Used 2014 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A) Consumer Reviews
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Beware timing chain tensioner at 75k miles!!
Peter Pan, Peoria, IL, 01/30/2018
Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
31 of 31 people found this review helpful
The 2.0l engine has a poorly designed timing chain tensioner which is prone to failure around 75k miles - and will take your engine with it. There is a class action lawsuit about the problem (google it). The car also does not hold its value well - I’m told due to lack of reliability and sky high repair costs. That said, until the timing chain failed it was fun to drive and had been pretty reliable. However, at 74k miles when the timing chain tensioner failed, the engine repair costs exceeded the blue book value of the car (4.5 years old). The navigation system was clunky, it had no USB ports, and poor user interface for such an expensive car.
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Unexpected issues for a premium car
Anita, Ashburn, VA, 02/11/2018
Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
22 of 23 people found this review helpful
Like mentioned in another review, the timing tensioner caused a check engine light to turn on at approx. 74K miles and after several times of resetting the light, it refused to go away. My dealership finally took it in and called me initially to repair it for $1,800, which they said if I don't take care of will cost 8K worth of damage. They were not able to give me a cause for it and I told them to give me the quote and details and I will take it and fix it for cheaper elsewhere. Then they said they will contact Audi and call me back if anything can be done. After a few hours they called and said Audi would cover the entire cost and they repaired it within 24 hrs for no cost. I am happy they did that, but I am sure this has affected the value of my car and my fear of something else going wrong with it. I bought this car brand new thinking I will not have to deal will damages from low quality build and not including the regular maintenance I take it for, I have had to go to the dealership many more times for fixing recalls and other minor sensor issues. Right now my navigation and media system stopped working after they fixed the engine issue and I am not sure how to connect the two incidents. The dealerships have been pretty good , but I am highly disappointed with the low quality of the car itself.
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Paid a lot of money for a break down vehicle
Tony Petreski, Harvey, IL, 09/13/2018
updated 09/16/2019
Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
22 of 25 people found this review helpful
Ahhh where do I begin! This was my second Audi, had a 2012 and had issues around 30,000 miles with oil consumption, breaks squeaking, things falling a part on the inside console so I traded it in after 2 years and got the 2014 model, what an idiot! The 2014 started to have oil consumption just like the 2012 model, and at 85,000 miles the timing chain started to have an issue, so I called Audi and they told me that the car has only 50,000 miles warranty and after that I'm on my own to pay for repairs, so I'm warning everyone out there not to purchase any of the vehicles that Audi makes or is affiliated with unless you like getting your new car fixed and paying for it.
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Not built to last
Audi never again, Minneapolis, MN, 05/31/2022
Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
7 of 7 people found this review helpful
I wanted to write a review from the perspective of a used car buyer and to give people a real idea of the reliability of these vehicles. So many reviews will talk about the reliability of vehicles in their current model year when all vehicles should be reliable in their first years. The true measure of reliability is the longevity of ownership before the costs to repair exceed the value. For the 2014 Q5 that reliability is not there. The oil consumption issues for which Audi lost a class action lawsuit still persist into this model year, I can personally attest to that. Starting at about 80k miles my Q5 began using oil, more and more with every oil change until by 100k miles it was using a full quart every 600 miles. The reason people say the newer model years do not have oil consumption issues is that newer model years typically don't have that many miles yet. The issue stems from poorly designed piston rings which require replacement to fix this issue. The CV axle boots needed to be replaced at about 90k miles, the timing chain needed to be replaced (a cost of $3k) at 120k miles. The camshaft then needed to be replaced at 128k miles. So basically a total engine rebuild by 128k miles and my experience is not unique. I didn't immediately have the camshaft replaced on my vehicle after just shelling out $3k for the timing chain and was then met with catastrophic engine failure - vehicle totally done (cost to fix exceeding vehicle value) at 128k miles and 8 years old. If you are leasing these vehicles or buying brand new with no plans to keep much longer than the warranty than you can consider this a reliable vehicle. For anyone thinking of owning one of these the length of time that most modern vehicles can last before repair costs exceed value, think again.
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Love our new Audi Q5
Todd Whitmer, Ephrata, PA, 06/19/2017
Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
5 of 5 people found this review helpful
I did a lot of shopping around for about three months. Found this immaculate Audi Q4 at our Lancaster Mercedes dealership. It was a leased car trade in - super shape and the dealership could not be more inspiring, helpful and great to work with. After 3 months I found the car for us.
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