HD and conquer the roads with ease! This Carfax one owner truck is ready for any challenge, equipped...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Issue reported
Salvage Vehicle: No
Frame Damage: Yes
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 1GC3YSE72LF234679
Stock: 5203
Certified Pre-Owned: No
Listed since: 10-20-2024
Like most everything in this class, the Silverado HD is available in a variety of configurations and trims. There are three cab configurations, two bed lengths and two engines to choose from. Additionally, you can select four-wheel drive or dual rear wheels for even more capability. On top of all that, there are a variety of trims, from a bare-bones Work Truck to a fully loaded High Country. If it sounds a bit convoluted, that's because it is, but it also means there's a Silverado 3500HD for just about every heavy-duty need.
All of this means the heavy-duty truck segment is more competitive than ever. We will say that you might prefer the Ram if you want a truck with a more luxurious-looking cabin. The 2020 F-350 gets a lot of updates too. But no one truck has a dramatic lead over another, so your final decision could simply come down to brand loyalty or personal preference.
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2020 Chevrolet Silverado 3500HD trim level differences
As with most full-size and heavy-duty pickup trucks, there's a lot to sort through with the Silverado HD. There are four trims — Work Truck, LT, LTZ and High Country — each one adding and offering more features and equipment than the last. Additionally, there are three cab configurations — regular, double (extended) and crew cab — with the latter two offering four full doors. Compare the 2020 Chevrolet Silverado 3500HD trim levels in-depth.
Which Silverado 3500HD trim does Edmunds recommend?
For most shoppers, we recommend the midlevel LT trim. It includes a few useful upgrades compared to the Work Truck (such as additional USB ports), but the big benefit is a much larger pool of options and packages. Going with the LT helps keep the overall cost manageable, too. The new 6.6-liter gasoline V8 is stout, but if you plan to tow or haul heavy loads, we suggest opting for the 6.6-liter diesel V8.

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Reliability
The 2020 Chevrolet Silverado 3500HD has a 3 years / 36,000 miles basic warranty and 7 recalls. RepairPal gives it a reliability rating of 2.5 out of 5, ranks it #16 out of 19 among Fullsize Trucks. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
2.5 out of 5 stars2.5/5Average
#16 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$1,090/yr
vs. $752/yr
for Average Fullsize Truck
for Average Fullsize Truck
Frequency
0.95x/yr
vs. 0.98x/yr
for Average Fullsize Truck
for Average Fullsize Truck
Severity
25.4%
vs. 19.9%
for Average Fullsize Truck
for Average Fullsize Truck
powered by RepairPal
Recalls
7 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 24V797000
- Manufacturer Recall Number:
- N242454440
- Number of vehicles affected:
- 463295
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- Defect Consequence:
- Rear wheel lock-up can increase the risk of a crash.
- Corrective Action:
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- Recall Number:
- 24V060000
- Manufacturer Recall Number:
- N232426400
- Number of vehicles affected:
- 570434
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Defect Consequence:
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Corrective Action:
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Recall Number:
- 20V792000
- Manufacturer Recall Number:
- N202314670
- Number of vehicles affected:
- 624216
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
- Defect Consequence:
- If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
- Corrective Action:
- GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall is expected to begin February 1, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
- Recall Number:
- 20V446000
- Manufacturer Recall Number:
- N202305380
- Number of vehicles affected:
- 769
- Defect Description:
- General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
- Defect Consequence:
- If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
- Corrective Action:
- GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall is expected to begin September 14, 2020. Owners may contact GM customer service at 1-866-522-9559. GM's number for this recall is N202305380.
- Recall Number:
- 20V324000
- Manufacturer Recall Number:
- N202306490
- Number of vehicles affected:
- 272
- Defect Description:
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
- Defect Consequence:
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Corrective Action:
- GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
- Recall Number:
- 20V142000
- Manufacturer Recall Number:
- N192284960
- Number of vehicles affected:
- 1909
- Defect Description:
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
- Defect Consequence:
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Corrective Action:
- GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
- Recall Number:
- 19V814000
- Manufacturer Recall Number:
- N192270600
- Manufactured from:
- 2018-03-02 to 2019-10-28
- Number of vehicles affected:
- 556399
- Defect Description:
- General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
- Defect Consequence:
- A vehicle fire could result if materials ignite inside the vehicle.
- Corrective Action:
- GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 6 years / 100,000 miles
- Roadside assistance Warranty
- 5 years / 60,000 miles
- Free maintenance Warranty
- 1 years / unlimited miles
Chevrolet Silverado 3500HD Reviews
Owner Reviews
5(75%)
4(0%)
3(0%)
2(0%)
1(25%)
Most Helpful Owner Reviews
Trending topics
Sadly disappointed
1 out of 5 starsSam, 10/07/2020
2020 Chevrolet Silverado 3500HD High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
I came from a 2018 to a 2020 both High Country 3500hd diesel.
I only have 2500 miles on it and not happy at all, usually put about 75k miles per year on them.
Pluses, what I like better; silver color in high country, push button start and keyless entry, power up n down tailgate, bigger, LED headlights, rear view camera, power extending mirrors.
DEF fluid on the side of truck instead … of under the hood.
Negatives, what I hate about it;
The engine has a noticeable thump thump thump while in idle that’s louder inside the cab, my 18 didn’t have that at all, super quiet inside so it’s a big difference in noise. I often sleep in the truck and it’s very annoying.
Very rattly all over, gear shifter rattles as you drive, steering feels loose and shaky not like the 18 which felt like a regular hydraulic steering. It is much stiffer suspension for everyday driver compared to the 18. Seat belts are not height adjustable, hard for my 5’2” wife, a little low for me I’m 6’2”.
The center console is just a huge big open area with no way to keep anything but a 12 pack in there organized. I purchased the $80 organizer tray which works except for it’s above the light and at night it’s completely dark because the light is below it and won’t shine on it. My 18 had a little pocket toward the front to at least have the registration or insurance card handy while the 2020 is just a huge open box. The poor planning and no thought of the light usage or practicality is dumbfounding to me. They got rid of the sun glasses compartment up high center on top.
Cameras are worthless. The 18 had a factory installed echo master system, when you hit the turn signal the screen would show that camera, very useful for blind spots. The 2020 won’t do that, only if you have a trailer hooked up but without a trailer they don’t work. But the absolute worse thing about it for me and my type of work is the backup camera, it only has a fisheye view, which some may like because gives you a bigger view but it’s absolutely worthless to use as an actual backup camera. Why? Because it’s not an actual view of the area you need to back-in to, as if you’re going to hit the wall that’s 5 feet away because the fisheye makes it look like it’s next to the truck. Very annoying and not usable to backup.
Another thing are the digital gauges, much smaller than the analogs from 18.
White rings around the speedo and RPMs and red needles not typical green/blueish Chevy, annoying.
CANNOT remove the white speed limit box on the dash screen, 18 you could.
Sirius radio station search is less user friendly, when you change the channel it shows the station name but not what’s playing, my 18 would go to the station right away showing the artist playing and you could go all the way up n down until you found an artist or song you liked, rather than have to click twice just to see the info and then twice again to see the next station.
Another huge problem is if you have an iPhone that is linked via Bluetooth, is that as soon as it pairs up it will drop your volume all the way down, so when you leave the truck the phone stays on silent. You can sit there and physically raise the volume while in the truck just to see it automatically drop again.
Power seat motors are kind of windy, sounds like being forced when going up.
Cargo lights should have switch inside bed.
They got rid of the power pedal adjustment for 2020.
2 “spotlight” lights on each mirror have no light indicator in the inside to tell you if they’re on or which side is on. You have to cycle through while sitting inside, not very bright so hard to see unless very dark outside.
Overall very disappointed, I had high hopes for this truck, I thought it was going to be a continuation and improvement on the 18s but they just changed it all up. Instead of keeping the proven good things. I don’t particularly care for the little wheels in the steering control instead of the up n down buttons the 18 has.
If I was coming from a 2004-2015 truck I could see the great benefits but from a 2018 to a 2020 it’s definitely not an improvement.
10 speed feels super smooth but the 2018 did a better job at downshifting and slowing you down while trailering with the exhaust brake on and tow hauling. Now I’m finding myself really having to step on the brakes to slow down off freeway exit ramps.
Sorry long review, just wish I may help someone with it, as I wish I woulda saw something along this review before I bought this 2020
6.6 gas is no slouch
5 out of 5 starsShane Thomson, 10/22/2020
2020 Chevrolet Silverado 3500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
I came from 2017 2500 cummins to this 6.6gas and for all my family does its great. I tow a 33' Rv with a 7800dry weight and i load my 2000lb side by side on a riser in the box with then fuel and a 55gallon water tank and the Gas takes it no problem. I live in alberta and frequent the mountains and other then some real steap grades you dont notice its not diesel. At 60mph or 100kph it … sits at 2000rpm in tow haul and never down shifts on mild hills and highway. I do not regret the switch to gas at all.
2020 3500 dually LTZ
5 out of 5 starsR Mark hoyle , 01/20/2020
2020 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab LB (6.6L 8cyl 6A)
Wow. The ride is smoother than any 2500/3500 I’ve ever ridden in and not far off from my 2016 suburban! I get 18-20mpg with no load at 70. Over 75 it dips to 15 mph quickly. 15mpg is my mixed driving number as well. Haven’t pulled a load yet (1500 miles so far). The 10 speed and the bed step and improved towing numbers was why I went with the Chevy. Getting in and out of the bed to hook … up a gooseneck In my other 2010 dually (ram) is a pain so the bedstep is great!the interior is fine with me-does the job and is comfortable the cameras are fantastic. The camera views and radar that lets u see all around the truck is very helpful. It’s huge so parking it isn’t much fun but I bought it to pull my boat and my 48 foot gooseneck toyhauler (20k lbs). So far very happy with this truck. Classic Chevrolet In grapevine Texas is the best dealership I’ve ever bought a vehicle! Ask for Danny Folmer he’s fantastic.
PS review after 6mos- the truck needs airbags because it does squat with a load! Shame it doesn’t come with them other has that I’m still very happy with the truck
Jan 2020 just pulled a 25k lb trailer 48 ft long 2500 miles round trip the truck handled it with ease. Got 9 mpg but no issues pulling the load or stopping it. Still very impressed with this truck.
July 2021 - updated review ...truck pulls 20,000 lb trailer like it ain't even there! I could however use some bigger brakes when pulling the trailer. The transmission is really good and downshifts spot on with or without a load. I can find no flaws with this truck. I did add a bodyguard front and rear bumpers. 18 mpg at 73mph with no load. 15 in mixed daily driving. 9mpg pulling a 20k lb gooseneck 48/feet long. No regrets love this truck
great
5 out of 5 starsprk, 12/26/2021
2020 Chevrolet Silverado 3500HD LTZ 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
its all we need and more
2020 Silverado 3500HD Highlights
Crew Cab
Work Truck
| Base MSRP Excludes Destination Fee | $39,500 |
|---|---|
| Engine Type | Gas |
| Seating | 6 seats |
rear wheel drive | |
| Max Towing Capacity | 20,000 lbs. |
| Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Silverado 3500HD models:
- Hill Start Assist and Hill Descent Control
- Prevents the truck from rolling backward or picking up too much speed on hills. Especially useful when towing a trailer.
- Trailer Sway Control
- Helps prevent jackknifing by applying the brakes to slow down and stabilize a trailer when sensors detect too much movement.
- Lane Departure Warning
- Alerts the driver if the truck begins drifting outside its lane.
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