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2024 Cadillac Escalade Consumer Reviews

3.7 out of 5 stars
23 reviews

Pricing

Edmunds suggests you pay
$71,143
Prices based on sales in VA thru 3/30/26
Final assembly in USA

We have a limited number of reviews for the 2024 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
4 out of 5 stars

Beautiful Car then Major Engine Failure!

David Holihan, 12/28/2021
2021 Cadillac Escalade Premium Luxury Platinum 4dr SUV (6.2L 8cyl 10A)
44 of 47 people found this review helpful

First off the car: We ordered it from scratch, waited six months and have been rewarded with a wonderful car. We love it. Beautiful in every way, quiet, smooth, powerful, well thought out, I could go on and on. The super cruise control is just that. IT WORKS! It makes long distance driving so much more relaxing. The night vision option works very well and safely. We are delighted with the vehicle NOW, our review of the engine: Our first real road trip in our beautiful new Escalade ended 1,500 miles away from home with bent valve lifters and broken valves on 10/4/2021 just shy of 6,000 miles: a problem that Cadillac and its dealers knew all about with GM's 420 hp V-8 gas engines. Why didn't WE know about it? We were stuck in Bangor, Maine with a dealership with no loaners to offer and no ability to reliably estimate an ETR ("Maybe a couple of weeks"). It was the peak of this past fall's peak leaf season so no rental cars and no hotel rooms were available. And rates were out of site if they were available. So we flew home to Orlando and rented a car for over a week then flew back to Bangor when the Escalade car was ready. This was much cheaper than the over-priced hotel rooms (even if we could find one). Of course the repairs were totally covered by warranty; but now we're waiting to see if Cadillac will refund the $5,000 it all cost us out of pocket. Our return trip home was uneventful as far as the V-8 goes - the whole vehicle continues to be flawless to this day (12/28/2021)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Traded a 2021 GLS 580 I custom ordered for the Cad

Hornedfrog1982, 03/12/2022
2022 Cadillac Escalade Sport Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
20 of 21 people found this review helpful

The Cadillac is much larger and in my opinion a better SUV. The GLS had a clicking sound the dealer could not fix in the dash. $135,000 SUV and clicked like crazy. I rented a Tahoe during a ski trip so decided to switch because I could not take the clicking. Even test drove a 2021 AMG GLE 63 and it had a click as well. I have kids and always had a Van due to it carries people and bags but the Cadillac has more room behind the 3rd row seat than the previous model. Still not as much as a Van but close enough. The Cadillac is not as luxurious as the GLS but it has quite and very smooth ride. If it holds up over time I will consider it a much better option than the GLS. The super cruise is actually better then what the GLS offers. The fuel economy is better on the Cadillac but then again it is against a 580 not a 450. Also, you have a much higher ride height in the Cadillac. I test drove the Lincoln and the interior materials were awesome. Reminded me of the soft leather from the 70's but the SUV handled like the land yacht it is. The Cadillac has a solid drive feel and is easy to maneuver in parking lots, relatively speaking.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Incredible vehicle

Matthew, 01/15/2023
2023 Cadillac Escalade Sport 4dr SUV 4WD (6.2L 8cyl 10A)
13 of 14 people found this review helpful

I purchased a 2023 Escalade Sport and it took about 6 months to come in. My wife and I were able to test drive or even see the car in person until delivery day. My goodness were we shocked. The vehicle is stunning, drives like a dream. My 3 year old gets motion sick, however the Escalade seems to have solved that issue. The air suspension lowers the car when parked, allowing easier access into this mammoth. It also helps when you have a stroller and two younger children. The rear entertainment is a must with kids. Reason for the 4 stars is the gas mileage. We don’t commute to work, but constantly find ourselves filling gas. We can drive to the grocery store and lose a 1/4 of our tank. Overall, great vehicle. Just get yourself a gas card!

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1 out of 5 stars

Awful!

Tk, 08/06/2024
updated 08/06/2025
2022 Cadillac Escalade Sport 4dr SUV (6.2L 8cyl 10A)
33 of 41 people found this review helpful

We owned a previous Escalade and I drove for a couple of years. LOVED it and never ever once did my oil light come on. We also owned Denali and same experience. Now We paid $129,000 Sport 2022 not even platinum! My husband is now deceased but I have contract and almost puked when I saw what we paid! Such scammers! That’s just level 1! Next which is even SO SO much worse. I just hit 20,000 miles mark. At 13,000 my freaking oil light comes on. Says Check Oil. Then a few miles after says Oil Low! I’m panicky thinking this has to be a joke! I call Dealership. Go in and They completely passed it off, changed oil and acted as if it was a idk alert error. Fast forward. I get right near next change. 18,000 miles. Again light comes on. Low Oil! At this point my son and I checked it ourself. This oil stick was so low it was hard to even see a slight register. I was so mad! Scheduled appt went in. This guy tells me- Awww well it’s fine! By Escalades standards it can loose up to 2 quarts per 2,000 I believe he said. I’m looking at him like have you freaking lost your mind!!! I told him NEVER in the years I owned the others had this ever happened. I could even be way late changing and even still never once did my oil light ever come on. Now I’m just at 20,000 which means I’m only down 2,000 and my oil light comes on today! I’m just in complete disbelief. If I take it back there he is going to do nothing!! Have no idea what to do. Dealership is denying help waiting on warranty to expire so that they won’t be liable! I’ve had others tell me trade that crap in and never look back because that is as bad as I’m thinking it is. I’m thinking trade it in never purchase another after his. So so sad because I’ve always such a devoted Escalade Lover. This has completely changed my respect for the Company! UPDATE!!! It happened! After last fuss w Dealership I had to fill it again between change. 2 quarts added. Drove it not a lot but the to Beach( 3 1/2 hours each way.) After we got back jumped in car to go and it seemed as if it didn’t want to pull! At first I didn’t think a ton about it/ ignored for a minute praying not horrible until the CLICK!!!! I immediately found an Oil Service Mechanic. The check-“‘I hear mam you have NO OIL in this car! Wouldn’t even register! I said well YEP and listen to its clicking! I told him whole story of how I took it in 3 x telling them this was going to happen!!! They would NOT listen! Said it was normal. He called his manager! He said I’m sending this report to your w mail. Take a pic of your mileage right now! Also print this report in sending you and get this back into Dealership. I told him the last time I heard that noise w when I was 15 years old before entire engine went out.!He said could be that or the lifts but either is not good news. This is absolutely unbelievably happened! I don’t even want this anymore! Complete Lemon! We both Aug 2022 and by March I

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Platinum trim level- ultimate highway tripper

RayBatt, 01/22/2024
updated 07/22/2024
2023 Cadillac Escalade Premium Luxury Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
4 of 4 people found this review helpful

We traded in a 2013 Escalade Platinum for a 22 Premium Luxury. Nice truck, but I only had it for six months, and because of the crazy trade in value (high) I upgraded it six months later to a 23 Premium Luxury Platinum with Super Cruise and Night Vision. The only downside of a Platinum is price but the upgrades are wonderful. My first Escalade was a 2008 Luxury. There are three major trim levels: Luxury, Premium Luxury, and Platinum. Yes, there are Sport and V too. The V is just crazy- except if you really need a 620 HP truck and Cad $220,644 pricing. We've had the Platinum for almost 2 years now and the only problem was a stuck roof shade which was replaced on warranty. You don't buy an Escalade for fuel economy - we were getting 19.5 mpg on the highway on average. But the ride with air suspension is wonderful. The Super Cruise, once you got used to it after a few days of highway driving is fantastic, it does make for a more relaxing drive at high speeds, and I even used it at night. I'm not an audiophile, but the 36 speaker AKJ stereo is superb. Our 23 is the standard length, not the extended ESV. From the 2021 model year onward with the redesign, the standard length gained about a foot extra length, and due to the flat floor (new independent rear suspension, the third seat is now comfortable for adults. Oh yeah, I forgot about the massaging seats- wow! We haven't had the infrequent grand kids use the rear screens yet. But they''re there. Although the rear cargo area is larger than pre 2021 models, you might want to consider an extended version if you have more than 2 kids in the family and on road trips. This truck is not a day to day city driver. Parking it can be a bummer, it's so big. We drive our XT5 in town, much smaller, much easier to park, but still a 5 seater. The Escalade is a highway beast. . After purchase, I read there is a 2025 Electric Escalade coming out. However, it will be another foot longer, more expensive, and with all the negative stories on EVs now, I don't think I would ever consider that EV. If you just purchase a base Luxury trim, you'll get a stripped down Escalade, right down to vinyl seating, and many of the options missing which you will get in a Premium Luxury or Platinum trim level.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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