2015 Acura TLX SH-AWD: Luxury Car Extras
by Ed Hellwig, Executive Editor on January 28, 2016
I've noticed this sticker on our 2015 Acura TLX plenty of times and never given it much thought. Free roadside assistance? Not a bad freebie. Hardly unusual, though. But what does "Total Luxury Care" mean exactly?
Turns out it's a long-standing program that Acura has offered for quite some time. Some of the features we never saw, since this car was loaned to us by Acura instead of purchased at a dealer. Features like a subscription to an Acura owner's magazine, a quick reference guide and invitations to owner events.
Other perks of the program include Acura loaner cars during service, travel interruption benefits and access to an Acura concierge. What can that person do exactly? According to Acura's website, most of it involves helping out if you're travelling and your car breaks down. They'll reroute plane tickets if you can't make it to the airport, call a window company to fix a broken windshield or even arrange to ship personal items to you like a passport or medication.
Not a bad thing to have in your back pocket. I asked an Acura representative what most owners use the service for and was told is was mostly quick questions about a feature on the car or where to find service. Not surprising in the age of the all-knowing smartphone.
Ed Hellwig, Executive Editor @ 17,443