By Jeff on
Vehicle2008 BMW 5 Series 535xi 4dr Sedan AWD (3.0L 6cyl Turbo 6M)
ReviewUpdate on reliability issues on my 535xi. I contacted my dealer with my concerns and they arranged a face to face meeting with the dealer CEO, Service Manager and BMW North America. I was very pleased with the outcome of the meeting. I am glad to report that BMW is standing behind its product. I posted the note below on "Reliability???" and only feel it it right to give props to BMW and my dealer for handling my issues in a very professional and respectful manner.
Best Features20 way comfort seats, ride , handling, performance. The company is standing behind their product and although it took a while for me to figure out how to get to the right people, I am confident in the actions being taken by BMW.
Worst FeaturesI could not get to the right person at the dealer or BMW to help me for the longest time. The dealer and BMW needs a one stop number to call to get you to the right person. Too many times I had to explain my story to find out I was talking to someone who couldn't help me.
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