GM's Enhanced Smartphone App Warns Owners of Recalls | Edmunds

GM's Enhanced Smartphone App Warns Owners of Recalls


DETROIT — An enhanced smartphone app from General Motors lets owners check whether their vehicles are subject to any open recalls.

Cadillac, Buick, Chevrolet and GM will launch advertising announcing the new enhanced smartphone app on July 18. Dealers will help vehicle buyers download the upgraded app beginning on that date.

The app will be offered under GM's brands as myGMC, myChevrolet, myBuick and myCadillac.

The new app will direct the vehicle owner to their preferred dealership for repairs if there is an open recall.

The app debuts at a time of record recalls, including the ongoing Takata recall for airbags that may explode with too much force, shooting metal shrapnel at vehicle occupants.

GM spokeswoman Deana Alicea told Edmunds the new app is available for most 2010 model year and newer Chevrolet, Buick, GMC and Cadillac vehicles. All OnStar subscribers with applicable vehicles have access to the new app as part of their subscription.

Owners of new 2016 vehicles receive the app for free for five years when a customer decides to have their vehicle connected as part of the OnStar basic plan.

For customers with a 2011 vehicle or newer model that are not current OnStar subscribers, the app can be accessed by activating the Three Years on Us plan, Alicea said.

The new branded apps replace OnStar's RemoteLink app and combine its features. That app allows owners to remotely lock or start their cars, manage their vehicles' wireless-data plans and find local merchants.

The new app includes a "Check for Recalls" tab at the bottom of the "Vehicle Status" section.

Alicea said the new app also has been designed to be a platform for the growth of future mobile services.

Vehicle owners also can check the National Highway Traffic Safety Administration's VIN Lookup Tool to find out if their vehicle is subject to an open recall.

Federal safety regulators say vehicle owners should make such a check a part of their monthly routine.

Edmunds says: This app provides an easy way for consumers to be aware of recalls and get their vehicle into the dealership quickly for repairs.

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