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Used 2018 Buick LaCrosse Consumer Reviews

4.2 out of 5 stars
73 reviews

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We have a limited number of reviews for the 2018 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.

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Pros
Cons
5 out of 5 stars

Rebuilt still Love It

Rob Joy, 10/08/2019
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
2 of 3 people found this review helpful

I bought This Car A weeks Ago.. It was Previously In an accident and Totaled because The Driver Air Bag Deployed.. Overall Nothing Unfixable was wrong with the car.. It was Repaired back to perfect condition And Drive Still Like New.. On Has 35k miles.. I only Paid 13k for The Car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Try before you buy

E Barkowski, 02/28/2018
2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
3 of 7 people found this review helpful

It is cheaper to lease a Lexus or Mercedes than this LaCrosse.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

COMPLAINERS, LEASE DO NOT BUY.

DEPLORABLE, 02/01/2017
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
7 of 20 people found this review helpful

All the negative comments about the lacrosse PREMIUM ALL WHEEL DRIVE are not as i am experiencing my LACROSSE. My LACROSSE list at $ 50,370 was well worth the experience i am enjoying. I can only assume that the negativity i saw in the reviews must be frustration from the PRESIDENTIAL election. By the way this is my third new lacrosse since 2010.

Performance
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Except for back seat!

William, 12/23/2018
updated 06/26/2019
2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful

I love my 2017 La Crosse with one exception. The back seat is extremely uncomfortable. At the bottom where the seat bottom meets the seat back there is a raised section that actually hurts the tailbone. All else is great.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent year-end purchase - very comfortable

SC Gator, 05/12/2019
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful

We were looking for a large, comfortable sedan with great leg room and a big trunk for taking long road trips. The original MSRP was $41.6K and the car had all the extra features that we wanted. We've had the car for just over one year and think it was a very good purchase. The ride quality is very good and quiet cabin will probably improve when the slightly noisy OEM 18" Continental tires are replaced with Michelin Defenders. On nine highway trips of more than 250 miles each totalling 3,800 miles, we averaged 32.7 mpg with a high of 35 and a low of 29 on individual tanks. The gear shift selector is manageable but Park can inadvertantly be selected when looking for Reverse - not a great replacement for the long standing P, R, N, Dr, Low arrangement and a questionable piece of engineering. The V6 engine has plenty of power for good acceleration on to expressways and for passing on two lane roads. The 8 speed automatic shifts smoothly and has no trouble finding the correct gear. Navigation screen and radio were replaced under warranty and the quality of dealer support was excellent. The backup camera and the side traffic warnings work well, as rear visibility is slightly hampered. The car does sit low and it is slightly more difficult for older people to get in and out of the front seats easily than in our previous Buick Lucerne. Very little to complain about and would recommend the car that we consider stylish and comparable to vehicles costing considerably more.

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4 out of 5 stars

First time GM owner and I LOVE this car!

Wes G., 03/05/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful

Having owned many brands of cars I never expected to love a Buick as much as I do. I was out shopping for two year old cars and driving barely used Genesises, K900s, Volvos and Audi A6s. I randomly stopped at a Buick dealer and they had a Lacrosse just in off of lease in the back I spotted while looking at something else. I opened the passenger door, sank into the super soft seats and finally said “AHA!” The seats in all those other cars are very firm and I just couldn’t justify getting out of a more comfortable Kia Optima for no other reason than I needed a bigger car for carrying passengers. I searched hard until I found one for sale as there weren’t many made and I wanted a blue one which was only made for 2017. I bought it and love it! The seats are like nothing else in it’s class and after 3 hours of driving in Atlanta traffic I now find I’m calm and my body isn’t tense or hurting from a more firm German style seat. My only complaints would be that there are no heated rear seats. This seems small but even my Optima had that along with cooled/ventilated seats. I shouldn’t have to buy the top of the line to get either of those at the price point of the Essence which was $45k new. My Optima also had a heated steering wheel (only available on the top level even though the button is already there on the wheel) and the stereo on it blew this Bose Centerpoint out of the water. No matter how I adjust this stereo it sounds hollow and like a step back to cars from last century. Yes it booms, but it sounds empty whereas other cars seem to surround you better nowadays. Also the navigation seems to have it’s own mind at times when it tells me I’m “off-road” when I’m clearly sitting at a 6 lane highway intersection. Even though it does that I still love the car! I love how it drives and it often surprises me when laying into a curve, even without the Sport drive package. It’s a unique car to own but I’d advise taking it on a long test drive before purchasing and to try the NAV and stereo too. I

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Good Car

Robert , 05/04/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful

Test drove the Essence trim and was very impressed it had more than enough features and had a very comfortable ride experience! The car has a bunch of leg room and the inside cabin eliminates all outside noise, to be honest it is a little over the price tag I am looking for but I had to compromise since it is the perfect full size sedan and I am disappointed that they are discounting this model. Overall great car without all the unnecessary flash!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The bomb

Jack, 07/25/2020
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
1 of 1 people found this review helpful

I've had my Lacrosse for 2 years, purchased certified with 7000 miles, now has 30,000. Predecessors were 3 Audi A6 , Volvo S80 and Cadillac ats and 2 rare Passat W-6. All were cars I enjoyed. This Lacrosse is easily the best all round of the bunch. Importantly its reliability has been teriffic.

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5 out of 5 stars

My favorite Buick

Pat, 01/22/2023
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
1 of 1 people found this review helpful

I have had many Buicks over the years and this is the very best one. It has the most safety features and the new engine has unbelievable power. The brakes are the very best of all the cars that I have owned. I was in my own business for many years and leased a new car every two years, so I have had a lot of experience with different cars. This is the best one! It is a shame that Buick doesn't make this model any longer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Adjustable seat flaw in track design.....

Kathleen Dickinson, 04/30/2019
updated 11/10/2020
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
1 of 2 people found this review helpful

Beware of flaw in seat adjustment design... the track is open so anything small can fall into it and it is impossible to get out without spending hundreds of dollars on mechanics fees and it not under any type of warranty. Cost almost $1000 to repair and what a head ache. Would almost consider not purchasing another vehicle with an open track adjusted seat design. Would appreciate GM looking into this issue!!!

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Mistake

Mrs Smith, 06/10/2018
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
1 of 3 people found this review helpful

I don't like how it stops going through a drive-through every time you go also traffic light I don't like that at all I wish you could turn it off . Steering wheel very loose. I liked my 2011 performance better. I just wanted to upgrade but I've only had it a month so now I'm stuck. Not happy at ALL

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

Was this Car designed Frustrate Old People?

Gcmccart, 12/27/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
8 of 37 people found this review helpful

I am six foot six every time I set the seat to my size and every time I started the car it went to the position of my 5'3" mother in law. Then I could hit setting two and it would go back to my setting. I nearly broke my leg several times. My son who is a Rice engineering took an hour to figure out how to shut this feature off. The radio periodically looses her display preferences. I then spend an hour figuring out what button she accidentally pushed to change it. My Mother in law is 86 and insisted on an American car. So I had to buy this since I was not spending 50,000 on a Cadillac. The controls make this a nightmare for someone like her. I have an Lexus and an Accra with easy intuitive controls and no problems with the seat or radio setting, What is wrong with American cars, Are they complicated in order to mess with old people? GM why upset the only demographic buying this crap?

Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

is the new Lacrosse just a Chevy Impala?

D Kay, 10/30/2016
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
3 of 22 people found this review helpful

Went to see the and drive the new Lacrosse and was impressed with the cabin and the engine BUT, the sheet metal looks like a Impala with those ugly lines over the rear wheels/quarter panels and the front looks like a 2003 LeSabre; don't get why they would do this, should have been an eye popping wonderfully upscale looking car, What happened to that awesome looking concept?; I absolutely do not like the styling and will not buy a car that looks like it is 10 years old right when it comes out. Where's your creativity Buick?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Love my Buick

Buick beauty & beast , 12/17/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Great car & beautiful to look at inside & out. Powerful engine & good on gas. A true beauty & beast. 😊

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5 out of 5 stars

68,000 miles later, it's still a great car!

Joe, 07/05/2021
updated 09/26/2022
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful

It's five years old now and has 72,000 miles. Have never had any repair done for any reason at all. Has been completely trouble free since the day it rolled off the lot. Still has a luxurious smooth ride and extremely quiet on the road. Handles well and is a pleasure to drive. Still does 0-60 in under six seconds and runs fine on regular gas. I did replace the tires at just under 60,000 miles. Still has the original battery and has never failed to start or even crank over slowly. But at five years old, I'll probably replace it (the battery) anyway just to stay ahead of the game. Acceleration is very good. It's quicker than a Dodge Charger V6, and just a bit slower than a Dodge Charger R/T with a 5.7 Hemi, so no complaints with the Buicks 310 horsepower V6. If I would have anything to complain about it might be that I've read that the Buicks 310 horsepower engine is actually the exact same engine that puts out 335 horsepower in the Camaro. However, by mounting the engine sideways in the front wheel drive Buick, the sharp restrictive turns in the exhaust manifold and pipes to route out the exhaust results in losing 25 horsepower. I wish they could have figured out a way to route the exhaust without the loss of horsepower. I wouldn't mind having that extra 25 horsepower! Gas mileage is about 27 miles per gallon overall, according to the computer in the instrument panel, with 35 to 40 mpg on the road, depending on terrain. Not bad for a big comfortable car.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car nice sporty ride

Oshe, 11/27/2023
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Nice car sporty for a buick

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Only the Premium

Gene, 12/10/2023
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful

I recently traded my beloved old Cadillac DTS for a 2017 Buick Lacrosse Essence, based largely on online reviews. I am impressed by the comfort, power and silence, but totally unimpressed by the almost complete lack of modern safety technology. How can a manufacturer sell a car with proximity sensors only at the rear? I realize that without exception the reviews were for top of the line trim only, but surely some safety trim could have been left in the lower trim models. I have a glass roof that I do not need, a display that reads sport or touring with the only difference being the display of a circular speedometer. My wife drives a 2007 Dodge Caliber which has just about as much safety technology. I think I've bought a quiet, comfortable video game on wheels.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Truck sales

Truck sales, 08/13/2024
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Great drivability, fuel milage smooth ride and nice interior. It's been a great car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Perfecto

Shirley Weston Allen, 02/20/2025
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Love my LaCrosse.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Looks great runs great

Marty K., 09/05/2020
2018 Buick LaCrosse Preferred 4dr Sedan (2.5L 4cyl gas/electric hybrid 6A)
0 of 0 people found this review helpful

Most of the bells and whistles in this car. Only 25 thou miles. Excellent gas mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

One of the Last Buicks Built in Detroit

JonBom, 09/16/2023
updated 03/18/2024
2018 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 9A)
0 of 0 people found this review helpful

Best car I have ever owned. It's fast, responsive and loaded with safety features. Love the styling --it looks like a Buick and is unmistakable in a parking lot with a sea of other cars, It is Distinctive, Powerful and has a Mature all-American styling. The car is assembled in America outside of Detroit.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Auto start/stop FLOP

TLD, 11/13/2022
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
0 of 1 people found this review helpful

I researched everything I could find on & about this car/model & new updates for 2017 BUT come on GM do away with this auto stop/start feature all together & so sad that we don't get the option or choice to turn it off. Ford lets you choose to completely shut off this totally & not just every time you get in & do a restart. As an ex-mechanic it really doesn't save on gas either but cause even more expensive issues like having to replace the starter & people forget that when using the A/C & engine shuts off so much for the A/C to stay cold Love the car, ride, engine GM come up with some aftermarket parts to get rid of this annoying auto start/stop feature & by-pass it totally

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Love my new buick

Ann, 09/17/2020
2018 Buick LaCrosse Essence 4dr Sedan (2.5L 4cyl gas/electric hybrid 6A)
0 of 1 people found this review helpful

This is a great car at a very good price!

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