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Used 2015 Acura MDX Consumer Reviews

3.6 out of 5 stars
66 reviews
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Pros
Cons
1 out of 5 stars

Bad Transmission

Diane, 05/17/2016
2015 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 6A)
73 of 75 people found this review helpful

I bought a used 2015 Acura MDX. You can feel the transmission changing with every gear. At slow speeds the car feels like it is missing. Took to dealer and software was updated but still same problem. Returned to dealer and was told it had an adaptable transmission and to drive it until it got used to the way I drove. I have driven it about 2,000 miles and still the same problem. Very disappointed as I thought Acura was a great car. Has anyone else had this problem?

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
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5 out of 5 stars

Very good vehicle ***UPDATED*** x6

johnnymac_ak, 03/04/2015
updated 03/20/2023
2015 Acura MDX SH-AWD 4dr SUV AWD w/Advance and Entertainment Packages (3.5L 6cyl 6A)
41 of 44 people found this review helpful

Owned the car for about two months now. Purchased in Oregon and drove the AlCan highway up to Alaska in Feb. to where I live. This vehicle handled every bit of snow & ice thrown at it. I drove 2400+ miles, for 3+ days on glaze slick roads & never felt a slip. Very comfortable & lots of room. It drives much smaller than it is. The LED lights are very crisp & reach pretty far. The infotainment system is definitely something you have to get used to. It does so many things & is extremely complex so initially it was a little overwhelming, but after a few hours of seat time, things are getting easier now. I drove the RX450 Hybrid, Audi Q5 & Q7, VW Touareg & Pathfinder & the MDX won us. I recommend it. *** UPDATE*** Been about three years now and I'm still pretty excited about driving the MDX every time I walk towards it with the key in my pocket.... It's our vehicle of choice when it's icy or snowy outside as it handles most everything Alaska has thrown at it with ease. The SH-AWD is amazing. I'm still not very good at using some of the tech that's installed. The voice command systems is a bit sketchy. It misinterprets my commands quite often, although I've used others and have had similar results with others, so I think the technology industry wide is still getting up to speed. There are a couple of bugs I've noticed in the electronic system, like heated seats won't work after I've auto-started it twice, but nothing that would change my mind about owning it. We can load quite a bit of cargo in it so long trips and stops at Home Depot work well, and if I keep my foot out of the "go fast" pedal, we get in the lower 20mpg's combined. All in all, I am still very happy with our choice and knowing what I know now, I'd do it exactly the same again. ***UPDATED AGAIN*** Four years in now and still very happy with the car. Haven't had any maintenance or failures out of the norm. I'm a little surprised at the drop in resale value however. I would have figured that being an Acura, it would have held it's value better. According to Edmunds and other valuation sites, this vehicle has lost about 45% of its original value. We have purchased a new Ram 1500 (Laramie - completely optioned out) in the last 6 months and although the excitement of driving a new vehicle is there, and the Ram has many creature comforts, the MDX is still our favorite vehicle for longer trips as it handles better, is more comfortable and is just all around a much safer vehicle. As stated before (and even with my new truck) the voice recognition software that is designed to make things safer is entirely frustrating and it is simply easier (at least for me) to pull over and do it all by hand like I used to. *** 5th Year UPDATE*** Still happy overall. Still hate the voice recognition software. Still not happy about the resale value. Still have less than 30k miles on it but it seems that the MPG's are getting better. Still our go-to car for trips. I recommend it totally if you're looking for a few year old car that is a great machine. ** UPDATE Year 6** All of the above still applies. Runs like a champ. Will replace the Michelins this year due to age only. Still have plenty of tread. **UPDATE 2022** Still loving it. Put a set of Michelin CrossClimate2’s on it and the performance is even better. **UPDATE 2023** Still our driver of choice. Only issue at this point is the HVAC doesn't seem to like blowing hot air on our feet. I'm guessing it's a vent actuator issue. I'll take it in at some point.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3.63 out of 5 stars

A Nice SUV ripe with electronic issues - Too bad really

goddo, 04/14/2015
2015 Acura MDX SH-AWD 4dr SUV AWD w/Technology and Entertainment Packages (3.5L 6cyl 6A)
31 of 33 people found this review helpful

I feel like a guinea pig. I was sold a vehicle and I am the one testing it. This SUV is an amazing highway cruiser and family hauler when it's not in the garage for electronic issues. My vehicle has been in the garage for multiple two-week periods trying to fix an electrical issue and now the newest issue is the keyless entry/start system doesn't work. I can't even unlock the doors without removing the key from the fob, and I have to hold the fob next to the button just to start the car (even then you wonder if it will work). I have rattles, knocks, and electronic issues that you would expect from a $15K car but not from a luxury brand. I want to like this car, I really do.

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4 out of 5 stars

Beware of rear suspension clunk/thumping

Bizle, 04/20/2018
2015 Acura MDX SH-AWD 4dr SUV AWD (3.5L 6cyl 6A)
21 of 22 people found this review helpful

Bought a 2015 MDX w/ 33,000 miles on it last weekend. Noticed a clunking sound from rear suspension right away, mainly only at slow speeds on rough pavement, however very noticeable. I just dropped it back off at dealer last night. I was just told they need to replace the rear dampers as they are faulty. I have had a really good experience with dealer and am confident they will take care of it. Just want to raise awareness for any potential buyers of used 2014-2016 MDX. I was unaware when I bought the vehicle-acura is aware of the problem and issued a service bulletin 16-035 in a July 2016.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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2 out of 5 stars

Looking for Luxury, just can't find it in the MDX.

Gordon F, 02/11/2017
2015 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 6A)
36 of 41 people found this review helpful

We chose the Acura MDX based largely on positive online reviews from car journals and magazines. I suppose we should've read actual owner reviews. The model appealed to us largely due to its advertised "luxury", and its size (with third-row seating) was a good match for our family of five. At $50,400, our SH-AWD model with Tech Package was certainly priced in the premium segment over the Honda Pilot on which it's based on. Unfortunately, as time went on, we grew to like the vehicle less and less. Amongst our major complains are the lack of luxury. This car simply does not feel luxurious. The windows (all four of them), when lowered even slightly, rattle uncontrollably. There is literally a half-inch of play. Acura dealer says this is normal. We don't think it is. The rattle is not only VERY audible and annoying, but it doesn't befit a $50k luxury SUV. Second, the overall interior feels cheap. Many parts are not aligned correctly, the materials feel like they were made by the lowest bidder. For example, our steering column cover has a huge gap in it. The pieces were clearly not correctly attached at the factory. When I brought this up with the dealer, he blamed me for breaking them and quoted me a price to replace it. Which brings me to my other major disappointment. Service. They do not treat their customers like valued luxury-brand car owners. They're more interested in constantly selling their high-margin services (ATF Fluid change, cabin filter, etc.), rather than addressing known issues. Our local Acura dealer is consistently cold-calling us, trying to sell us "specials". All this, despite the fact that Acura corporate tells me I do not need any service that is not displayed on the dash board. We're not due for an ATF Fluid change until 20k-40k miles. Our dealer said it was dirty and had to be changed at just 8k miles! The power liftgate has been to service three times now. Each time they claim to fix it, it breaks a day later. I don't even bother taking it in anymore. But reliability isn't a major issue for us. The car has been relatively low-maintenance. It's the little things that ultimately add-up to a less-than expected experience. The infotainment system for example. I'd expect it to be a little better. We own a 2015 VW GTI (for which we paid roughly half the price - $25k), yet the infotainment has a beautiful, fluid interface. It's fast, responsive, and does what you need it to do. The infotainment on our Acura MDX has an interface as if it were designed by a first-year graphic design student. They really aimed for the bare minimum. It's also slow and unresponsive. Changing functions or settings often results in a 2-3 second lag. Why not use an updated processor? The premium ELS Audio (as Acura calls it), is also, sadly, a joke. It simply sounds horrible. I don't have many cars to compare it to other than our 2015 VW GTI, whose premium "Fender" audio system is simply generations ahead of the one in our MDX. We're frankly just not that impressed at this, supposedly "luxurious" vehicle. It feels anything but, with a lot of the interior pieces feeling loose, being misaligned, and a the rattling windows and doors feel like they'll fall apart. I was quite optimistic about the vehicle when we first leased it, but over the past two years I've grown to really dislike it. We can't wait for our lease to be up next year.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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