2009 Audi A4 Avant: First Service
January 06, 2009
We eclipsed the 5,000-mile landmark in our A4 Avant over the weekend. So Monday morning we called our buddies at Santa Monica Audi to schedule an appointment. They accepted the car in the morning, changed the oil and filter, performed their routine inspections and returned it to us later that afternoon. Based on past experience with this dealer, that is fast.
Our conversation with the cashier at pick-up was just as quick. "No charge for your first scheduled maintenance appointment, sir. Sign here, please. Have a nice day."
Now we haven't forgot about their failure to order Q7 parts in a timely manner. Or the time they forgot to tell us our R8 was ready for pick up. Or that day they left a pair of channel locks in the engine bay. But this is the most pleasant experience we've had at this dealership in the past 3 years. Could it be a sign of things to come? I'm skeptical.
Days out of service: 0
Mike Schmidt, Vehicle Testing Manager @ 5,359 miles