13 of 14 people found this review helpful
Beautiful vehicle, but still has flaws
By _pj on
Vehicle2011 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 6A)
ReviewThe X5 is beautiful, but not flawless. The navigation sucks and doesn't even give correct directions. There was no dvd included to update it. I've read elsewhere the dealer charges alot for a new one. The ride is firm. The seat bottoms on the active ventilated seats are hard, flat, and unsupportive. They quickly become uncomfortable. I had to buy a seat cushion to make them bearable.
The driver's seat puts out alot of heat from underneath and behind.
The transmission on the diesel isn't always smooth starting out. Now that I have close to 6,000 miles on the vehicle, it sounds like the diesel is getting louder. The worst thing of all, was the way we were treated at the first BMW dealership.
Best FeaturesBeautiful vehicle, I love the sparkling brown metallic color, power liftgate, running boards, panoramic sunroof, powerful engine, good gas mileage, headrest, cool headlights, rearview camera
Worst FeaturesUpdate the Navigation System Free!, Smoother acceleration, More cushy ride and SEATS, Backseats that fold completely flat, Allow the customer to choose whether they want run-flats or regular tires, Smaller diameter steering wheel with more range of motion, Longer sun visors, factory installed trailer hitch, Teach your salespeople some humility (I didn't enjoy the salesman at BMW Albuquerque acting like we were beneath his status, then he had the gall to come out and lecture us afterwards for deciding to not buy the vehicle from him and wasting his time)
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