Used 2019 BMW X5 SUV Consumer Reviews
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Great ride
T Russell, 01/28/2019
2019 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
55 of 58 people found this review helpful
Love the phytonic blue color, the peppy v8 that has a muscle sound to it upon start. Interior is gorgeous. The upgraded B&W sound system has amazing sound clarity especially on the HD radio channels. I like the standard shifter versus crystal shifter. It’s smooth in your hand rather than the nice looking but sharp in your hands plastic feeling one. Wish all knobs though had the glass coating. Storage is adequate and better than our Audi q7. The massage seats give you many options to choose from but really aren’t that strong of a feeling even on the strongest setting. Heated arm rest,seats and steering is warm, but not that hot. Love the interior ambient light choices. It’s very bright at night and not bad during the day. Gesture controls are easier to use than I thought they would be. Charging plate warms up my phone and while there is a chime that dings to remind you to grab it out of the car, it’s not very noticeable. Our Audi tells us “your cell phone is still in the car”. Wish the button for “auto turn off” of engine at lights would stay off until you want it to come back on but you have to reset it each time. Same with heated seats and stearing . ( our Audi stays on until you turn off ) heated and cooled cup holders are nice but it’s not that warm or cold. Wish the great looking wood covering cup holders was spring loaded so you didn’t have to pull it closed. Also would of liked drive mode to stay on last one you used like the Audi Q7 does. Each day you get in you have to push a bunch of buttons. When parking in garage and leaving key in it, it doesn’t power things down.not sure why.you have to manually do it..opening doors doesn’t do it. I like the feature of auto locking and unlocking upon approach and departure.The remote for back hatch works for opening but not closing. Kick gesture doesn’t work as quickly/ easily as our Audi. Sound isolation is very good on the road. V8 allows a quick passing of other cars on the road. Heater warms up fast but I don’t luke that it has only one button for heated and cooled seats and you then on the touch screen you have to choose the one you want.the “hey Bmw” like Siri works way better than expected for everything..heating, cooling, massage, interior lights, radio, navigation etc. I love that bmw has buttons, steering control, voice commands and touch screen choices.Apple car play is just ok. The bmw I drive works the same, but my complaint with it is that apple car play won’t stream pandora, Spotify, Amazon,or I heart radio.. only the bmw I drive will. ( in our Audi ,,,,apple car play works for all functions) I don’t like having to go between both I drive and apple car play settings. So apple car play really is only good for Waze, maps, and responding to text. So for now I’m not using it. It’s nice the idrive does send your text thru and streaming music is the best benefit, but why can’t bmw either do all functions of apple car play or adapt all functions of apple car play to the idrive system? Laser lights look beautiful on the car, but I’m not sure really what purpose it really has. Wish the back seats reclined like in Audi Q7. Leather quality was the premium choice and it’s very soft but with the stitching of patterning I believe it will hold up well. I like that you can store a heck of lot of radio channels on presets and it blends in satellite, fm, and am as one rather than going in between bands to get to satellite. Great looking suv. Expensive though with all the options. Love the look of the m package
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bummer
Bill, 03/31/2019
2019 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
94 of 101 people found this review helpful
I've had the car for 6 weeks ,, 2000 miles been in for service 3 times. air conditioner keeps going out, third time now. service mgr. says its fine. this has been a bad deal for me. had a 2016 x5, never a problem. regretting my purchase. needs to go in to service now for 4th time.
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Bimmer Guy 34 Years & Counting
Andreas Friedrich, 01/11/2019
updated 01/19/2021
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
41 of 44 people found this review helpful
At 29,000 the quality and reliability of the experience continues to be outstanding. It is still the five star performer. This is why I have been a Bimmer owner since 1985. Specifically, the highlights: wonderful comfort of the ride; smooth and quick acceleration; superb performance of and information provided by instrumentation and computer systems; amount of storage is excellent (wife and I have taken numerous long trips (weeks or months) up and down East Coast with lots of luggage and household goods; never short of space!); and, only normal maintenance required at 10,000 mile intervals. We will definitely be buying another X5 in the next 2 or 3 years; perhaps the new all electric coming in 2022. UPDATE: After 23K I love it as much as I did at mile 800! And now I am totally comfortable with all of the new technology. The one small improvement I would recommend to BMW is the lane control needs to be less strong. I have set it at lowest level but the “bump” when I get close to center divide line or road side line is still too “strong”. Wonderful redesign!! Traded-in 2015 with 81K. Driven 16K miles since December 31, 2018. This 2019 model is more comfortable, spacier, better technology, bigger and clearer screens, smoother transmission, more power (faster start from standstill), better driver’s frontal highway view, almost all “buttons” are easier to see and reach, much more convenience (e. g. start/stop easy to see/reach, both tailgates are automatic), more technical data and travel info (at first overwhelming, but after one or two weeks weeks and 500 miles you start appreciating value of data/info available), and, of course, it feels like a Bmer!! This may be the ultimate, ultimate Bmer gasoline SUV (I presume this SUV will only come with an all electric power train in about 4-5 years).
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Perfect blend of tech, comfort, and sportiness
Flip, 02/03/2019
updated 08/12/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
67 of 75 people found this review helpful
I owned a couple of BMWs about10 years ago but never an SUV. For the family hauler I had Acuras and most recently a Jeep Grand Cherokee, which I loved. I decided though to upgrade to a more lux SUV with the latest tech, specifically looking for some autonomous driving capability. I researched for months, also looking at MB, Range Rover, Audi, and Volvo. The 2018 X5 left me cold. It felt a lot like my 2006 550. When the early spy shots of the 2019 X5 appeared I was interested! Boiled down, the MB was a little stuffy. The tech didn't impress. Same with the RR. The interiors look great but the electronics are slow and awkward. The Volvo was very nice but I was shocked by one odd feature. The sunroof cover is a thin mesh that let's the sun through. Unacceptable in AZ! It was blaring down on me during the test drive. Glad I drove it when it was 100 outside. And the Audi Q7 is super nice, but I think the rearend is bloated and it's a little large for me. So the 2019 X5 launches and it hit on on all cylinders... beautiful interior with awesome high res screens. Seats are nearly as good as the Volvo (which means GREAT). I loaded it with nearly all the options, so got the drive asst pro. The traffic jam assist is awesome during rush hour. Totally hands free for miles at a time, while I get a seat massage and have the news read to me. Note it will yell at you if you look away from the road for too long! The Harmon Kardon stereo is fabulous, barely needing an adjustment for beautiful thumping sound. The cooled cup holders actually get pretty cold and easily keep my drink cool. Wireless charging is nice and even gesture control is turning out to be less gimicky and more useful than I expected. Comfort access is nice with soft close doors and kick open hatch. When approaching the car everything lights up and the welcome carpet appears...nice touch. A few nits include the cheap glove box material, and a radar sensor that came loose. Trip to the shop was quick though. I wish the gauge cluster was more customizable but it's easy enough to see all info. IDrive, touch, voice, and gesture make it easy to get to the info you want. Unlike other comments, the software has been fine...no glitches to report. I've only briefly put in sport mode and punched it. It's plenty quick for an SUV. Overall a VERY nice package. Luxurious, hi tech, and quick. Very happy with my X5! UPDATE AFTER 7000 MILES... I still love my X5! It's still very comfortable and quiet, and I find myself utilizing the technology on every commute. We moved recently and the garage requires a sharp left turn. Pulling out of the garage and hitting backup assistant allows the car to pull out and retrace the route down the driveway. It's a helpful feature. The traffic jam assist is fabulous. I always watch what it's doing as someone cutting you off could require in a sudden stop, and once in a while it loses the lane and starts to drift, though that is very rare. 99% of the time it works flawlessly. It's such a great feature when taking a work call and having a sip of coffee. BTW it was a little tricky getting the system engaged at first because the instructions are poor. Here's how to do it: There are 2 modes available...regular cruise and lane keep. Engage the cruise with lane keep. When the conditions are right for several seconds (speed under 40, on a freeway, and it's tracking the lane), a 3rd cruise option icon appears for traffic jam assist. Hit mode again to engage. The steering wheel will light green when it's engaged. It will retain control until traffic exceeds 40 and then the wheel will turn red and an alert will sound. That means it's about to disengage. As I said I love this feature. It's takes the fatigue out of rush hour by allowing the car to manage all of the stop and go...just stay alert ;). I also use gesture control often. It allows you to control items without taking eyes off the road. No issues with reliability and I'm averaging 22.4 in mainly city driving. My only complaint on performance is with sudden acceleration. It's definitely a quick car but there is a 1 second lag when gunning it. Kind of bad if you have to make a sudden maneuver...I would expect more instant response. Overall I still highly recommend this car!
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Horrible Electronics
paulq101, 10/15/2019
updated 04/17/2020
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
29 of 32 people found this review helpful
I've been driving BMW's since 1999 and have never had any type of mechanical or electrical issues or problems. This cannot be said about the 2019 X5. Mechanically the car is perfect. There have been at least 5 recalls one this vehicle for electronic issues associated with the new iDrive 7. BMW has repeatedly blamed Apple for poor integration of the Apple Car Play feature. That's all well and good. However I purchased from BMW; not Apple. I wanted to trade out to an X3, which in 2019 still utilized the iDrive 6. For 2020, it's the iDrive 7. Talking to BMW technicians has indicated this is a widespread problem across all the BMW lines that use iDrive 7. UPDATE: BMW agreed to take the vehicle back in December 2019. Issues I was having were never resolved.
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No A/C for a $75k car
PD, 04/29/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
75 of 87 people found this review helpful
This is my 5th BMW. No problems with any of them before. Get a new one every 3 years. But this time, a/c only works on Max a/c. If you try to use the regular a/c, it isn’t very cool. Then about 10 minutes into the drive, heat comes out of either the passenger side vents or the driver side vents. No matter how much you turn down the temperature, only heat comes out. The only way to make it stop is to turn off the a/c or push MAX A/C. If on Max A/C, you turn down the temp b/c it is too cold, it reverts to heat again within minutes. BMW telling me this is normal. WHAT? I know this is NOT normal. Why would anyone want heat instead of a/c when selecting a/c? Only had the car 5 months and I know the service dept very well. Right after I got the car, internal battery warning went off. Couldn’t get a replacement for 5 months! Meanwhile, electronic systems glitching out constantly until finally the car alarm would go off every time I shut the engine off. Finally got battery replaced. But they tell me other BMW’s on the lot have the same a/c problem, other people have complained about same a/c problem with 2019s and nothing can be done. DON’T BUY A 2019 BMW. Unless you want to sit in the 7th Circle of Hell.
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Is nice, but....
Jim, 01/11/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
73 of 85 people found this review helpful
2019 BMW X5 M-package and almost every package available. CONS: I have to comment on the shifter, the parking position (P) is bad. Not much storage in the front. Last model had a flat cover on the cup holders where you can put your glasses, etc... this one is not available. Large lights in the inside front cabin don't do it. It takes too much space and they don't look good. Electronic problems, I get almost everyday a warning that safety systems are not operating properly. Engine OFF when stop; Previous model you can press OFF and stay OFF, new model resets every time you turn off engine... Valet parking setup, All I have to say is REALLY, it takes a week to set up your setting and add your password when someone is waiting for your car. Instrument panel is complicated and does not give you the basis like total miles. There are too much redundancy in information; map on instrument panel, map on screen, music of instrument panel and screen, etc..etc... Brakes don't seem to be as good as the traditional BMW breaks. Looks like they take longer. Hate the new maintenance rules for the car (it was on the reasons I like my BMW). Warning signals: Hate the "too close" to the car in front of you signal. PROS; Love the look of the LASER lights, the car looks nice and has a smooth ride.
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It's like it has an old Lucas electrical system
Arvin , 05/08/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
46 of 53 people found this review helpful
2019 with 6,000 miles on it. Handling and power are great. Seats are comfortable. Averaging 25mpg. Cabin is quiet - so quiet like the phone and microphone are off. Which they are as the system appears to be broken. Brakes were squeaking, now they smell like they are burning with any moderate braking. Car will not recognize the key fob sometimes unless I hold them right up against the dash, and yet once it's running I can walk away with the key and sometimes it decides to stay "on". Rear hatch has opened on its own twice now, but doesn't want to open when I do the foot kick thing. Surges like crazy in Comfort mode. I guess I am opening a $62,000 lemonade stand?
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Terrible infotainment
Ethan Stover, 06/22/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
13 of 14 people found this review helpful
I had a 2015 BMW x5 that we loved, and when I saw the redesigned model I was very interested. When I first test drove one the first thing I noticed was the lane departure warning throws you back into your lane very aggressively. We eventually found the perfect one with all the options that we wanted. When we picked it up at the dealership, the product specialist tried to connect my phone through the BMW connected app, but couldn't get the message to go through, I figured it was fine and didn't think much of it. I've tried to connect it several times since then and set up the driver profiles but it didn't work. we have also had countless problems with the infotainment, whenever we connect one of our phones to apple carplay it never shows up again, we have also had incidents where it thinks someone is trying to use gesture control and turns the volume all the way up. BMW needs to issue an update or something for this.
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Buyer Beware
Stuart Aurre, 09/11/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
48 of 56 people found this review helpful
I bought a brand new 2019 BMW X5 and since the moment I drove it off the lot, there have been problems. I have had transmission problems, my wheel makes a loud clicking noise whenever I turn right and I’ve had a myriad of electrical problems (including my engine being disabled bc it couldn’t detect my key in the car) I have 1,000 miles on the car and it’s already on day 20 in the shop (and counting). During all of these issues, BMW has given me two separate loaners BOTH of which had some of the aforementioned problems. In addition, my friend bought the same exact car a week after me and they have already gotten a new one due to the lemon law. It seems to me that these models have MAJOR issues that BMW don’t know how to handle.
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