2015 Chevrolet Colorado: Service, Recalls, and an Impressive Dealer Experience
August 24, 2015
Back in April we had the oil changed for the first time in our 2015 Chevrolet Colorado. Then in mid-June, we took it back to the dealer to address the loose seat recall and a TSB for loose wires in the footwell.
When the truck hit 15,000 miles in Wyoming, it reminded me that it was time for its second service. I took it to Selman Chevrolet the day after our return for an oil change and to address two more recalls.
I showed up at Selman with no appointment and a truck covered in 3,700 miles of Wyoming road grime and cow manure splatter. Honestly, I was embarrassed to deliver it in that condition, but I needed the work done that day and washing can happen anytime. It didn't faze my service advisor, Brandon Sky. He said he'd have the job done later that day and offered a complimentary car wash. I accepted. Sheepishly.
Selman changed the oil and filter for free thanks to Chevy's complimentary maintenance program which offers two years or 24,000 miles of routine maintenance (Chevy has since reduced the program's terms). Two recalls including 14586, which relocates an electrical harness to avoid contact with brake lines, and 14888, which replaces the front brake calipers, were also handled in that time.
Brandon called mid-day to say the truck was ready. When I picked it up at 4:30, it was washed and looked brand new. It cost us nothing. This is how all dealer visits should go. Nice work, Selman.
Josh Jacquot, Senior Editor