2004 Cadillac CTS Consumer Review: Did not live up to expectation

2004 Cadillac CTS - Consumer Review

Average Consumer Rating

200 Total Reviews

Base Sedan (3.2L V6 5-speed Manual)

Build Quality
Reliability Value
2 of 4 people found this review helpful
Did not live up to expectations
By Faith on


2004 Cadillac CTS 4dr Sedan (3.2L 6cyl 5M)


The CTS is attractive, but the engine seems strained at times while accelerating. I have been frustrated with several recalls and other parts that wore out, like the starter. I have also had defective memory seating that is supposed to remember your previous setting. That had to be replaced. I did not find the dealership to be attentive to my service requests and had to make several trips for the same complaint to be repaired. The back seat is tight in leg room and should definitely be larger. I traded in a BMW 740iLl to buy this car and will be going back to another BMW. The CTS doesn't hold a candle to the BMW 7-Series.

Best Features

The Bose stereo is great. Its gas mileage is good for car this size. The on board phone is great for hand free dialing. The heated seats are good.

Worst Features

The glove box is too small and needs a light. The interior grab bars are missing and I miss them on winding roads. It should have a larger back seat and a stronger engine. Nighttime vision needs to be improved.
Recommend (2) (2)

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