Feds Probe 938,000 Ford Vehicles, Including 2010-'12 Fusion, After Steering Complaints | Edmunds

Feds Probe 938,000 Ford Vehicles, Including 2010-'12 Fusion, After Steering Complaints


Just the Facts:
  • NHTSA has opened an investigation into an estimated 938,000 Ford vehicles, including the 2010-'12 Ford Fusion, Lincoln MKZ and 2010-'11 Mercury Milan, following 508 consumer complaints about steering.
  • The vehicles are equipped with rack-mounted electric power assisted steering.
  • "The electric power assisted steering can suddenly fail while driving, resulting in increased steering effort," NHTSA said.

WASHINGTON The National Highway Traffic Safety Administration (NHTSA) has opened an investigation into an estimated 938,000 Ford vehicles, including the 2010-'12 Ford Fusion, Lincoln MKZ and 2010-'11 Mercury Milan, following 508 consumer complaints about steering.

The vehicles are equipped with rack-mounted electric power assisted steering.
"The electric power assisted steering can suddenly fail while driving, resulting in increased steering effort," NHTSA said.

The federal safety agency said four of the complaints allege the steering assist failure resulted in increased steering efforts that contributed to a loss of control and crash.

"Many of the complaints indicated observing a power steering warning message as the failure occurred," NHTSA said in its summary of the probe. "In some cases, the condition was corrected by turning the vehicle off and restarting. However, many reports indicate the condition returned again after restart."

Ford spokeswoman Kelli Felker told Edmunds that the automaker is cooperating in the investigation.

The cars have not been recalled. NHTSA has opened a preliminary evaluation, an action that sometimes results in a vehicle recall.

Edmunds says: Consumers will have to wait for federal safety regulators to finish their work before taking any action. But if you have an immediate concern, it's best to contact your dealer.

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