2020 Chevrolet Silverado 2500HD Crew Cab

MSRP range: $38,300 - $61,300
(21)
MSRP$50,080
Edmunds suggests you pay$46,087

What Should I Pay

2020 Chevrolet Silverado 2500HD Review

  • Stout power and quick acceleration
  • Roomy cabin with plenty of storage
  • Trick 15-view camera system makes towing easier
  • Dated interior design
  • High, broad hood inhibits forward visibility
  • Redesigned for 2020
  • Significantly increased towing and payload capabilities
  • More spacious back seat
  • Part of the fourth Silverado HD generation introduced for 2020

The previous-generation heavy-duty Chevrolet Silverado was undeniably a capable truck, but it was also falling a bit behind the curve in capability and refinement. Now with a complete redesign for 2020, this Silverado 2500HD is part of a modern breed of heavy-duty pickup trucks. Forget the days of sacrificing ride quality and interior comfort just to pick up some towing capability — rigs like the new 2500HD can do it all.

The 2500HD's most significant updates come in the form of new powertrains, a longer wheelbase and Chevy's newest towing technology features, including an available towing camera system with up to 15 views. Inside, the Chevrolet Silverado 2500HD is comfortable and spacious, with the truck's increased size contributing to significantly increased passenger space. The Silverado's interior looks a little dated, even by class standards, but it's still functional.

Under the hood, the Silverado gets a new 6.6-liter V8 as its standard engine. It has more power and torque than last year's engine, which increases payload and towing capacity. The optional Duramax turbodiesel hasn't changed, but the transmission it's paired to has — a 10-speed takes over for the previous six-speed automatic transmission. This increases the truck's capability without a need for a power increase.

The heavy-duty truck segment is more competitive than ever. Alongside offerings from Ford and Ram, the heavy-duty Silverado is one of the most capable vehicles on the road today. We will say that you might prefer the Ram if you want a truck with a more luxurious-looking cabin. The 2020 F-250 gets a lot of updates too. But no one truck has a dramatic lead over another, so your final decision could simply come down to brand loyalty or personal preference.

Which Silverado 2500HD does Edmunds recommend?

While some buyers may gravitate toward bare-bones trucks such as the Silverado 2500HD Work Truck or topped-out luxury models such as the High Country trim, we recommend the midlevel Silverado LT. The LT comes with respectable standard equipment for the price, and those items not already included are available in optional packages.

Chevrolet Silverado 2500HD models

The 2020 Silverado 2500HD is available in five main trim levels: Work Truck, Custom, LT, LTZ and High Country. All trims come standard with a 6.6-liter V8 (401 horsepower, 464 lb-ft of torque) matched to a six-speed automatic transmission. An optional turbocharged 6.6-liter diesel V8 (445 hp, 910 lb-ft) paired to an Allison 10-speed automatic transmission is available on all but the Custom trim level.

Standard equipment for the Work Truck trim is relatively basic but includes a 7-inch touchscreen with Apple CarPlay and Android Auto. The Custom trim level is very similar to the WT, but it adds items such as bigger wheels, more power accessories and cruise control. The LT trim equips the truck with more creature comforts such as heated and power-adjustable mirrors, a remote-locking tailgate, cloth upholstery and a leather-wrapped steering wheel.

Above the LT, the LTZ trim gets you power-folding mirrors, leather upholstery, heated and power-adjustable front seats, and an upgraded 8-inch touchscreen among other features. You also get seven-pin wiring harness with a trailer brake controller.

The top trim, the High Country, is loaded up with features such as side assist steps, a spray-in bedliner, ventilated front seats and a Bose audio system.

Most features on the upper trims can be added to the lower trims as options. Other extras, depending on trim, include the 4WD-only Z71 Off-Road package, tow mirrors, advanced driver assist safety features, a head-up display, and additional trailer-and-bed cameras.

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Consumer reviews

Read what other owners think about the 2020 Chevrolet Silverado 2500HD.

Average user rating: 3.7 stars
21 total reviews
5 star reviews: 57%
4 star reviews: 5%
3 star reviews: 14%
2 star reviews: 0%
1 star reviews: 24%

Trending topics in reviews

  • towing
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  • reliability & manufacturing quality
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  • road noise
  • technology
  • safety
  • spaciousness
  • infotainment system
  • sound system
  • engine
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Most helpful consumer reviews

5/5 stars, More power than I had hoped
Nikki,
Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
And pick me up a 2020 Silverado heavy duty with the new 6.6 L gas burner in it to haul my fifth wheel. It has done way better than I thought it ever would and my fifth wheel weighs 15,000 pounds. I would recommend this truck with this engine to anyone that toes gooseneck or fifth wheel towing
5/5 stars, Beautiful Truck
Wausau Homes Mokena,
LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
Honestly, I've always owned Ford trucks - and I can say my experience has been pretty good. But after talking with Steve Sorensen from Phillips Chevy in Frankfort, I felt it was time for a change. The 2020 Silverado 2500 that we bought was EXACTLY what we needed for our business. I couldn't be more pleased with this truck and look forward to driving it every day. What an amazing experience, top notch service and incredible truck!!
5/5 stars, Flawless so far
Mac,
LTZ 4dr Crew Cab SB (6.6L 8cyl 6A)
So far, after 7 months of daily use, and 22,000 miles, our Chev 2500 HD (z71, LTZ, crew cab, 4x4, 6.6 Duramax) consistently uses 1 gal of DEF per 1,000 miles, and gets 12-20 mpg depending on terrain, speed and what’s being towed. Our regular haul/tow is the combination of a 7500 lbs trailer and 2,000 lbs of gear in the cargo area, So far, everything has worked flawlessly. The 10 speed transmission is very smooth and dialed in. The driving experience is “sporty” for a HD truck, governed by a taut suspension ... i.e., very smooth and quiet on maintained surfaces but and very rigid over bumps and ruts. Engine noise is diesel-nice and in no way annoying (i prefer a quiet cabin on long drives). Steering in particular and handling in general are well calibrated, and body roll is minimal (some of these features are the consequence of the Z71 package). The cabin’s layout and materials incline toward functional and durable, but the space is also comfortable (though not soft or plush) and everything in the safety and tech categories work as intended (the cameras are great). While some folks are critical of the “ugly chrome grill” and the “dated interior,” not me. After living in and around the truck every day, so far i’ve found everything well executed and easy to live with.
3/5 stars, DEF Hog
Dennis Pyle,
LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
Purchased a 2020 Chevy HD2500 Duramax in Oct. 2019. Started a trip to California in mid Nov. towing 11,000 lb travel trailer. Used approximately 24 gallon of DEF for the round trip. Calculated was using a gallon of DEF every 135 miles or 7%. Usage seems excessive. Traveled I40 going out and I10 on return trip. Can't wait to see what the usage will be when I start across the Rockies this summer. Dealership and GM TAC says this is normal.

2020 Chevrolet Silverado 2500HD videos

DAN EDMUNDS: For some months, we've known that the new Chevrolet Silverado HD lineup was going to include some great new engines and some pretty substantially increased tow ratings. But what does that really mean? Does this truck have the features and amenities to take on the class leaders? We're about to find out. But before we get into that, remember to click subscribe and visit Edmunds for all your truck shopping needs. Throughout the day, we're going to be in a couple of different trucks. Gasoline and diesel versions of the 2500, and maybe a 3500 diesel dually. Along the way, we're going to check out the interior, tow some trailers, and see what it's like to use the bed. Right now, I'm in the 6.6 liter gasoline V8. And I just went up a hill, and it's got a lot of beans. It feels really strong. The Silverado HD is unique in this segment because it has independent front suspension with really big torsion bars as springs. That really helps because you have much less unsprung mass, so we just drove on a washboard dirt road a little while ago, and it really helps filter out that kind of impact. The rear springs are still stiff because this truck has to carry payload and tongue load, but still. Overall, it's a nice riding package for a heavy duty truck. Another thing that's interesting about the use of independent suspension is it really helps out the steering. It still has your circulating ball, which is what you need for extra toughness for a heavy duty truck. But because of this layout, it's a lot more precise. It doesn't feel nearly as distant and disconnected as some of the other trucks can feel. The 6.6 liter V8 feels real strong, but it is worth pointing out that it comes with a six speed automatic transmission. We'll see if that means anything when we start towing trailers later on. But right now, with no trailer-- no problem. So we're underway. We've got about 12,000 pounds worth of trailer behind us. This is the 6.6 liter gas engine, and it feels totally at home doing this. There's no lack of power. We just came up a little hill there. I didn't really have to dig into the throttle very much. It's not the max tow rating, but it's still a pretty substantial amount of weight, and this thing is totally capable. Compared to last year, this new 6.6 liter V8 makes substantially more torque, and you can really feel it. I mean, this feels a lot more effortless than it has in the past. One of the things I really look for in a truck, when I'm towing, is a transmission that plays along. And this six speed and the gasoline V8-- it does the job. On downgrades, if you put your foot on the brake-- even if you're in drive, tow haul mode will automatically downshift to keep your speed in check. I really like that. One of the great things about the new Silverado HD lineup-- they all come with trailer tow mirrors that are extendable. Some are manually extendable, some are power extendable, but you always have trailer tow mirrors. You don't have to check an option to get those. So now I'm in the 6.6 liter Duramax diesel V8, and we've got a box trailer latched on the back that's even heavier than the little piece of building equipment we had behind the gas V8. And we're on the same road, climbing the same hill, and this is a cake walk. I mean, the other one did great. This one is doing a lot better. We've got a lot more torque to work with, and we've got 10 speeds in the transmission. This truck has also got some options the other truck didn't have. It's got the system with up to 15 camera views, and I'm loving that. I have a camera inside the trailer so I can see what's going on inside. There's another one on the back of the trailer so I can see what's behind me. The one that's behind me can be displayed continuously, so I can use it like a rear view mirror. And then there's a transparent trailer display that will overlay that with the side view cameras, so it kind of looks like the trailer isn't there at all. It's hard not to notice the really imposing hood that this truck has. I mean, there's a lot of radiators up there to cool a diesel engine that can tow as much as this can tow, so it's understandable. But what that means is it's kind of hard to see the corners. But this camera system is amazing, because there's a forward camera and you can pull right up to something. I mean, within inches. Something you can't actually see over the hood, you can see in the camera no problem. And the same thing works when you're backing up, if you have a camera on the back of your trailer. You can back up within inches of a loading dock, or a campsite, or anything like that. Totally easy. A little while back, we went down a sinuous downhill. And this is a bigger trailer that's pushing a little bit more from the back, and yet the 10 speed automatic down shifted right when I needed it to, to control speed. I didn't have to rely on the brakes all that much, just a little bit to kind of encourage the transmission downshift. Once it did that, I just maintained speed downhill. No need to use manual shifting or the exhaust brake, which this does have. So now we're on the steepest part of the hill, at the highest altitude. The gasoline engine-- you could feel it here. The diesel is not working nearly as hard. I mean, it's going as fast as I care to go through these curves. And it just up shifted there, so yeah. It feels long legged; it doesn't feel like it's struggling at all. The thing about this diesel engine and 10 speed automatic transmission-- if it was in the Silverado 3500 dually, the tow rating would be at least 30,000 pounds. And if it was a regular cab version of the dually, over 35,000 pounds. That's way up there. Sitting in the cab of a Chevrolet Silverado HD, but you couldn't really tell unless I said that because the 1500, the 2500, and the 3500 look pretty similar here. It's the same layout of the switches, the knobs, and the screen. The same driving position. But there are a few differences, the most prominent being that this switch is for the diesel exhaust brake for the 6.6 Duramax diesel engine. Other than that, you're not going to see a lot of differences. Good and bad. This interior didn't, like, bowl us over, but it is very logical and easy to use. And it's definitely got comfort. There's a lot of head room, a lot of leg room. The driving position is good. The seats are comfortable. You know, it's attractive but it's not up to the standard of the RAM 1500, which really kind of reset the bar and-- I think-- put everyone on their back foot, really. One of the things I'm not really fond of is there's just one USB and one USB C here. There's another pair in here, though, if you get a center console. If you have a fold up jump seat like the other truck we drove had, that's all you have. I've spent all day in these seats, and they're really comfortable. They're very easy to adjust. The steering wheel reaches nice, and I can adjust it here. And the shifter moves with it; it's really actually very pleasant to be behind the wheel of this truck. All the camera controls are in the touch screen, though. You won't see any additional buttons added here for those. The four wheel drive controls are over here on the left. There is-- of course-- two wheel drive, four high, four low. And there's an auto setting that will put it in four wheel drive when you need it. Above that is a mode knob where you can rotate it to engage tow haul mode, and that changes the shift points and the throttle response. So, the back seat of the Silverado HD is really big. You know, the RAM-- we've talked about that before-- the 1500 has a great back seat, but they didn't do that to the 2500 and 3500 RAMs that compete with this truck. So actually, here we've got a lot more leg room, which is a huge advantage I think. We've got a couple of AC vents, a USB, and a USB C back here. Seat heater controls and a power outlet. These cup holders are reachable here, and there's a couple more in here. So yeah, this is really comfortable. Lots of spread out room for those long road trips. We're standing here at the back of the new Chevrolet Silverado HD, and this truck has a standard bed, but it's anything but standard. It's a couple of inches longer than it was last year, it's wider inside under the bed rails, and there are 12 tie downs-- three in each corner at different levels, so no matter how full you've got your truck, you'll be able to reach one. There are nine rubber sockets where you can put in additional tie down cleats if you need them. There are sockets in the bed floor for a gooseneck hitch or a fifth wheel hitch. There's a 110 outlet in one corner, lighting in another, and a place to plug in your 7 pin connector for your gooseneck hitch right below that. Of course, there's a 7 pin connector for your trailer here on the bumper, but there's also two additional pins. One is for a camera you can put inside the trailer, and the other is for a camera you can put on the back of your trailer. And then there are these corner bed steps that have been on it before, but they're bigger this year. You can wear big work boots and easily use them. And they've added another one in front of the rear tire so you can get into the front corner of the bed really easily, and reach in and tighten a tie down strap or get something out of there. And then this tailgate-- it's a power up, power down. There's just a lot going on here, and I think this is the best bed out there right now. So it comes down to this. The Silverado HD has great engines, transmissions. The chassis is great. All of those cameras. It's got everything it needs to make towing easy. As for the bed, there's multiple tie downs. It's a good size. There's all kinds of clever features. You couldn't ask for more. Inside-- well, it's not the most beautiful interior we've ever seen. What really matters is it's logical; it's easy to use. And that back seat-- it's humongous. All in all, what it all comes down to is the Silverado HD is a really strong truck. We haven't done a comparison test yet, but that will come soon enough. When it does, we expect the Silverado to give the other trucks in the segment a real run for their money. For more information, visit edmunds.com. And for more videos like this, click subscribe.

2020 Chevrolet Silverado 2500HD First Drive


Features & Specs

Base MSRP
$41,100
MPG & Fuel
N/A City / N/A Hwy / N/A Combined
Fuel Tank Capacity: 36.0 gal. capacity
Seating
6 seats
Drivetrain
Type: four wheel drive
Transmission: 6-speed shiftable automatic
Engine
V8 cylinder
Horsepower: 401 hp @ 5200 rpm
Torque: 464 lb-ft @ 4000 rpm
Basic Warranty
3 yr./ 36000 mi.
Dimensions
Length: 250.0 in. / Height: 79.8 in. / Width: 81.9 in.
Curb Weight: 6824 lbs.
Cargo Capacity, All Seats In Place: N/A

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Safety

Our experts’ favorite Silverado 2500HD safety features:

Teen Driver
Allows owners to keep tabs on secondary drivers by reporting driving behavior and limiting certain vehicle features.
Safety Alert Seat
Vibrates to warn the driver when the front or rear parking sensors, lane departure warning or forward collision warning is triggered.
Lane Departure Warning
Alerts the driver if the truck begins drifting outside its lane.


Chevrolet Silverado 2500HD vs. the competition

2020 Chevrolet Silverado 2500HD

2020 Chevrolet Silverado 2500HD

2019 Ram 2500

2019 Ram 2500

Chevrolet Silverado 2500HD vs. Ram 2500

Much like the Silverado 2500HD, the Ram 2500 is redesigned and all-new, with lots of modern tech and available creature comforts. Both trucks offer a wide range of trim levels and powerful diesel engines capable of pulling heavy trailers. The Ram can be decked out to be a little more luxurious, but a winner between these two may come down to personal preference.

Compare Chevrolet Silverado 2500HD & Ram 2500 features 

Chevrolet Silverado 2500HD vs. Ford F-250 Super Duty

One of our favorite vehicles in the class, the Ford F-250 is powerful, well equipped and spacious on the inside. The Chevrolet Silverado is newer, but Ford has countered with a variety of updates for 2020. As with the Ram comparison, picking between the Silverado and the F-250 will be difficult.

Compare Chevrolet Silverado 2500HD & Ford F-250 Super Duty features 

Chevrolet Silverado 2500HD vs. GMC Sierra 2500HD

One of the Silverado 2500HD's closest competitors comes from inside its General Motors family: the GMC Sierra 2500HD. The 2020 model is redesigned just like its Chevy brother, and they share a number of updates, including the available Duramax diesel. As is almost always the case, the GMC gets a few more luxury touches, and it may appeal to truck buyers who want a bit more refinement.

Compare Chevrolet Silverado 2500HD & GMC Sierra 2500HD features 

2020 Chevrolet Silverado 2500HD First Impressions

What is it?

The Chevrolet Silverado HD series consists of 2500HD and 3500HD models, but recent examples of each have slipped behind the competition in the all-important areas of towing, hauling and cabin space. The fully redesigned 2020 Chevrolet Silverado HD pickups incorporate significant changes that are aimed at correcting those basic shortcomings as well as some useful new standard features and clever options.

It all starts with significant updates to the HD's gasoline and diesel powertrains. Last year's base 6.0-liter gasoline V8 was the least powerful engine in the segment. That's now ancient history thanks to a new 6.6-liter gasoline V8 that makes 401 horsepower and a class-leading 464 lb-ft of torque. It's still paired with a six-speed automatic, but 84 extra lb-ft of torque goes a long way toward bridging the gaps between shifts.

The optional 6.6-liter V8 Duramax diesel engine takes the opposite approach. It carries over with 445 horsepower and 910 lb-ft of torque, but in this case Chevy replaced the six-speed automatic with a new Allison 10-speed automatic. The switch allows the already strong engine to be more effective via the use of smaller rpm steps between shifts. And this is no headline-grabbing change that applies only to the 3500HD dually. This sole diesel powertrain is available across the Silverado HD lineup.

Extra oomph leads to better towing and hauling, but there's more to the 2020 Silverado 2500HD than new powertrains. All Silverado HD frames have been significantly lengthened and strengthened. The extra length is the most noticeable in the crew cab's back seat as rear legroom has grown by 2.5 inches. Also, the frame stretch allows the standard cargo bed to be 3.3 inches longer. That bed is also far wider than the competition on the inside, and it benefits greatly from 12 standard tie-downs. These are easy to access via standard bed steps at all four corners of the bed.

Chevrolet kept going. Towing is such a big deal that it made extendable towing mirrors standard across the board on all 2500HD trucks. They are manually or power-extendable depending on the trim level you buy, but they all share the same large glass area and convex spot mirrors. Chevrolet also offers an Advanced Trailering System that can support up to 15 views through eight cameras. One such view is called Transparent Trailer, in which the image from a compatible camera mounted on the back of your trailer is electronically stitched together with the truck's tailgate camera image to make it appear that you are looking back at traffic through a trailer made of glass.

2020 Chevrolet Silverado 2500HD - Video Screen
2020 Chevrolet Silverado 2500HD
Why does it matter?

The 2500 series pickup market is hotly contested, but in recent years the Ford F-250 and Ram 2500 have edged ahead. Neither of them has optimized every element to the fullest, though. Chevrolet needed to make some big moves here, and it appears that it has.

Towing and hauling are indeed important in this segment, so Chevrolet has gone after this aspect aggressively. There's no doubt that the improved powertrains and useful bed enhancements will make its truck better. But Chevrolet seems intent on going beyond the numbers to make towing and hauling easier. And since 2500 series trucks are oftentimes weekday work vehicles that serve double duty as recreational workhorses on the weekend, the extra space in the crew cab will pay extra dividends when the "crew" is your friends and family.

2020 Chevrolet Silverado 2500HD - Front
2020 Chevrolet Silverado 2500HD
What does it compete with?

The Ford F-250 Super Duty is a strong product that is unique in its use of an aluminum body. It has always boasted a high payload and strong diesel tow ratings, but the towing capacity of its gasoline engine (which is rumored to be replaced soon) has slipped behind this new Chevy 2500HD. Also, Ford F-250 tow ratings are far more sensitive to which specific options you choose when configuring your truck.

Another strong player in the segment is the Ram 2500, which is also fully redesigned for 2020. It boasts a potent new diesel engine, but the 2500 doesn't get the marquee 1,000 lb-ft version everyone is talking about. Instead, the Ram 2500's version of the Cummins turbodiesel makes far less power and torque than the Silverado 2500HD, and it also makes do with a six-speed automatic. Ram 2500 maximum tow ratings are similar to those of the Chevy but, like the Ford, the actual capacity is highly dependent on the selection of certain options.

There's also the GMC Sierra 2500HD, the Silverado HD's dressier cousin. Everything is essentially the same here, but it offers a few premium features and options. The Denali trim level is perhaps the most obvious of these. But the GMC 2500HD also offers the MultiPro tailgate that was first seen on the Sierra 1500. This feature may be even more compelling on the 2500HD because the 6.9-foot standard bed is the shortest offering, which means you'll be able to utilize the MultiPro's load-stop feature to corral 8-foot sheets of construction material even with the standard bed.

2020 Chevrolet Silverado 2500HD - Action Front 3/4
2020 Chevrolet Silverado 2500HD
How Does It Drive?

We drove gasoline and diesel versions of the 2500HD. Both were 4WD crew-cab trucks with the 6.9-foot standard bed. But they did represent different trim levels, so we encountered differences that went beyond the powertrains. And we drove both with and without heavy trailers.

Right off, we were reminded that any empty 2500 series truck will feel skittish at the back when driven over bumps and washboard dirt roads. No surprise there. But what we'd forgotten was how well the front end stays composed in the same situations. Unlike the competition from Ram and Ford that use solid-axle front ends, the Chevrolet 2500HD rides on front independent suspension, with long, low-mounted torsion springs. The low unsprung mass of this layout pays huge dividends here.

The improvements brought about by independent front suspension also carry over into steering. The Silverado 2500HD does use recirculating ball steering to handle extreme loads, but it stays nicely composed on rough roads, and it does not blindly follow ruts worn into the pavement by log trucks. But here a difference emerges in terms of steering feel. The three lowest trims use a traditional hydraulic system that makes them feel about as vague as any heavy truck's steering. But the LTZ and the High Country use a different power-assist system called Active Hydraulic Assist, which gives the steering much more natural buildup and better on-center feel that mimics that of rack-and-pinion.

2020 Chevrolet Silverado 2500HD - Rear 3/4
2020 Chevrolet Silverado 2500HD
What Is the Interior Like?

Designwise, the interior of the Silverado 2500HD is essentially the same as the one in the 2019 Silverado 1500 that Chevy introduced last year. The design, layout and switchgear are utterly familiar and, it must be said, a bit underwhelming. Some of the knobs and their associated labels are small, and the central touchscreen doesn't take full advantage of the available space. There is a good logic to how it all works, though, and a nicely executed head-up display is available as an option. These negative points may be less important to work-minded heavy-duty customers than they are to 1500 series buyers, but we're not certain of that. 

The seats are quite comfortable, the driving position is highly configurable, and passenger space is immense. As previously mentioned, crew-cab versions of the 2500HD ride on a wheelbase that has been stretched by 5.2 inches, and that results in 2.5 additional inches of rear passenger legroom. On paper, that's a mere two-tenths of an inch less than the class-leading F-250, but the Chevrolet has an advantage when it comes to front legroom. Look at front and rear legroom together and the Chevy takes the win.

The new Chevy 2500HD's crew cab enjoys a clear roominess advantage over the Ram 2500 crew cab because Ram's freshly redesigned 2020 HD trucks will not utilize the enlarged crew cab it developed for the Ram 1500. Why? Ram HD trucks have always offered a Mega Cab configuration with reclining rear seats, but even that offers a bit less rear legroom than the Chevy's new crew cab. Ram may have rationalized this strategy internally, but from a consumer standpoint it makes comparisons confusing. The Ram 2500's cabin still lacks a telescoping steering wheel, too.

2020 Chevrolet Silverado 2500HD - Dashboard
2020 Chevrolet Silverado 2500HD
What About Cargo and Towing?

The powertrain differences didn't become readily apparent until we were towing. The gasoline V8 felt plenty powerful but, unsurprisingly, it did start to feel like it was working hard on a grade we were driving up (at an elevation of 7,000 feet, it should be noted). As expected, the turbodiesel felt far more effortless here despite towing a boxier and heavier trailer.

Both transmissions are equally adept at regulating downhill speed, although the extra gears in the diesel's 10-speed (not to mention its exhaust brake) did make up for the diesel's relative lack of natural engine braking. Chevrolet transmission calibrations have always impressed us in the way they downshift to hold speed on downgrades, and these two are no exception.

Through it all, the tow mirrors proved to be fantastic, and we could not stop playing with the camera system. The Transparent Trailer feature is as cool as it sounds, but the unexpected part is that the view automatically changes to a camera pointing back down the sides when you signal for a turn. Once you straighten out, the Transparent Trailer view automatically resumes. There are also straight-down views that use the cameras at the nose of the truck and the tail of the trailer, which help you drive within inches of an obstacle you cannot otherwise see because of the trailer or the broad hood.

As for cargo, the bed steps near the front corners make it easy to reach in and hook something to one of the tie-downs. Deployable versions of this have been sold as an accessory that hangs down below the body, but these are standard items that are permanently molded right into the bed sides at a more effective height. We've never seen anything quite like them before, but now they seem absolutely essential for any HD truck.

Compared to the competition, 2020 Chevrolet Silverado 2500HD cargo and tow ratings are far less dependent on the purchase of certain options. It mostly comes down to the engine and the cab-bed configuration you choose. The maximum diesel rating is 18,600 pounds, and the maximum gasoline rating is 17,400 pounds. These are for RWD regular cab trucks. Crew-cab and 4WD versions typically tow a bit less because they weigh more. More than anything, though, Chevy 2500HD tow ratings are up significantly over last year. Diesel crew-cab ratings are between 3,000 and 4,000 pounds higher than last year.

Chevrolet is unique in helping you sort out a given truck on a dealer's lot because each truck has a VIN-specific plate in the doorjamb that lists that truck's payload and gross combined weight rating (GCWR). Tow ratings vary with the weight of people and payload, but the GCWR underwrites it all. It is the one number that determines your tow rating after you subtract the weight of your loaded truck. We find it odd that every truckmaker does not do this, but for now it is a General Motors exclusive.

2020 Chevrolet Silverado 2500HD - Action Front 3/4 - 2
2020 Chevrolet Silverado 2500HD
What Else Should I Know?

Numerous changes make the 2020 Chevrolet Silverado 2500HD a strong choice. Some are regional in nature. Those who would fit a snowplow will appreciate how the lower bumper fascia has a removable panel that facilitates the installation of a snowplow. The engine block heater socket is located on the side of the front bumper where you can get at it without opening the hood.

Everyone will like how the diesel's DEF fill port is now under the fuel flap where it belongs instead of under the hood. (It's about time, GM.) Those who buy a 4WD truck will like the new "4 Auto" setting that will automatically engage and disengage 4x4 as conditions dictate. A smaller subset of buyers will appreciate that the Chevy can be equipped with a factory-option power take-off, something the competition doesn't offer.

The Silverado 2500HD will be offered in five trim levels: Work Truck, Custom, LT, LTZ and High Country. The regular cab is back, and you can get a double cab or the crew cab. As for fuel consumption ratings, there aren't any. Heavy-duty pickups like this are still exempt from fuel economy testing and labeling.

2020 Chevrolet Silverado 2500HD - Front 3/4
2020 Chevrolet Silverado 2500HD
EdmundsEdmunds says

The 2019 Silverado 1500 didn't light our world on fire because its interior didn't compare well to the brilliant Ram 1500, and it didn't stand out when it came to towing and hauling. The heavy-duty market is another story. The interior niceties may matter less here, and Ram left its best crew cab at home. More than anything, though, the 2020 Chevrolet Silverado 2500HD now has strong new powertrains that post competitive towing and hauling numbers. It's also packed with clever features that make towing and hauling less of a chore. Bring on the heavy-duty version of our Big Three truck comparison test. 


FAQ

Is the Chevrolet Silverado 2500HD a good car?

The Edmunds experts tested the 2020 Silverado 2500HD both on the road and at the track. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Chevrolet Silverado 2500HD. Learn more

What's new in the 2020 Chevrolet Silverado 2500HD?

According to Edmunds’ car experts, here’s what’s new for the 2020 Chevrolet Silverado 2500HD:

  • Redesigned for 2020
  • Significantly increased towing and payload capabilities
  • More spacious back seat
  • Part of the fourth Silverado HD generation introduced for 2020
Learn more

Is the Chevrolet Silverado 2500HD reliable?

To determine whether the Chevrolet Silverado 2500HD is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Silverado 2500HD. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Silverado 2500HD's average consumer rating to that of competing vehicles. Learn more

Is the 2020 Chevrolet Silverado 2500HD a good car?

There's a lot to consider if you're wondering whether the 2020 Chevrolet Silverado 2500HD is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 Silverado 2500HD is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more

How much should I pay for a 2020 Chevrolet Silverado 2500HD?

The least-expensive 2020 Chevrolet Silverado 2500HD is the 2020 Chevrolet Silverado 2500HD Work Truck 4dr Crew Cab SB (6.6L 8cyl 6A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $38,300.

Other versions include:

  • LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) which starts at $53,300
  • LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) which starts at $44,600
  • High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) which starts at $61,100
  • Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) which starts at $43,600
  • Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) which starts at $41,100
  • Work Truck 4dr Crew Cab 4WD LB (6.6L 8cyl 6A) which starts at $41,300
  • LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A) which starts at $44,800
  • LTZ 4dr Crew Cab 4WD LB (6.6L 8cyl 6A) which starts at $53,500
  • Work Truck 4dr Crew Cab LB (6.6L 8cyl 6A) which starts at $38,500
  • LT 4dr Crew Cab SB (6.6L 8cyl 6A) which starts at $41,800
  • LTZ 4dr Crew Cab SB (6.6L 8cyl 6A) which starts at $50,500
  • LT 4dr Crew Cab LB (6.6L 8cyl 6A) which starts at $42,000
  • LTZ 4dr Crew Cab LB (6.6L 8cyl 6A) which starts at $50,700
  • Work Truck 4dr Crew Cab SB (6.6L 8cyl 6A) which starts at $38,300
  • Custom 4dr Crew Cab 4WD LB (6.6L 8cyl 6A) which starts at $43,800
  • High Country 4dr Crew Cab 4WD LB (6.6L 8cyl 6A) which starts at $61,300
  • Custom 4dr Crew Cab LB (6.6L 8cyl 6A) which starts at $41,000
  • Custom 4dr Crew Cab SB (6.6L 8cyl 6A) which starts at $40,800
Learn more

What are the different models of Chevrolet Silverado 2500HD?

If you're interested in the Chevrolet Silverado 2500HD, the next question is, which Silverado 2500HD model is right for you? Silverado 2500HD variants include LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), and Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A). For a full list of Silverado 2500HD models, check out Edmunds’ Features & Specs page. Learn more

More about the 2020 Chevrolet Silverado 2500HD

2020 Chevrolet Silverado 2500HD Crew Cab Overview

The 2020 Chevrolet Silverado 2500HD Crew Cab is offered in the following styles: LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), Work Truck 4dr Crew Cab 4WD LB (6.6L 8cyl 6A), LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A), LTZ 4dr Crew Cab 4WD LB (6.6L 8cyl 6A), Work Truck 4dr Crew Cab LB (6.6L 8cyl 6A), LT 4dr Crew Cab SB (6.6L 8cyl 6A), LTZ 4dr Crew Cab SB (6.6L 8cyl 6A), LT 4dr Crew Cab LB (6.6L 8cyl 6A), LTZ 4dr Crew Cab LB (6.6L 8cyl 6A), Work Truck 4dr Crew Cab SB (6.6L 8cyl 6A), Custom 4dr Crew Cab 4WD LB (6.6L 8cyl 6A), High Country 4dr Crew Cab 4WD LB (6.6L 8cyl 6A), Custom 4dr Crew Cab LB (6.6L 8cyl 6A), and Custom 4dr Crew Cab SB (6.6L 8cyl 6A). Chevrolet Silverado 2500HD Crew Cab models are available with a 6.6 L-liter gas engine, with output up to 401 hp, depending on engine type. The 2020 Chevrolet Silverado 2500HD Crew Cab comes with four wheel drive. Available transmissions include: 6-speed shiftable automatic. The 2020 Chevrolet Silverado 2500HD Crew Cab comes with a 3 yr./ 36000 mi. basic warranty, a 5 yr./ 60000 mi. roadside warranty, and a 5 yr./ 60000 mi. powertrain warranty.

What do people think of the 2020 Chevrolet Silverado 2500HD Crew Cab?

Consumer ratings and reviews are also available for the 2020 Chevrolet Silverado 2500HD Crew Cab and all its trim types. Overall, Edmunds users rate the 2020 Silverado 2500HD Crew Cab 3.7 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2020 Silverado 2500HD Crew Cab.

Edmunds Expert Reviews

Edmunds experts have compiled a robust series of ratings and reviews for the 2020 Chevrolet Silverado 2500HD Crew Cab and all model years in our database. Our rich analysis includes expert reviews and recommendations for the 2020 Silverado 2500HD Crew Cab featuring deep dives into trim levels including LTZ, LT, High Country, etc. with careful analysis around pricing, features, performance, mpg, safety, interior, and driving and performance. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

Read our full review of the 2020 Chevrolet Silverado 2500HD Crew Cab here.

Our Review Process

This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

What's a good price for a New 2020 Chevrolet Silverado 2500HD Crew Cab?

2020 Chevrolet Silverado 2500HD Crew Cab Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

The 2020 Chevrolet Silverado 2500HD Crew Cab Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $47,825. The average price paid for a new 2020 Chevrolet Silverado 2500HD Crew Cab Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is trending $3,810 below the manufacturer’s MSRP.

Edmunds members save an average of $3,810 by getting upfront special offers. The estimated special offer price in your area is $44,015.

The average savings for the 2020 Chevrolet Silverado 2500HD Crew Cab Custom 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is 8% below the MSRP.

2020 Chevrolet Silverado 2500HD Crew Cab Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

The 2020 Chevrolet Silverado 2500HD Crew Cab Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $50,080. The average price paid for a new 2020 Chevrolet Silverado 2500HD Crew Cab Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is trending $3,993 below the manufacturer’s MSRP.

Edmunds members save an average of $3,993 by getting upfront special offers. The estimated special offer price in your area is $46,087.

The average savings for the 2020 Chevrolet Silverado 2500HD Crew Cab Work Truck 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is 8% below the MSRP.

2020 Chevrolet Silverado 2500HD Crew Cab LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

The 2020 Chevrolet Silverado 2500HD Crew Cab LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $57,855. The average price paid for a new 2020 Chevrolet Silverado 2500HD Crew Cab LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is trending $4,636 below the manufacturer’s MSRP.

Edmunds members save an average of $4,636 by getting upfront special offers. The estimated special offer price in your area is $53,219.

The average savings for the 2020 Chevrolet Silverado 2500HD Crew Cab LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is 8% below the MSRP.

2020 Chevrolet Silverado 2500HD Crew Cab LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

The 2020 Chevrolet Silverado 2500HD Crew Cab LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $69,665. The average price paid for a new 2020 Chevrolet Silverado 2500HD Crew Cab LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is trending $5,607 below the manufacturer’s MSRP.

Edmunds members save an average of $5,607 by getting upfront special offers. The estimated special offer price in your area is $64,058.

The average savings for the 2020 Chevrolet Silverado 2500HD Crew Cab LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is 8% below the MSRP.

2020 Chevrolet Silverado 2500HD Crew Cab High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

The 2020 Chevrolet Silverado 2500HD Crew Cab High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $75,910. The average price paid for a new 2020 Chevrolet Silverado 2500HD Crew Cab High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is trending $6,124 below the manufacturer’s MSRP.

Edmunds members save an average of $6,124 by getting upfront special offers. The estimated special offer price in your area is $69,786.

The average savings for the 2020 Chevrolet Silverado 2500HD Crew Cab High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A) is 8.1% below the MSRP.

Shop with Edmunds for perks and special offers on new cars, trucks, and SUVs near Ashburn, VA. Doing so could save you hundreds or thousands of dollars. Edmunds also provides consumer-driven dealership sales and service reviews to help you make informed decisions about what cars to buy and where to buy them.

Which 2020 Chevrolet Silverado 2500HD Crew Cabs are available in my area?

2020 Chevrolet Silverado 2500HD Crew Cab Listings and Inventory

Simply research the type of used car you're interested in and then select a car from our massive database to find cheap used cars for sale near you. Once you have identified a vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the 2020 Chevrolet Silverado 2500HD Crew Cab.

Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2020 Chevrolet Silverado 2500HD Crew Cab for sale near you.

Can't find a new 2020 Chevrolet Silverado 2500HD Silverado 2500HD Crew Cab you want in your area? Consider a broader search.

Find a new Chevrolet for sale - 4 great deals out of 24 listings starting at $21,472.

Why trust Edmunds?

Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including all models of the 2020 Chevrolet Silverado 2500HD Crew Cab and all available trim types: Custom, LTZ, LTZ, etc. Rich, trim-level features & specs and options data tracked for the 2020 Chevrolet Silverado 2500HD Crew Cab include (but are not limited to): MSRP, available incentives and deals, average price paid, warranty information (basic, drivetrain, and maintenance), features (interior and exterior color, upholstery, bluetooth, navigation, cruise control, parking assistance, lane sensing, keyless ignition, satellite radio, folding rears seats,run flat tires, wheel type, tire size, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, torque, engine displacement, transmission), fuel economy and MPG (city, highway, and combined, fuel capacity, range), vehicle dimensions (interior cabin space, vehicle length and width, seating capacity, cargo space). Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, vehicle dimensions, consumer rating, edmunds expert review, safety rating, and color.

What is the MPG of a 2020 Chevrolet Silverado 2500HD Crew Cab?

2020 Chevrolet Silverado 2500HD Crew Cab LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), 6-speed shiftable automatic, regular unleaded

2020 Chevrolet Silverado 2500HD Crew Cab LT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), 6-speed shiftable automatic, regular unleaded

2020 Chevrolet Silverado 2500HD Crew Cab High Country 4dr Crew Cab 4WD SB (6.6L 8cyl 6A), 6-speed shiftable automatic, regular unleaded

EPA Est. MPGN/A
Transmission6-speed shiftable automatic
Drive Trainfour wheel drive
Displacement6.6 L
Passenger VolumeN/A
Wheelbase158.9 in.
Length250.0 in.
Width81.9 in.
Height79.8 in.
Curb Weight6852 lbs.

Should I lease or buy a 2020 Chevrolet Silverado 2500HD?

Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

Check out Chevrolet lease specials