I recently had this car for an extended rental covering nine days and 1200 miles, so I hope my review holds some weight. When I first got on the road in this Cadillac, I was thoroughly impressed and thought GM has come a long way since the last time I had regular use of another GM vehicle in the late 90's. This Cadillac had good power, good braking, decent handling and road feel. The HID headlights light up everything on the road, but get used to the flashing from oncoming cars thinking you have your high beams on. The 6-speed transmission is good but is no match to an 8-speed ZF transmission. The interior is very nicely appointed, but the infotainment/climate control is extremely cumbersome. Buttons would not register depresses or would be delayed. Adjusting the audio volume with buttons that had a delay couldn't be more annoying. The large LCD screen showed fingerprints all over and there is color banding if viewed thru polarized sunglasses. The hidden compartment behind the controls was too easily opened when inadvertently touched. The Bluetooth connection also intermittently would not play audio from an iPhone and would require an effort to disconnect and reconnect. Which leads me to review the worst design flaw of this vehicle: the "smart" key. The locking algorithm of the car allows the user to lock the key inside the car with no ability to unlock the car. I experienced this when I had the key in my hiking backpack, walked up and opened the trunk where I placed said pack and key inside the trunk and closed the trunk. Doing so, locks the trunk without alarm and does not unlock the trunk and/or doors. No other smartkey equipped car I've experienced would allow the user to do this, and I cannot believe GM engineers did not think of this all-too-common scenario. Even a 2007 Toyota Prius would unlock the cabin doors if it detects the user closing the hatch with the key inside the hatch. Overall, this was a nice effort by GM in producing a luxury vehicle to compete with the Japanese and German manufacturers, but it still misses in the fine details that make a good car a great car.
I have had the car 2.5 years and have driven 24,000 miles. I have never had to take it to the shop and it is a nice riding car. Personally i wish for a more simpler entertainment system, with buttons, but the CUE system does have a sexy look about it. Overall the car is roomy and comfortable, super quiet on the highway, and gets excellent highway mileage. I am surprised there are a couple of reviews on here with quality issues, because my car is still flawless and like new.
My 2014 Red Cadillac XTS was delievered in Sept 2013 and I now have 1500 trouble free miles on my car. I have purchased over a dozen new cars over the last 40 years and only my Porches were this reliable out of the gate. It is so quiet I accidentaly left the motor running when my wife and I went to lunch - it was still running when we returned - there is no key. It is a better value for your money than the Mercedes E Class, BMW 5 or the new 2014 Cadillac CTS Sedan. On April 8th 2017 - I sold my great XTS and bought an even Greater CT 6 - the only thing wrong with the Cadillac CT 6 is that GM and Cadillac don't know how to advertise their cars like Lexus, BMW and Mercedes - if they did - the CT 6 would be blowing them all away on Sales.
Worst new car I've ever bought, and I've had at least 25. Where to start. Cue system impossible, I wonder how many drivers have died trying to turn on radio. Voice recognition non existant my lg cell phone never misses a beat but caddy has never caught on, I don't even try anymore. At 500 miles had to buy a new tire that ruptured, i must have ran over something no warranyy. At 14000 miles original tires wouldn't pass inspection, worn out, no warranty because they are performance tires. So had to pay for set of tires. I bought nokian and after 15000 more miles the nokian still look like new. Glove compartment door froze shut, dealer had to tear glove door off and replace. Side detection radar stuck on and kept side marker lights on even with car off and locked, had to replace system. Head light burnt out and informed they have to take front bumper off to replace headlight. If not under warranty that's 225.00 to just remove and replace bumper for a headlight, doesn't include parts. Latest is brakes squeal so loud people on sidewalk stop and look. Had to replace all the pads and rear rotors. Rotors were "delaminating". Like the tires, pads aren't part of bumper to bumper warranty, 75.00 dollars for pads. Honestly, i'm not hard on vehicles, this car just sucks. Oh, depreciation is insane, i'm losing value at the rate of 1000.00 a month. Am I down on gm, no, I have a gmc truck that's tops. So if your thinking about this caddy run like hell....