2004 Cadillac Escalade Consumer Review: unsatisfied customer

2004 Cadillac Escalade - Consumer Review

Average Consumer Rating

135 Total Reviews

Base 4dr SUV (6.0L V8 AWD 4-speed Automatic)

Build Quality
Reliability Value
1 of 6 people found this review helpful
unsatisfied customer
By tammy spencer on


2004 Cadillac Escalade AWD 4dr SUV (6.0L 8cyl 4A)


When i purchased my escalde i was
informed it had a dvd entertainment
center in it and once the sell was
complete i found out that they sold me
a vehicle that did not have one so the
sales people are selling a vehicle that
they know nothing about. Also i bought
a interior cleaning and stain guard
when i picked up my vehicle from
haveing it serviced at bill cookes
which also included the under rust
proofing i was shocked to find my
vehicle in such awful shape that i was
upset with them and will never return
when i contacted caddilac inc they did
nothing about my complaint of the dvd
entertainment center. so my complant is
that they should not sell a vehicle

Best Features

navigation system and stero and the ride is very comfortable

Worst Features

caddilac needs to inform the sales reps on what the vehicles are equipted with so they dont sell someone something that they are not getting cuz this was what i asked for was the dvd entertainment center for my children and to find that their was not one was a little unsatifactory
Recommend (1) (5)

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