2014 BMW i3: Passenger Airbag Recall
by Reese Counts, Vehicle Testing Assistant on October 26, 2015
I made a call to BMW Customer Service and was immediately put on the line with a representative. After providing our car's VIN, the rep initially told me that nothing about a recall for our car showed in their system. She wanted to verify that however, and put me on hold while she contacted an i3 specialist.
I spoke with the new rep, gave the VIN again, and was told that i3s built between March of 2014 and August of 2015 come under this recall. Ours was built in September.
Now we wait for more information and a timeframe when we can take the i3 to a local dealer for a fix. This part of the process was painless; I was on the phone no more than five minutes.
I also checked with Mini to see if our since-departed Cooper was included in the recall. The Mini representative noted two earlier recalls that we handled, but didn't see an airbag recall. But he allowed that since the recall is fresh, their system might not have yet updated when we called. We'll assume that either their system is slow or the long-term Cooper falls outside of the affected window.
Have an i3 or Mini? Call BMW Customer Service at (800) 525-7417 or Mini Customer Service at (866) 825-1525 to see if your car is affected.
Reese Counts, Vehicle Testing Assistant