1 of 1 people found this review helpful
By Maregaret on
Vehicle2005 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
ReviewI have enjoyed my SRX and like any other car it needed to be serviced, but this one has been in more than I had hoped. I believe Cadillac makes sound vehicles, but need to improve the quality of their dealership mechanical services. I was in 5 times just for a seat belt issue. The car also blew a cylinder at about 20,000 miles and the dealership failed to replace the oil in the vehicle when they repaired it. Had to bring it in again. They blamed it on me. Used 3 different dealerships over the so far and was not happy with any. Never had this type of problem with other makes of vehicle that I owned. Won't purchase another one because of the dealership service.
Best FeaturesPick up and road handling.
Worst FeaturesThe Cadillac company NEEDS TO IMPROVE the type of mechanical service being provided to owners of their cars, especially in Connecticut.
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