Edmunds' Answers Tackles Automotive Questions in Web 2.0* Style

Edmunds' Answers Tackles Automotive Questions in Web 2.0* Style


Edmunds' Answers Tackles Automotive Questions in Web 2.0* Style

SANTA MONICA, Calif. — March 13, 2008 — Edmunds.com, the premier online resource for automotive information, today announced the launch of Edmunds' Answers at http://answers.edmunds.com/. This new free service allows consumers to post specific automotive questions and get helpful answers from the community of car experts and enthusiasts who frequent the popular automotive Web site.

"Many people have a number of questions about car buying, ownership, maintenance, repairs, insurance and other automotive topics, and our well-established community is full of experts on these areas," observed Sylvia Marino, Edmunds' Executive Director of Community Operations. "We find that knowledgeable people generally want to share their expertise with an appreciative audience, and we enjoy facilitating such productive exchanges."

Edmunds.com began its online community in 1996 with it popular Forums, making online consumer-to-consumer and consumer-to-industry interaction possible. In 2006, the community evolved to become the foundation of social networking Web site CarSpace.com, which encourages participants to post photos, videos, blog entries and other self-generated content of interest to other car buffs. Edmunds' Answers is the company's latest interactive offering and provides a quick and easy social "Q&A" format widely becoming a standard across the Internet.

Some excerpts of questions and answers already posted follow:

Q: I ran out of gas in my 1500 Chevy. Now it won't start.A: Most likely the fuel pump is shot. My brother uses these trucks and his guys are always running out of gas, and invariably he has to replace the fuel pump. I've gone through 2 in my 97 Yukon. Don't run them out of gas, or you're looking at a $200 part. [More on this at http://answers.edmunds.com/question-I-ran-gas-1500-chevy-Now-won-start-Where-fuse-relays-6025.aspx.]

Q: 2004 Honda Accord EX, the radio and the A/C work, BUT you cannot see anything on the radio display. Please help, listening in the dark.A: The warranty on the radio display has been extended to 7 years/100k miles on the 2003-2004 Accord. This problem is common. Please follow the link below for complete details. http://townhall-talk.edmunds.com/WebX/.efdf924/2744. [More on this at http://answers.edmunds.com/question-2004-Honda-Accord-light-4-radio-AC-work-pulled-small-fuses-fuse-controls-that-5867.aspx]

Q: I am looking for a engine repair manual for 2002 Subaru Impreza sti. I have tried booksforcars.com. Please advise.A: You might find some more helpful links in the Online Repair Manuals Guide at CarSpace for that boxer engine (the Alldata link is in there, and it's a good resource for lots of stuff). See http://www.carspace.com/guides/Online-Repair-Manuals. [More on this at http://answers.edmunds.com/question-I-fo-engine-repair-manual-2002-subaru-impreza-sti-booksforcars-complease-advise-5977.aspx.] * According to IBM social-networking analyst Dario de Judicibus, "Web 2.0 is a knowledge-oriented environment where human interactions generate content."

About Edmunds
Edmunds.com publishes three Web sites that empower, engage and educate automotive consumers and enthusiasts. Edmunds.com, the premier online resource for automotive consumer information, launched in 1995 as the first automotive information Web site. Its most popular feature, the Edmunds.com True Market Value® , is relied upon by millions of people seeking current transaction prices for new and used vehicles. Edmunds.com was named "Best Car Research Site" by Forbes ASAP, has been selected by consumers as the "Most Useful Web Site" according to every J.D. Power and Associates New Autoshopper.com Study(SM), was ranked first in the Survey of Car-Shopping Web Sites by The Wall Street Journal and was rated "#1" in Keynote's study of third-party automotive Web sites. Inside Line launched in January 2005 and is the most-read automotive enthusiast Web site. CarSpace launched in February 2006 and is an automotive social networking Web site and home to the oldest and most established automotive community. AutoObserver.com launched in 2007 and provides insightful automotive industry commentary and analysis. Edmunds is headquartered in Santa Monica, California, and maintains a satellite office in suburban Detroit.

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