Vehicle2011 Chevrolet Cruze Eco 4dr Sedan (1.4L 4cyl Turbo 6M)
I have been a GM owner for the past 12 years and was always very pleased!! was looking to downgrade one vehicle because of the price of gas and I was drawn to that Ethnic add in a nursing home (VERY POOR TASTE) where the bottom line was 42 avg mpg!!
I own this ECO cruze for 2 months now and from day one I had an avg mpg of 19...a far cry from the adds!! I brought the vehicle in 5 times for the same problem and they continue to tell me all is running correctly and does not qualify for the lemon Law!!
The law states that if you bring in your car for three (3) times for the SAME reason and they cnnot fix it...you are entitled to a refund or replacement!!
want a repalcement
Best Featuresand Chevy corporate in the Phillipines..not even buying AMERICAN as they outsource!! They continue to tell me to date everything id running fine and case is closed..Is this the GM us Americans's are used to getting great service from??? In addition,,there is zero space in the back seats and the passenger seat is very narrow and uncomfortable I should have followed my gut and stayed with the Sonata
Worst FeaturesRetrain your employees in proper customer service skills.. Stop outsourcing calls when people are begging for jobs in the US!!!
on 02/28/12 15:45 PM (PST)
Make sure that you manually calculate the mileage- don't let the stupid computer figure out your mileage. I have a friend with a Chevy Sonic 1.8L/ 5sp where the computer tells him he gets 20.5 MPG in mostly city. That's off by about 3 MPG on the low side. More than anything, what you need to know is if there is actually something wrong with the car. YOU NEED DATA. Top off the tank, head out on the highway, set the cruise to 65, shut off the AC, drive alone, try not to climb any hills or mountains, breathe on the gas to accelerate, and go about 300 miles. Then, MANUALLY calculate your mileage. If you don't know how, learn, it's easy. If you are getting in the neighborhood of 42 MPG, then your car is probably fine and you can relax. Change your driving style back home and your mileage should get better. However, if you are only getting say, 32 on the trip, then you know something is wrong for sure. I know, it's kind of a waste of gas, but to me it would be worth it to know for sure if my engine is functioning properly or not.Report it
on 07/29/11 16:52 PM (PDT)
This guy is obviously a Honda owner who is mad that he paid twice the price for something half as nice.Report it
on 06/17/11 17:20 PM (PDT)
Hey dude, maybe you should learn to drive your car. That 42mpg is highway, cruise set at 65mph or so, no hills, no A/C. That is the way they are rated. If you are driving around town with your foot pretty much to the floor, you are going to get low fuel economy. I have a Focus, 2011. It's rated for 34mpg on the highway. If I drive around town, or mixed city/highway I'll get 26-28mpg. Lower if all city. If I drive on a long highway trip, cruise at 75 I'll get 35-36mpg. Your driving style DOES affect your fuel economy. Use a lighter foot around town, do more highway driving, use cruise control, and it will improve.Report it
on 09/21/11 01:10 AM (PDT)
If the dealer is the "They" who is telling you the Lemon Law does not apply, I suggest contacting an attorney. You may be entitled to additional compensation if they're lying to you, and IF you document it with a miniature video recorder [ebay] Check with counsel first. Good LuckReport it
on 05/26/11 18:42 PM (PDT)
Wow! I have have the exact opposite results with my Cruze and it not even the ECO Model. I have the 1LT RS with the 6speed auto and I am getting a combined average MPG of35 to 37 MPG. I wish I had gotten the ECO Model. I have friends who have the ECO and their auto transmission is producing Combined averages in excess of 40 MPG and on the HWY they are approaching 50 MPG. Those with the manual transmission ECO should be beating these numbers big time. I have found that going easy on the accelerator really increases the MPG averages. I tried a test where I really put my foot into it and my combined averages never dropped below 26 MPG. You may have a problem but one thing for sure is you are in a minority. I wish you all the best.Report it
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