I purchased my used 2009 Enclave approx. 2 years ago. Carfax report looked good and a friend of mine had one and loved it. I have loved and sang praises of my new car! I traded my 2009 Yukon XL for this car to save on gas and loved the downsize and savings. Since I purchased my Yukon brand new and never had issues, I opted out of the extended warranty on this car thinking I wouldn't have issues either. Boy was I wrong! Within a month one of the coil packs went out but it was replaced at no charge under dealership 30 day warranty. Six months later I started having transmission problems and my transmission needed to be replaced. Within two weeks of it being replaced started having other trouble and had to replace the throttle body. Since then I have had to replace every coil pack, the timing chain and everytime I get it fixed months later there are more problems.
I bought my car in Feb. 2014 with 28k miles on it... A month later the steering wheel started making a whining noise. I took it to the dealership and they said "that is common with those SUV's" and this was when the recall on the power steering came out. So I said ok, what if I'm driving down the road and my power steering goes out? They said "then we will fix it." That's safe! Fix the problem AFTER something bad happens... And shortly after this I had to replace the water pump (@ $385- which was the 2nd time it had been replaced and my car still had less than 40k miles!) Then, on my way to work one day a few months later my car made a terrible noise so I pulled over... The timing chains broke (that's great for the transmission)... So I had those replaced under special policy. A few months after that... my car was running TERRIBLY. The transmission was slipping. I took it to another dealership and they fixed the 3-5-R plate under special policy but then I needed my A/C fixed as well as a coil and spark plug replaced. I ended up paying over $475 this time. A month or so later... 2 more coils and spark plugs needed replaced as well as the front engine mount. I was quoted over $1100 and my car has 62k miles on it currently!! I got the car back after the repairs and the 2nd time I drove it it is saying "LOW OIL PRESSURE. STOP ENGINE!" So I give up. I am trading it. I don't feel comfortable selling it to someone individually! I am SICK that I have to trade because I was planning on driving this for a very long time! I have 2 children and they LOVE the DVD player. I love the back up camera and we couldn't ask for anything prettier or better on the inside! When you have a car that you're going to lose over $10k on it really makes you disgusted with the company! I have contacted GM and they say "I will note your issues" .... It's like oh thanks. I'm glad you're taking the time to do that.. how about reimbursing me for all the money I've spent in repairs, tows, missed time from work because my car wouldn't start, etc. etc.??? I will NEVER buy another GM car! Worst company ever.
I purchased my 2009 Enclave in 2012 and in the first year I owned it, I have had the following problems: 1. Timing Chain, 2. Water pump, 3. Front Struts, 4. Rack and Pinion, 5. Power Steering Pump, 6. Engine Mount, 7. Washer fluid pump and 8 Transmission.
And since the car never goes more than one week without a check engine light coming on (which disables the remote start), the remote start is not available most of the time.
Other than that, I love the car.
This car is cursed. We had a Yukon XL for 10 years and never had any issues. We have 80k miles or so on this vehicle and have spent around $10k in various maintenance and repairs. We've had to replace the transmission 11 months ago and it's currently in the shop because of a stutter it has in cruise on the highway (ignition coils?). We know our power steering is going out but it's not bad enough that Buick will replace it under the extended warranty. Our heated seats only stay on for about 5 mins then go off. The instrumentation buttons (AC temp control) have worn incredibly fast (replaced them once already), have had a "stuck strut", replaced rotors, replaced the battery and some decorative adhesive molding on the window frames is bubbling up and shredding (looks horrible when you look at the driver's side of the car). All of this and our gas mileage is terrible also (13 in the city and 18 highway). I want to like this car - it's really good looking but we've got to get rid of it and we'll avoid Buick. My recommendation, steer clear!