2011 BMW 5 Series Consumer Review: No BMW USA Service Support

2011 BMW 5 Series - Consumer Review

Average Consumer Rating

86 Total Reviews

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Build Quality
Reliability Value
20 of 20 people found this review helpful
No BMW USA Service Support
By blunt1 on


2011 BMW 5 Series 550i 4dr Sedan (4.4L 8cyl Turbo 6M)


While my salesman was one of the most knowledgeable salesman I have ever encountered, I was reassured that this very expensive investment would receive any service and support it needed.

I drove the car off of the lot with a warning message regarding the electrical system.
Two trips back to the dealer I finally get a new battery.
Second trip back I explained that the road noise and pulling to the right was excessive.
Their response was, "well its just the sports suspension", and nothing we can do.
Third trip was concern about a quart of oil added every 7,000 miles.
Nothing they can do.
Now I need $2200 in tires, and the car leaks.

No support for this lemon of a car.

Best Features

It is really fast, great gas mileage for the horsepower.

Worst Features

BMW USA should stand behind an automobile that costs over $70K when this many issues arise within one year of purchase.
Recommend (20) (0)

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