When the car has no problems it runs great, performance is very good, ride control is spectacular ride conform on the rough side. Problems i had included water inside the car because of poor design for drain pipes coming from the roof lines. All of the electronics went out, had it fixed under pre-owned warranty but had to hassle to get it done. Audi was trying to convince me that it was my problem that I did not clean the drain pipes, very hard to do especially if you don't have a large garage with tons of space. Audi dealer fixed only one drain pipe the rear still collecting water in the trunk area after a car wash. Rear tailgate stopped functioning, closes by itself, super dangerous.
Prior to purchasing my Audi Q7 I owned an Acura Mdx (2007) for 2 years. So I can't help but make comparisons. In my view the Audi is a better looking car inside and out. It also is the better riding of the two at highway speeds (75 mph and up for sure). It feels more like a sports sedan. Audi is geared lower than the Acura (raising the rpms considerably) The interior really is top of it's class as well. But the Audi's navigation system is completely inferior to Acura's nav. Smaller screen size and the absence of Acura's joystick like control makes a huge difference Audi's system is simply frustrating to use. I give it a D.
I have been traveling about 450 miles 3 or 4 times each month for the last 5 years on business and pleasure. I love the fact the I am never as fatigued now as I was when I started these junkets 5 years ago in my first SUV. I have to hand it the German manufacturer. The vehicle is definitely designed for fun driving and long hauling. I also find that it handles much better in the parking lot than my previous 2 SUVs - they seem like real tanks compared to this. I purchased the Audi Care package so all of my services visits are covered by Audi. I have 21k miles now and have not spent anything on the Q7 yet.
I bought Q7 July 2009. Brought it back to dealer immediately for squeaking brakes, not just regular squeak but the kind that people outside look over at your car-was told its normal due to heavy vehicle, could be humidity. I have AudiCare & have repeatedly asked brakes to be inspected at ea visit. was told to spray a hose directly at brakes to reduce squeak. brought it back in around 25k miles - Service Dept told me to get on open road, drive as fast as i could without taking out a kid (yes, it's what they said) and brake quickly a few times. Really?! I just want to feel like Audi stands by their product. I thought I'd feel happy that we worked hard to buy this car. I feel "duped" by Audi.
Mechanically fine. Technically STINKS! MMR system, brains of car for radio, bluetooth, navigation, cameras etc., has been non-working 4 times. Front headlight blown 2 times. Window non- working. 4 Bald tires at 13,000 miles. Service takes no responsibility. Loaner car a tiny little barely 4 passenger car, paid for a Q7 that seats 7! WHAT A PIECE OF MODERN JUNK!