My 2014 Red Cadillac XTS was delievered in Sept 2013 and I now have 1500 trouble free miles on my car. I have purchased over a dozen new cars over the last 40 years and only my Porches were this reliable out of the gate. It is so quiet I accidentaly left the motor running when my wife and I went to lunch - it was still running when we returned - there is no key. It is a better value for your money than the Mercedes E Class, BMW 5 or the new 2014 Cadillac CTS Sedan.
I recently had this car for an extended rental covering nine days and 1200 miles, so I hope my review holds some weight.
When I first got on the road in this Cadillac, I was thoroughly impressed and thought GM has come a long way since the last time I had regular use of another GM vehicle in the late 90's. This Cadillac had good power, good braking, decent handling and road feel. The HID headlights light up everything on the road, but get used to the flashing from oncoming cars thinking you have your high beams on. The 6-speed transmission is good but is no match to an 8-speed ZF transmission.
The interior is very nicely appointed, but the infotainment/climate control is extremely cumbersome. Buttons would not register depresses or would be delayed. Adjusting the audio volume with buttons that had a delay couldn't be more annoying. The large LCD screen showed fingerprints all over and there is color banding if viewed thru polarized sunglasses. The hidden compartment behind the controls was too easily opened when inadvertently touched. The Bluetooth connection also intermittently would not play audio from an iPhone and would require an effort to disconnect and reconnect.
Which leads me to review the worst design flaw of this vehicle: the "smart" key. The locking algorithm of the car allows the user to lock the key inside the car with no ability to unlock the car. I experienced this when I had the key in my hiking backpack, walked up and opened the trunk where I placed said pack and key inside the trunk and closed the trunk. Doing so, locks the trunk without alarm and does not unlock the trunk and/or doors. No other smartkey equipped car I've experienced would allow the user to do this, and I cannot believe GM engineers did not think of this all-too-common scenario. Even a 2007 Toyota Prius would unlock the cabin doors if it detects the user closing the hatch with the key inside the hatch.
Overall, this was a nice effort by GM in producing a luxury vehicle to compete with the Japanese and German manufacturers, but it still misses in the fine details that make a good car a great car.
I own a 2014 XTS, but it's the same basic car. I started with a 2013 XTS but it was so riddled with problems that Cadillac bought it back under Lemon Law and put me in a 2014 XTS. I haven't had the problems with the 2014 that I had with the 13, but it has it's own problems that can't be corrected like a radio that won't stay off when you turn it off. Well about two times a year it will stay off, but it goes back to the "stay on" mode, and Cadillac says that's "normal" and there's nothing wrong. Well then, why does it stay off every now and then. Which version should be believed? Next would be the ride...in a word horrible! This car rides like an old pickup truck from the 50's. You feel EVERY bump and dip in the road, so much for the "Magnetic Ride Control" that's supposed to read the road a thousand times a second to avoid the bumps and dips...it doesn't! Also the tires pick up and transmit a loud noisy sound to the cabin...on even the best of roads. Last would be the resale value. My car just turned 16,000 miles and is in excellent condition, and according to Kelly Blue Book, it's worth $30,000 less than it cost in two model years. It must be a really hard sell on the used market. Potential buyers are smarter than I was, and they know what a disaster this car really is and avoid it. I wish I had.
Vsport Platinum 4dr Sedan AWD (3.6L 6cyl Turbo 6A)
This is my fifth new Caddy since 1990 and the best so far. I sprung the extra cost for the Platinum/Twin Turbo. Besides the great power (better than my previous Northstar engines), with the Platinum you get most of the goodies included. I do not have automatic parallel parking or rear seat DVD, and did not want them either. This is the car you could drive from coast to coast in comfort. The only sedan trunk I've ever had bigger than this car was an old Mercury Marquis. The only trouble I've had is with a couple pieces of dashboard trim. Even people who aren't in to cars say it's beautiful, especially the interior (jet black with wheat inserts). Occasionally I'll experience an electronic gremlin that will (for example) shut off the lane departure system without my pressing the button. It's obvious when it happens and easy to reset. Not worth a trip to the dealer. My wife owns a 2016 Lexus, and the electronics are much more confusing than on the Caddy. Just read the manuals! The adaptive cruise control is amazing. The brakes come to very quick stops if needed. the front end at night especially is a head turner. I've seen the new CT6 (the big new flagship, not to be confused with the smaller CTS) in person and it's a great car, but it does not detract from my XTS owner ship. (Maybe in a few more years...!) I've logged about 29K miles so far. I read the Cadillac forums, which are mostly posts by those with gripes, but I have experienced very few of the problems I have read about. Not one serious issue yet, mostly routine maintenance and a couple of minor recalls that all cars can have. The Bose "Centerpoint" surround radio sounds fantastic. The ride is smooth, the car handles well, and it has more reserve power than anyone needs. I find that Caddys (maybe GM in general) have well-calibrated gadgets (blind spot, cruise, etc.) that work well. Our new Lexus has the same gizmos, but somehow are not "spot on" like those in Caddys. Big Caddys have always just "felt right" to me.