This past December while lowering my soft top, I heard a rip. After raising the top, a small tear was noted. With Audi's inclusive warranty, I called Crown Eurocar (my dealer) and was given an appointment for 2 weeks. When the car went in to Crown the service department rep said, "yea it is ripped and would need to be replaced (first day lost;they had refused to just look at it without appt.). Returned 2 weeks later for repair.Loaner given and told it should take a day to repair. Next day the only tech who could repair it was out. Finally it was determined that a defect was responsible, the car had slipped quality control and the entire top had to be replaced (after ok from Audi)
This had never happened nor had they ever seen this. Now the question is what else slipped past quality? Will this happen again? I still don't know after 6 weeks when I will get my car back.
Quality improvement-never thought I'd say that about Audi. Dealership need to revamp Service department and stop wasting customer's time. Will look for another vehicle and definitely not from this dealership. This is my last Audi (I've had 3 others). To other Cabriolet owners- be careful.
I have owned this vehicle for a year
now. It performs beautifully, and gets
great mileage. Fun to drive around
town, performs great on the highway,
and is extremely quick for a 4 cyl
with the tip-tronic transmission. If
you can push a button, then you know
how to use the top. Comes standard
with numerous comfort options. If you
are interested in a convertable in
this category then I highly recommend
looking at this vehicle. You wont be