2015 BMW M235i: First Service at 12,000 Miles
by Mike Schmidt, Vehicle Testing Manager on December 11, 2015
Our 2015 BMW M235i requested its first service just shy of 12,000 miles. This ranked as one of the easiest dealer visits we've experienced. We called Sterling BMW in Newport Beach on a Wednesday and scheduled an appointment for the next morning at 7:30 a.m.
A porter was waiting when we pulled in with a service writer two steps behind him. He processed our paperwork quickly with minimal small talk, but not so little as to be rude. An hour later, the car was back in our hands with fresh oil and filter, a new engine oil label (per recall B51 16 15) and an exterior wash.
Routine stops like this fall under BMW's 4-year/50,000-mile free maintenance plan. We paid nothing. Based on this visit, I wouldn't hesitate to use this dealership again.
Mike Schmidt, Vehicle Testing Manager @ 12,066 miles