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Looking for Resolution
By Debbie on
Vehicle2004 Cadillac Escalade AWD 4dr SUV (6.0L 8cyl 4A)
ReviewI received my 2004 Escalade as a Christmas gift from my husband in 2003. I fell in love at first site. I have had very little problems until recently. Nothing major, the speedometer went out. I brought it in to be fixed. Wasn't cheap. My husband also bought an Escalade EXT as a result of mine. He purchased his a year later. His speedometer just went out too. We were told to call Cadillac that there is a Campaign that we should be reimbursed for the part. I am currently fighting with them as they are telling me that I didn't have this "Special Policy". I have talked to many GM owners who have had to replace speedometers. Other than that, I LOVE my caddy.
Best FeaturesStyle, comfort and safety. Class all the way.
Worst FeaturesThe rear door is too heavy to pull down. Should be power operated. Gas door should be lockable.
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